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nonymouse

Fashion World charges

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I hope this is in the right place. I have an account with Fashion World which I have kept up to date, but for the last few months I've not been able to make payments as I've had other, priority, debts to pay. I've now been contacted by Reliable Collections and by Fashion World themselves, who are phoning constantly. I can't phone them back as I'm deaf and use typetalk.

 

Anyway, have sorted the finances now and I have made a payment today which I thought cleared the balance, although the online statement is very unclear with regards to the actual balance. Looking at my statement, it now appears that in addition to interest (which I don't dispute, obviously) administration charges of £12 each have been added to my account - twice on the 20th July and twice on 20th June. Does anyone know why they might have added two lots of charges and, most importnatly, how I might claim them back?? I have no problem paying for clothes I have received and for post and packing, and I don't have an issue even if the charges were applied once, but twice? Unfair.

 

Any advice would be appreciated.

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you just relciam them as the same process as bank charges.

 

Ida x


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This company and others associated with it add £12 fee for letters and or extra statements.

 

I did write and ask if these could be removed because I was unable to correspond at the time as I was in hospital and they did actually refund the charges.

 

What you should have done was to contact them (in writing) and said you willl clear the account, but only if they refunded the charges first. - perhaps it is not too late, it is worth a try.


Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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OK, thanks for your advice everyone. I have just logged back in to my online account and it suggests there is still a balance outstanding of just over £50 - but obviously £48 of this is charges!!! Will write to them as if I were claiming bank charges and see where I get!

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Do not sound too aggresive with them, try the sympathetic approach first and just point out the reasons for not being able to communicate with them. Much better to have their sympathy than to go straight in all guns blazing with a threat of Court Action to regain your costs, that is always your second choice of actions.


Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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I'm not going to use my disability to pull the sympathy card on a company that's applied charges twice... I think I'll try 'polite but firm' first!

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BEWARE if Reliable Collections offer to 'arrange' a payment plan - they will charge you up to £99 for the privilege! I learnt this to my cost but, as htey haven't produce enforceable CCA's they can whistle for their money until they do! I would suggest putting in a CCA request or Subject Access Request ASAP to see exactly where you stand with this bunch of robbers.


Welshwizard QC (Quite Content):rolleyes:

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I won't touch Reliable Collections. As far I as have calculated I owe Fashion World £2.33 plus the £48 in charges so I shall send them a SAR tomorrow to confirm this.

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Does anyone recognise this number:

 

0114 201 1370

 

It's called me fairly regularly for the last few days but while I've been at work so unable to take the call. Left no message. I've googled it to no avail. Any ideas who it might be?

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Ring it & with-hold your number before you do, ask who it is & then just hang up ;)

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Tried that. Got an engaged tone a few times then the call would not connect at all...

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I think 0114 is the dialling code for Sheffield?...

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Nothing comes to light on 'who calls me'! Several people on there have had no luck tracing the call.


Every journey begins with a single step :):)

 

Please note: I have no qualifications in this area - my advice is learned from the wonderful members of this Forum. Thanks to you all for your help.

 

If you have found my post helpful please leave a short message by clicking the star to the left of my profile - Thank You

 

The only person entitled to your Personal Finance details is a Judge not a DCA

 

Move all banking activity to another banking group if you have a dispute - your funds can be used to offset debts within the same group.

Be careful with Banking details (card/account numbers) as these can be used to take unauthorised payments.

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I was briefly hassled by Irwin Mitchell's sheffield office on behalf of intrum justita on behalf of barclaycard, before i cca'ed the lot of them out of my life

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I think 0114 is the dialling code for Sheffield?...

 

 

Yes it is, but 201 1370 is not a usual Sheffield number. They don't usually start 20


I am a lawyer, but I am an academic lawyer. I do not practice as a barrister or solicitor. You should consult a practising Solicitor BEFORE taking any Court or other action

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Just checked with BT and it is defo a Sheffield dialling code


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Hmmm... I had another missed call from them just before 9 but I was on the phone to someone else. I'm going to slip out of the office and answer when they call tomorrow - the suspense is killing me!! :D

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Hmmm... I had another missed call from them just before 9 but I was on the phone to someone else. I'm going to slip out of the office and answer when they call tomorrow - the suspense is killing me!! :D

 

Have you tried ringing BT directory enquiries, saying your having difficulty getting this number to work, that your trying to ring the florists to cancel an order for your daughter in laws birthday, guaranteed to find out who it is then, if you play your cards right!;)


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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That's not a bad idea... Might be a bit sus if I do it at this time of night, but yeah, might give it a go tomorrow.

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Right, mystery solved! It's Fashion World trying to flog some purchase protection insurance. I sent him away with a flea in his ear for calling at all times of day and night and not leaving a message.

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Right, mystery solved! It's Fashion World trying to flog some purchase protection insurance. I sent him away with a flea in his ear for calling at all times of day and night and not leaving a message.

"FASHION WORLD" Is he trying to say your stuck in the 80's or something?:p

 

Have you updated 'who calls me'?

 

Boo;) (the original 80's throwback)


Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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I think he was trying to suggest that I might lose my clothes...

 

Just updated Who Calls Me, yep.

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