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    • look up on land registry who owns the property then get in contact with your local environmental heath dept.   dx  
    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
    • I was on UC in late March, and recently received some quite non-committal message that the commitments would be returning, but no indication when.     If I remember correctly the expectation was that we could find at least one job per day to which to apply, or some such nonsense.   Given that the government can only guess how many workplaces will be safe :  1) to commute to/from at the time of job application; 2) to work in at the time of job application;    3) to commute to/from at the date of starting a job ; 4) to work in at the date of starting a job,  5) to commute to/from at the date permanent WFH is dropped; 6) to work in at the date permanent WFH is dropped,    and given that we have lost 20% of our economy, I fail to see how they can both reasonably and immediately mandate any minimum figure of jobs we must apply for whilst this virus just killed over 135 people in the UK (stats released today).  That is only down from 155 last week, and about 175 a fortnight back.   At this rate it will be another 7 weeks MINIMUM before the mortality rate is zero - if it ever reaches zero before the inevitable second wave.  
    • who has sent this 'letter of claim' come from and doe sit mention the pre action protocol and include a separate response pack? 
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      I was in Sainsbury’s today and did scan and shop.
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groucho123

ripped off by builders

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I was quoted £3750 to have all my pipe work run and my bathroom suite installed. The bathroom suite looks fantastic, but we noticed that the water pressure was all incorrect as the hot hard come out of the bathroom or kitchen taps. A member of my family investigated with the manufacturer and was told the whole pipework was ran in a smaller size and the warranty on the pump is not valid.

 

I wrote to the builders (i was with holding £1250 from the £3500 balance) to inform them that the pipework was all incorrect and that it needs to be replaced as well as a long list of issues. the Builder returned and just added the kitchen and bathroom sink taps to the pump for the shower.

 

I then wrote to the builder and said i do not want him to visit my house any longer, as i asked him NOT to connect the taps to the pump and i wanted the pipework redone. but they refused.

 

I then got an independant person recommended by the pump manufacturers to write a report on the issues we had with the pipework around the pump. He confirmed everything we said about the incorrect size and it needed to be replaced, he also said they had left a dead leg within the pipework which is now a breeding ground for legionella bacteria, which i later found out has a 27% death rate if you catch it. At the time of completion we bought home our permature baby so she was at risk of catching this as, when i was at work my partner would have a shower and place my daughter in her chair in the doorway of the bathroom.

 

The person quoted us £400 plus VAT just to get the pump into warranty again, but then decided he didn't want to get involved in the work. so we asked another company which are registered and i have to say very good, to come and quote up the job and give a report on the whole job.

 

The investigated and came across many more issues with the installation and have found another dead leg pipe in the loft which was another breeding ground for Legionella Bacteria, so we are really not happy with them leaving our now 10 week daughter at risk of this fatal infection.

 

Teh total bill for the job to fix all the incorrect and poor workmanship came to another just under £2500.

 

Is there anyway i can get this money back through the builder who messed everything up in my house.

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You will have to send the builder a detailed letter enclosing copies of the reports u have giving them 7 days to come to an agreement to rectify faults at there cost and 14 days to do the work and failure will result in a claim at the courts including costs PF


If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

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I have given them a chance to recitfy the issue, although it was in an Email and not a letter, which i do have responses to. So do you suggest i now take court action?

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No. Send a letter via special delivery. The reason you need to do this is just to cover your back really. If, as I suspect it will, it gets to court, you have to demonstrate that you've followed the correct procedure or protocol. Sending a letter like the one described is the correct procedure.

 

I know you want to get this sorted but it honestly isn't going to happen quickly. It'll be six months maybe more IMHO

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ok i may be in trouble then, because i had to pay to get the work carried out asap because of the legionella bacteria problem.

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not at all u can still take the builder to task in a court of law just put this in your defence why u had to get the work done and u are seeking redress because of this


If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

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