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bonbannah

Bookinn Online hotel booking agency ripped us off

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Hi, I don't know if anyone can give advice. My mother made a booking for a hotel on a website called Bookinn.com. She travels this Tuesday. The reservation was made in March.

 

However she has now found out that the company have since cancelled the reservation, even though they have taken the money from her (she has confirmed this directly with the hotel, and she has now booked directly with them for an increased price).

 

The company are saying it will take 2 months for the money to be refunded.

 

Is there a quicker way of getting the money back?

 

Anyone else has problems?

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OK, no mean to be rude, but could you not tell by looking at the home page that it looks dodgy, not to mention it is based in Lebanon.

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Have just realised, was not Bookinn, but Booking.com - which is a link from Tripadvier. The Bookinn one could not have been the one as it does not have hotels in the place we are going to.

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