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    • This is the first time that I have ever come across any courier company involved in something like this so it's a complete unknown. If you are properly prepared with independent assessments as to what has happened then there is no reason why you should lose and you should approach this problem with confidence. Keep us updated. I can well imagine that DPD hasn't taken any of this thing seriously but once they receive a properly drafted and evidenced counterclaim, they will then take time over it and they will then understand that their position is very poor and they may well approach you to settle the matter rather than go to hearing and lose. You may already have told us, but did you properly declare the value of this consignment and also did you opt to take out their insurance cover?
    • I shall take your advice and sit tight with all of my evidence.  Thank you for your help and I will keep you updated. Have you heard of them ever following this through to court? 
    • Thanks for getting back to me. We are based in East Sussex. I don't know if they are engage with their tenants I am getting details from all the tenants
    • Thank you. There are two possible routes here. You could sue DPD – and then they would probably defend and they would also counterclaim for the unpaid delivery fee. Alternatively, they could go ahead and sue you and then you could counterclaim for the expenses of the damaged items. It would be better if they would sue you and the reason for that is that you would be the defendant and therefore if there was a hearing, it will be held at your local court which would save you a lot of inconvenience. If you sue them, then they become the defendant and if there was a hearing then it would be heard at their local court which means that you would have to travel and plan the logistics of this. Normally speaking you can counterclaim without paying a fee but where the value of a counterclaim is substantially greater than the value of the substantive claim, when you might have to pay a fee. If you with the claimant then you will certainly have to pay the fee anyway. So I suggest that your best interests are served by preparing to be sued and then if that happens then to defend and counterclaim. We will help you. If eventually they don't follow through with their threat, then you will have to sue them. Whichever is the case, you will need to be well prepared and that really means that you need to seek independent assessments and evaluations of the damage which has been caused and the value of putting it right. These independent assessments may cost you money – but eventually if you win then you will get this back. So for the moment, start gathering your evidence. Make sure that you are fully prepared with your independently verified documentation and then hope that they will follow through with their threat and sue you.
    • thanks for the response   The items arrived totally damaged and our customer sent them back and we had to re make all of the items again. This cost was just over £7000. Yes we are on a creidt type account, I asked for the compensation on the problem delivery and they decided to lie and cheat and then close the complaint. we did take photos and so did my customer, DPD said they could not use them as it didnt show enough detail. this again is untrue.    The invoice we are with holding is £530  We had to remake all of the work as mentioned above.    I hope this helps a little more  
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Guest gameplayer

Help with Debenhams Court Action

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Guest gameplayer

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well it looks like a nice application form, but where is the rest of the T&C's

 

Have you acknowledged the claim on mcol yet?

 

and can you post up the DN notie and the POC details

 

who is the DCA is it CL finance? becuse howard cohen is a soliitor not a debt collector


PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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You can read my experience in this thread:

http://www.consumeractiongroup.co.uk/forum/legal-issues/188454-appeal-against-default-ccj.html#post2048385

 

Near identical to your journey, except I had to get a default judgmnt set aside.

 

I attempted to link to the first post that I think applies to your case, that is your next course of action.

 

Hope it helps and good luck!

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Guest gameplayer

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OK send ge a sar and Howard cohen the cpr31

 

also the agreement!! States GE Money so why is the poc stating santander cards

 

also you have had no contact from cl finance so they are in my opinion screwed


PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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Guest gameplayer

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Guest gameplayer

Removed Post, defence done on my own with no help from forum.

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People do have jobs and other lives apart from this forum you know, and sometimes it take a while for people to respond


PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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and considering you first post was in July 2009 and advice was given then, but you never came back till april 2010, with any update, then deleting all your posts is a bit childish - still no pleasing some people - enjoy your court case


PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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