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good morning

 

my wife bought my two children a laptop each from a computer repair shop, each came with a three month warrenty.

the laptops cost £160 and £180 and we have since found out that the models are over five years old and each has failed.

the first one failed to load and when we returned it the shop said that it was due to a bad sector and that it was probably caused while using the computer and it being moved about , its a laptop, i thought you were supposed to be able to move them around, now the second laptop has done the exact same thing, the warrenty on this runs out tomorrow.

the first laptops warrenty expired two weeks ago, but it is still having problems.

I have since learned from a computer forum that we have paid well over the top for these second hand laptops and that the bad sectors are probably down to the hard drives dying.

 

I am taking back the second laptop today, but as i said the warrenty runs out tomorrow, so i know they will do a quick fix on it, but like the other laptop i expext that it will still have problems but neither wil be under warrenty, is there anything i can do, as they are both unfit for use, they were over priced for such an old machine and dont look like they will last more than another month.

 

I am sorry if it all sounds confusing we are not computor experts and thought that the shop would be a safer way to buy a second hand machine than from a stranger on say ebay

thanks ian

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They are definately 'not' overpriced. The price of anything is what you are willing to pay, and the price this shop displayed was only an invitation to purchase, you could have haggled the price.

 

Second hand or used goods have the same regulatory protection as new goods, limited only by age and price paid in it's expected useable life.

 

It certainly sounds like the hard drive, so get him to replace them, a very easy and inexpensive repair.

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