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    • @Jaybee in CF Claimant commitments are agreed between yourself and the Job Centre Work Coach.  So you will be able to discuss the local jobs market, transport available and all of the local issues.   As it is a two way constructive relationship, you can research all of the relevant information, so when you have your claimant commitment agreed,  the information you have obtained can be considered.              
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    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
    • I was on UC in late March, and recently received some quite non-committal message that the commitments would be returning, but no indication when.     If I remember correctly the expectation was that we could find at least one job per day to which to apply, or some such nonsense.   Given that the government can only guess how many workplaces will be safe :  1) to commute to/from at the time of job application; 2) to work in at the time of job application;    3) to commute to/from at the date of starting a job ; 4) to work in at the date of starting a job,  5) to commute to/from at the date permanent WFH is dropped; 6) to work in at the date permanent WFH is dropped,    and given that we have lost 20% of our economy, I fail to see how they can both reasonably and immediately mandate any minimum figure of jobs we must apply for whilst this virus just killed over 135 people in the UK (stats released today).  That is only down from 155 last week, and about 175 a fortnight back.   At this rate it will be another 7 weeks MINIMUM before the mortality rate is zero - if it ever reaches zero before the inevitable second wave.  
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Can Any1 Help??. I Feel Like A Marston Cash Cow!!!

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Firstly, hello Each and All… I came across this site a week ago. I really need some assistance and truly hope I'm in the right place. I lack in-depth knowledge about these matters, so please… bear with me. Also, I apologize in advance for the lengthiness of this post. I just needed to get this down in writing and off my chest a little before I forget any of it. I’ll try to explain as best I can.




On Sat 16 May approx 8:30am, I got a call from the concierge in the block of flats where I’ve lived for nearly 18 years. When I eventually got to the intercom, the woman told me that a man named so ‘n so was asking for my flat, I told her I didn’t know anyone by that name and asked what he wanted. By the time she went back to the intercom to ask… he’d gone. I then turned and saw the First Contact Card[att] sticking through my letter box (I'd been up since just before 8am...NOBODY had rung my bell or knocked my door). I made my way down to the main desk to ask the concierge what exactly had taken place and wrote down her response. I then went to check on my vehicle only to find that it had been clamped. About an hour later, the same Mr so’ n so was back. I told the woman I was coming down to speak to him as I really had no idea what this matter was about. He had the FINAL NOTICE[att] in his hand and showed it to me. I asked to see the Warrant and he told me he didn't need one to serve NOTICE but there was a copy of it at his offices. I asked what the alleged offence and original fine was for but he couldn't(wouldn't) tell me. I made it clear to him that I did not have the sum he was demanding as I receive LT Inc Benefit and DLA, and that I wasn't happy to pay for something that neither he nor I had any details of. He insisted that I either pay the sum in full or they will tow away my car to be auctioned on Monday morning. I didn't want them to impound and auction my vehicle so I told him I would need time to try and find that sum of money. He agreed and said he'd call me later on that day. I scrambled around asking family and friends but I'm from a working class background and my people just don't have pools of money in reserve somewhere, like most folk.. we just about get by. When the bailiff called me that evening, I'd managed to amass about £350 and offered him that to take the clamp off my car and make arrangements re the remainder. He flatly refused and reiterated that he will ONLY accept the sum in full. That night a cousin called after hearing what had been taking place and said that her boyfreind should be able to cover the difference. I told her I would try again tomorrow as I cannot afford to owe debts to anyone. I managed on the Sunday to get the figure upto appx £600 (all in cash!) but this sum still wasn't accepted by the bailiff who extended my deadline to Monday end of business. I called my cousin that night and she got her boyfreind to call me. He asked how much I needed(£120) and I met him the next day with the cash I'd collected and details for Marston. The bailiff called late in the afternoon(close to 6pm) to inform me the sum had been paid in full and that they would come the following morning to remove the clamp. I awoke around 8:30am on Tuesday morning to find a Copy of Distress Warrant[att] and a PAYMENT RECEIPT[att] on the floor by my front door. That was that, I heard nothing more of this issue, matter concluded... until.. continued in Pt2..

Points of Interest


  • This particular bailiff is uncertificated
  • When putting the initial card through my letterbox, he didn't knock my door or ring the bell(which is loud!)
  • I'd received NO letters from this company regarding this matter prior to this "visit"
  • Copy of Distress Warrant looks like it's printed on paper you give to children to scribble on
  • Does the Warrant require a signature and is the CLERK TO THE COURT the person from whom I should be receiving such a document.. where's the JUDGE in all this???!!!
  • He signed the PAYMENT RECEIPT but didn't seek/attempt to get my signature when pushing it in my letterbox
  • He came to my home twice(2) that morning and on neither occasion did he attempt to make contact with me

(I'm heading to a Pound very shortly to liberate my vehicle.. Please feel free to comment on what I've posted so far.. I'll post Pt2 of this saga on my return).

First Contact Card - 16.05.09 [Ed].jpg

FINAL NOTICE - 16.05.09 [Ed].jpg

Copy of Distress Warrant - 19.05.09 [Ed].jpg

PAYMENT RECEIPT - 19.05.09 [Ed].jpg

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Firstly you say you are disabled do you have a blue badge, if so then your car should not have been taken. Also if this bailiff was not certified then he should not have carried out this proceedure. You need to get onto Marstons asap and tell them this and tell them they either get your car back to you asap without further charges or you will make a formal complaint to the courts stating that their bailiff was not certified to carry out such proceedures and what he did was illegal also state that they cannot take a disabled vehicle. I hope this helps

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cant read your atachments to small

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cant read your atachments to small


I can't read them either.

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Lol they are saying that they can force entry becuase of the domestic violence act! What an insult to real sufferers of domestic violence

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