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    • The Legal Ombudsman has a wider remit than the SRA, and can always refer matters on to the SRA where they find a breach of the SRA's code.   I'd suggest writing to the solicitors, highlighting these issues, asking them to refund the money. If they don't then complain to the LO.
    • Good morning all,   I have an update for you all, shortly after my first hearing i was told i would need to have a rehearing with another company, Obviously i agreed but after the initial grievance hearing the person then asked me to enter into a private conversation, I have received the settlement offer and are disgusted as its not even half of my monthly  salary, I'm not sure what to do at this stage as i dont have the funds to finance a solicitor,so any advice would be appreciated.  
    • Sorry, but what does this mean?   Who are ARC? It would be helpful if you could be a little bit more clear about what happened. I don't understand why you are not simply proceeding against Amazon – because it is clearly their responsibility as it was their driver or courier company
    • I understand that you were involved in a contentious divorce in respect of which there was a bill for court costs – £850. You decided to challenge the costs in court and you lost and an order was made against you. We decided to appeal the order but before the appeal was heard, the solicitors made you a without prejudice offer of a 50-50 split – £425. You agree to this and you signed the document to that effect which you returned to the solicitors. Despite that the solicitors are now trying to impose the original £850 order. Is that the correct order of events? "Without prejudice" is certainly something that doesn't seem to be very well understood, including by solicitors. "Without prejudice" can protect an offer from being disclosed to the court where the offer has been refused so that it is not binding on anyone. However, without prejudice cannot be used to hide everything from the court – including wrongdoings, unethical behaviour et cetera. It seems to me that once you sign the agreement you effectively had a contract. I'd like to know a little bit more about the agreement that you signed but presumably it was intended to bring a halt to any further proceedings. I don't think there is any difficulty about disclosing a contract to the court in the circumstances. It is only the offer which was made without prejudice. Once the agreement was accepted and signed then the document acquired a wholly different character. It was no longer an offer open to be accepted or refused. It was a legally binding contract which imposed obligations upon both sides. In my view the solicitors have acted in a highly unethical way and I would begin by making a complaint to the SRA. I wonder whether the solicitors proposed the 50-50 split to you without consulting with their client and when they then contacted their client and told her what had been agreed, she refused to accept it and on that basis the solicitors recognised that they had made an error but rather than accept their responsibility and footing the £425 out of their own pockets, they preferred to get it from you. Of course this is just speculation but it seems to me to be quite a possible scenario. I'd like to see the agreement post up here please – that my sense is that you should complain to the SRA and you should tell the solicitors that this is what you're doing.
    • What's the default date? It should be on your Credit File
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British Parking Association

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Just about to enter into dispute with NCP for fixing ticket onto vehicle whilst parked in a free shoppers car park but in disabled bay


I have a disabled badge and also my mother has a disabled badge, i put mine out but it may have slipped off the dash because when i came out ten mins later the ticket had just been applied the time of ticket was 1344 and the contravention was parking in disabled space without displaying a valid disabled badge . We came out 1350 saw the attendant applying the badge and spoke showing where the badge had slipped but were told to appeal because photographs had been taken indicating that no badge was displayed.




1) In private parking situations are they entitled to issue a Notice to Owner and then to seek through civil courts a judgement for enforcement


2) Are the trading standards ever invloved in these scenarios because my understanding is that all notices needc to be clearly visible from all areas of the car park concerned and i am certain that at the area where the disabled bays were there is no other markings other than the compulsory yellow wheelchair symbol on the tarmac, (yes it is important to have appropriate signs for people with impaired vison or mobility) or do the NCP not have to comply with the Disability Discrimination Act.


3) Has anybody any knowledge or copy of the NCP official dispute procedure policy or documentation


has anybody seen or been through the following documentation by the British Parking Association Code of Practise, http://www.consumeractiongroup.co.uk/forum/attachment.php?attachmentid=11016&stc=1&d=1248474022


it seems to blur the distinctions between private and statutory offences but i believe its the agreement for the parking firms to follow


Many thanks if someone expert can help


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Hi, newton. Do a search on the forums regarding private parking companies. Don't enter into a dispute with them, just ignore everything they might send you. I understand the urge to contact them, but they will then consider you a hooked fish, and continue to send more letters.

Do not contact them.

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its an invoice / PPC

not an enforceable council/police PCN


ignore them.



please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.



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That linked BPA CoP is out of date. There is no dispute procedure, they just want your cash. See http://www.consumeractiongroup.co.uk/forum/parking-traffic-offences/164651-problems-ppcs-face.html?highlight=problems+ppc+face and FAQs - PPCs - fighting back. The forces are aligned Ignore NCP. Also check out Results within legislation - Statute Law Database you will find numerous violations by ALL PPCs. Its a mail [problem], don't get sucked it to it. Just because NCP is a big company don't for one minute think that they don't get up to all kinds of of dodgy stuff - there is ample evidence on here of them doing very dodgy things. But as they are a big company that can't fold too easily and their deep pockets are a liability to them. We have never seen NCP 'do court', that is not likely to change.

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Also bear in mind that disabled bays in supermarket car markets are not enforceable in law.Of course good practice dictates if you are not disabled you do not park in these spaces, but the O.P had TWO disabled badges so is even safer to ignore this invoice.

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Guest lipupfatty

the BPA approved operator scheme claims to set a standard for companies who operate within their guidelines and stand above the less professional, whoever they charge a thousand pounds and all the company has to do is show they comply by a simple process which in practice i know of at least one AOS company who's totally non compliant, which in my opinion makes a mockery of the BPA

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it doesn't help either when you get news articles on the BBC like today where they were on about CEOs having to work to targets (gosh! we'd never have believed that would we!) In it there was comments added from the BPA as if they were some well respected supervisor of the parking industry. Of course, some of us know different. :D

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I see its makiing sense, having followed the article on Pepipoo i will write in to DVLA and to the BPA with complaint but should the keeper or owner of the vehicle contact them direct about this parking infringement then are they still entitled under legislation to seek the information through a V888/2

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Guest lipupfatty
We have never yet seen one PPC follow the BPA CoP that they signed up to adhere to. FAQs - PPCs - fighting back. The forces are aligned


i mean just the simplest things are not followed i.e warning/ notice boards


one particular company's boards only state " parking solution company"


unlike "WARNING PRIVATE LAND" not hard to follow would assume they would have to change all their boards if reported to th BPA:wink:

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