Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


tutorlane

CDW and my rights

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4003 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi

 

I hired a van today. I swipped past a tree which scraped the company logo and left a black mark about a foot long at the rear of the van. Not into the paint. I think it would T cut out (why didn't I!!!) as well as a new company transfer. I paid to reduce my excess but still being charged £700.

Do they have to prove to me that they have repaired my scratch? Can they simply keep my £700 and never repair it or prove the costs of the repair to me? Do I have any rights on this to see the costs of the repair and if its not £700, get the difference returned to me. Outrageous charges for a small mark and how many people get ripped off like this!!

Share this post


Link to post
Share on other sites

Depends on the terms and conditions you signed, check the small print and challenge it if not clear.

Share this post


Link to post
Share on other sites

Why not get a quote yourself for the repair, £700 sounds very expensive for what you have descibed. You can then challenge them on their quote.

 

Yorky

Share this post


Link to post
Share on other sites

Don't forget that their 'quote' is for more than the repair. It also covers loss of income whilst the vehicle is unavailable for rental

Share this post


Link to post
Share on other sites

Hi

 

Thanks for the comments. They have reduced the excess to £500 and will provide proof of repair as well as rental loss etc. The repair difference will be refunded to me. Bet that's not much. So much for trying to support the LOCAL business. The nationals have minimum excess of £200, though that would have been £5.00 more overall! I know where I'll go next time.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...