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I wonder if anyone can help we recently had law enforcement officers at my house for my sons unpaid penalty ticket to which he knew nothing about. I explained I had written to the courts etc but they would not leave until they had either goods or £270. The next day we went to Manchester magistrates whereupon my son had to swear an oath that it was not him. So the ticket was withdrawn. The court informed us that they would only return £45 the original amount & we had to contact Marstons collectors for the balance. To date they have not replied. Surely I am entitled to my money back.:-(

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Yes, you are. Write to their Complaints Department at the address you have for them with details of the outcome of the court hearing. If that doesn't work, turn the tables on them and make a Small Claims action against them for the amount THEY owe YOU plus your costs and expenses.

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Make a formal complaint against Marstons and report them to your TS and the OFT. You may also want to get your MP involved.


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Yes, you are. Write to their Complaints Department at the address you have for them with details of the outcome of the court hearing. If that doesn't work, turn the tables on them and make a Small Claims action against them for the amount THEY owe YOU plus your costs and expenses.

Thanx Pinky 69 for your help. Marstons are just one of about 5 different debt collectors I have chasing me at the moment.

I hope this message is in the right place as I am new to this sight & this is the first message I have answered.

THANKS.:)

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Thanx Pinky 69 for your help. Marstons are just one of about 5 different debt collectors I have chasing me at the moment.

I hope this message is in the right place as I am new to this sight & this is the first message I have answered.

THANKS.:-)

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You are in the right place. If you need more help start a new thread for each debt. Golden Rule - NEVER speak to debt collectors on the phone - they will only give you abuse. Everything in writing so you have a copy of it.

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Make a formal complaint against Marstons and report them to your TS and the OFT. You may also want to get your MP involved.

Thanks for the advice, all help is greatly appreciated.

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Thanks for the advice, all help is greatly appreciated.

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Thread moved to Bailiffs Forum


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stillhaving trouble

 

Same as above or different. Please post as much info as possible for us all to see, however please leave all personal details and names out.

 

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