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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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has any one seen the new car tax surrender rules


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was browsing the dvlni site northern ireland not sure if it counts for the mainland.

does it look like you can get a refund for road tax now or from what i can gather if you sell the car you cant just keep the tax for refund.

 

on there site

New vehicle tax refund rules

 

From 1 January 2009 only the Registered keeper or the last previous Registered keeper of the vehicle will be entitled to a refund of vehicle tax. This means a keeper who has received a Registration Certificate (V5C(NI) in their name from DVA. We must also have been told that:

the vehicle has been scrapped, exported, stolen, sold or transferred; or

you have made a Statutory Off Road Notification (SORN) for the vehicle and it has not been taxed within 21 days from the date of the SORN; or

you have changed the vehicle's tax class to a nil value tax class (such as "Disabled")

site link DVA - Vehicle Licensing - Getting A Tax Refund

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You going to be very popular if you keep calling GB 'the mainland'. It's no more the 'mainland' than Europe is the 'mainland' for GB! Ireland was pretty 'main' last time I looked - Rathlin Island residents call Antrim the mainland.

 

As for the tax refund, anything they can do o stop folk getting their rightful money seems about right!

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with what i was reading it was not going to be posible to get a refund on tax when the car was traded in but reading further into it i think they where trying to put people of returning there tax.

i will see if i can find the ni gov site that had the info and post it up to see what you think.

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Well that certainly doesn't apply to the quoted rules above.

 

New vehicle tax refund rules

 

From 1 January 2009 only the Registered keeper or the last previous Registered keeper of the vehicle will be entitled to a refund of vehicle tax. This means a keeper who has received a Registration Certificate (V5C(NI) in their name from DVA. We must also have been told that:

the vehicle has been scrapped, exported, stolen, sold or transferred; or

you have made a Statutory Off Road Notification (SORN) for the vehicle and it has not been taxed within 21 days from the date of the SORN; or

you have changed the vehicle's tax class to a nil value tax class (such as "Disabled")

 

And the bit in green would seem to illustrate that this quite is for NI.

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I don't see your point. What has changed that you think makes these so unreasonable?

 

Pat, I for one think these new rules are unreasonable. A lucrative part of the motor trade was cashing in tax discs that were left on vehicles that were part exed which were bound for auction, by the dealer. Now that is difficult. True, I can register the vehicle in my name, but that means holding on to the car for between three to six weeks. But consider the case of a one owner vehicle I recently had. It came in with eleven months tax on. Obviously I couldn't register it to myself, and make it a two owner. Imagine my grief and despair when I watched that car go out of my life with the best part of £180s worth stuck to the screen that once upon of time would have been mine :evil:

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Imagine my grief and despair when I watched that car go out of my life with the best part of £180s worth stuck to the screen that once upon of time would have been mine :evil:

 

Why didn't you offer the owner 90quid less for the car but give him the tax disk to cash in for 180quid. That way you'd both have been better off and not have to "give" all that money away to a stranger at the auction.

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Why didn't you offer the owner 90quid less for the car but give him the tax disk to cash in for 180quid. That way you'd both have been better off and not have to "give" all that money away to a stranger at the auction.

 

Yes, that could be a way to go in the future. I have actually done deals in the past where my only profit was the tax disc.

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