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    • It is a stupid reason but I really didn't knew I was going against the law. I might add that being a student in London is expensive and since my parents cant help me anymore with the maintenance and having only a part time job led me take this action, but there are not any other reasons. 
    • might be wise to introduce some reason upon WHY you used the card, not just repeatedly state it might kill you visa repeatedly??
    • Thanks for your help.   I have just seen this on a facebook thread     We saw our hotel was not opening so we rang Jet2.com who immediately offered another hotel and gave us a refund the lady was very helpful and polite   When I rang Jet2 they said they couldn't help   At this point  I really would like them to offer us a refund. We do have the funds to pay the balance, but this may be a risk surely as we don't use credit cards. Or are they bound to refund if we refuse to change? Would you advise me to email CEO again and forward the email I have from the accommodation?   This was one of the replies I received:   Hi Pauline,   Thanks for your email   I’m sorry you’re unhappy with our position, but must respectfully confirm this remains unchanged. This position is in line with the package travel regulations.   If your flight had been cancelled and we were unable to provide an alternative flight within 12 hours of the original flight time you would be offered a refund, but we would aim to provide a suitable alternative to ensure the holiday goes ahead, meaning there is some flexibility in the way we can provide this written into the legislation.   Similarly if we are able to provide an alternative hotel which meets certain criteria based on the hotel originally booked, we do not offer a refund as we have been able to provide an equivalent package.   The options would be to accept the alternative hotel, or amend with no administration fees. Please note, if this options is chosen you would need to pay the difference if the cost of the new booking uis higher, and of course if the cost is lower we would refund this for you.   We have suspended our award-winning flights and holidays until the 15th July, and our last flights to the UK before this suspension departed on the 21st March, which created a lot of unprecedented demand, causing prices to fluctuate much more than normal. This system reacts automatically according to demand and availability.   I hope we’ll be able to welcome you on board soon.   Kind regards,   Benjamin Addison Customer Service Escalations Executive   and the last one I received   Hi Pauline,   Thanks for your further email to Steve Heapy, the CEO of Jet2holidays; I’ve been asked to respond on his behalf.   While I’m sorry you’re disappointed, and certainly appreciate your frustrations and personal circumstances, I must respectully advise our position will not change.   You’ve reached the end of our internal complaints process, and if you’re unhappy I would recommend speaking to ABTA at www.abta.com. This would be the correct next step if you wish to take this further as our membership means you have access to their Alternative Dispute Resolution process.   Thanks again for contacting Jet2holidays.   Kind regards,
    • if this is the same as yours  it states exactly who has to do what and when..   dx  
    • Hello everyone, I managed to write a letter but since I am not very good to write such a letter in English I took parts from other letters published in this forum.  I am posting it but if it is not right please tell me and I will try to write another one. Thank You.   Dear Sir, I write regarding the letter that I have received from you and concerning the occasion on when I was reported for travelling on your bus service on 17th January 2020 in Pembridge Road/ Kensington Park Road using another person not transferable zip card.   I apologise profusely for my actions in this case. I pride myself on my integrity and honesty and I feel shameful for my moment of very poor judgement. As an international student under Tier 4 Visa conditions if this matter were to escalate further into court, it would lead to severe penalty from Home Office in my case, thus a criminal conviction would be devastating and I am afraid I will lose the right to remain further in the country.   As said above I am an international student. I have been in England less than a year and ignorantly I did not know the severity of such actions. This does not want to be an excuse for my offence, since I immediately understood how wrong I was, it only wants to be an explanation of  what let me take such a foolish decision of using someone else’s zip card.   I am extremely sorry for what may appear to you to have been an attempt to avoid my liability, but I must stress that this was not intentional. I wish to apologise to the member of staff concerned and to TFL, I am just so sorry for my actions and the inconvenience caused to all involved. I am happy to make immediate payment of the unpaid fare and all the reasonable costs that my actions have caused and avoid a criminal record thereby allowing me to protect my good name.   I have never been in trouble with the law in the past and I am very sorry that my ignorance has led to this situation now. I sincerely hope that you will accept my offer. I am now fully aware of the rules relating to the TFL freedom pass and tickets and can assure you that I will always ensure to hold a valid ticket of my own on any future journeys.   I would appreciate your consideration and I sincerely hope that you can show some leniency in this matter.    
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Hi all,

 

My partner recently moved out of a 70s terraced house which had been butchered to provide accommodation for a very large number of people. I had been looking up some of the laws regarding HMO and know the LL broke a number of rules, some downright being dangerous. This LL is an a'hole and withheld my partner's deposit, claiming that it was for bills, which we never saw (long story). Since it was only £100, I am going to let him have it, BUT, his house is not a proper HMO, I wanted to report him to the appropriate authorities. Problem is I do not know who to report each of the violations to. So here is a list of the violations:

 

  1. Unlicensed HMO - no licence had been applied for the house to be used as a HMO.


  2. Insufficient fire protection - There are no mains powered interlinked fire alarms in the house, no fire doors and insufficient fire proofing in the walls. Nor is there a fire plan.


  3. Overcrowding - It was a 2 bedroom house which had been converted into a 4 bedroom. So there are 4 different tenants, in addition to the LL, his wife and two children. A total of 8 persons. However there is only 1 WC and 1 combined shower room.
  4. Room size too small - In reference to point 3 above, the room sizes are 6m2 or below.
  5. Illegal conservatory - The conservatory he had put up does not comply with Permitted Development under the Planning Regulations. No planning application had ever been made for the conservatory.
  6. Unsafe equipments - The electrical appliances had been installed by the LL himself, with no testing or certification done by a professional on a annual basis. The gas cooker had no CORGI certificate.
  7. Council tax fraud - It was reported to the local as only occupied by students. However LL and his wife, who live in the same house, works.

I hope someone can kindly point me in the right direction to report this LL for each of these violations.

 

Thank you very much!


NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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Hi,

 

"Unlicensed HMO - no licence had been applied for the house to be used as a HMO."

 

Environmental Health at the Council - does not necessarily need one but they'll tell you.

 

Insufficient fire protection - There are no mains powered interlinked fire alarms in the house, no fire doors and insufficient fire proofing in the walls. Nor is there a fire plan
.

 

The fire safety officer in Building Control at the Council.

 

Overcrowding - It was a 2 bedroom house which had been converted into a 4 bedroom. So there are 4 different tenants, in addition to the LL, his wife and two children. A total of 8 persons. However there is only 1 WC and 1 combined shower room.

 

Planning enforcement in the planning department at the Council - you need planning permission for more than 6 unrelated people to live together if they are sharing kitchen and bathroom.

 

Room size too small - In reference to point 3 above, the room sizes are 6m2 or below.

 

Not necessarily a direct breach of any legislation but would be borne in mind by the planners when deciding whether the unauthorised change of use should be allowed to continue.

 

Illegal conservatory - The conservatory he had put up does not comply with Permitted Development under the Planning Regulations. No planning application had ever been made for the conservatory.

 

What make you think this? Was it built before or after October 2008? How was the house occupied when it was built? This is for the planning enforcement officers too though.

 

Unsafe equipments - The electrical appliances had been installed by the LL himself, with no testing or certification done by a professional on a annual basis. The gas cooker had no CORGI certificate.

 

Hmm not as certain about this one. Gas and CORGI is Building Control. Try the Health and Safety team within Environmental Health?

 

Council tax fraud - It was reported to the local as only occupied by students. However LL and his wife, who live in the same house, works.

 

Strangley enough Council Tax (sometimes called "Valuations") at the Council. Get on their website - you should be able to get contact details, or fill in online enquiry forms there.

 

Px

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18th April 2008

A Bradford company has been fined for failing to licence two of its properties under houses in multiple occupation regulations.

Meridian Property Management and the company’s directors Salim Khan and Zahoor Ahmed were confronted by Jennie Stopford and Nazima Kauser, EHOs for Bradford City Council, after an inspection of the properties in November 2006 found they were unlicensed.

Meridian Property Management was founded by Mr Khan in 1995 and manages a range of flats and multi-roomed detached houses.

Charged with offences under section 72 of the Housing Act 2004, Mr Khan and Mr Ahmed initially pleaded not guilty at two hearings before admitting culpability in November 2007.

The company was fined £1,600 and the two director were fined £1,200. They were also ordered to pay council costs of £1,174.

The council’s private sector housing team said it would pursue all landlords and managing agents who operated an HMO without a licence.


http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

 

 

 

 

Advice & opinions given by patrickq1 are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional

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pink1,

 

"Environmental Health at the Council - does not necessarily need one but they'll tell you."

 

The LL do need a HMO licence for the house. If a landlord lives in his property with only 2 other occupants, the property will not be classified as an HMO. However, if the landlord has 3 or more other occupants living in their property, that property becomes an HMO. For these purposes the resident landlord and his family will count as one person.

 

"What make you think this? Was it built before or after October 2008? How was the house occupied when it was built? This is for the planning enforcement officers too though."

 

The conservatory is illegal as it fail on 2 aspect, it is too long (>3000mm) and is not separated from the house by an external quality door, patio door or French doors as per Building Regulations. In fact, there is no door at all. Also, it was built before October 2008, before the current Building Regulation come into force. I did a search on the local council's planning website and there was no applications for the conservatory, ever.


NatWest for £272:Full and final settlement: 13/11/06

Argos Card for £52.50:Paid to Argos account: 10/11/06

Bank of Scotland for £218:Full and final settlement: 25/01/07

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I think there is something about (in Env. Health terms) the number of habitable storeys a building has to have (I'm thinking 3 for some reason) before it needs to be licensed as an HMO. This is different from the planning definition of an HMO relating to number of occupants. As I say, if you can't find an EHO on here, I really would advise you to ask your council and they'll advise you - please post the answer if you do, I'd love to know!

 

Before October 2008 the 3m projection limit to the rear of a semi or terraced house did not exist. That came into effect with the new GPDO on 1st October 2008. The "old rules" stated that you could add up to 70 cubic metres to a house, as long as you were coming no closer to a highway bounding the curtilage, didn't cover more than half the garden etc etc. You need to try not to mix building regs issues (although you're right about the doors) with planning ones... It would be quite unusual for a conservatory on a single dwelling house to need planning permission but this is why I ask how the house was occupied when it was built - an HMO (according to the planning definition) has no pd rights.

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