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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Car Purchased then Taken


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My friend bought a car privately about twelve months ago. It is insured, taxed, log book in his name and MOT all in order.

 

Today Bailliffs turned up and took the car saying there was an old debt on the car.

 

Can they just do this, I am sure they also did not produce a court order.

 

Help what should he do!!

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Hi,

 

I'll move this thread to the appropriate Forum.

 

Regards.

 

Scott.

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Today Bailiffs turned up and took the car saying there was an old debt on the car

does he know what the old debt is

 

if it had a levy on it for council tax or a parking ticket i would say after 12 months the bailiff had abandoned the levy if its log book loans or something similar i would post it in the log book loan section

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They should not have let the Balifs take it, without checking if an Court order had been issued and/or that the debt was in fact against your friend who is now the owner.

They must have given your friend a receipt so you need to contact the baliffs and or the loan/debt/loan company who are registering the claim and find out why and request they return forwith or you will take them to court. If your friend bought the car and was not told there was an outstanding debt hp/fine they cannot take it as you bought it in good faith. have they got a receipt for the car.

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My friend bought a car privately about twelve months ago. It is insured, taxed, log book in his name and MOT all in order.

 

Today Bailliffs turned up and took the car saying there was an old debt on the car.

 

Can they just do this, I am sure they also did not produce a court order.

 

Help what should he do!!

 

In order to provide a response it would be better if you provided a bit more info.

 

ie:

 

Which company?

 

How much is the debt?

 

What is the debt for?

 

Was any documentation left by the bailiff?

 

Did the debt relate to a previous owner???

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Ok

 

This morning a guy was knocking on my friends door asking for the keys to his car.

He purchased the car in good faith for 4000, provided with a receipt. My friend owed no money regarding the car.

 

He at first refused to give the keys to the guy but was told they would take the car without the keys.

 

My friend bought the car as a wreck and spent 5000 on doing up the car, new wheels, new engine etc.

 

He was fuming as you could imagine and called the police. Two PCSO's arrived and said that they did not deal with civil matters and that the guy had the required documentaion he needed to take the car.

My friend gave him the keys as he did not want the car damaged as he was adviced by the PCSO's to contact citizens advice. (he has a spare set)

 

He has owned the car for 18 months and his name has been on the log book for this time.

 

The debt apparantly from the previous owner and 15000 was owing this included 10000 interest.

 

My friend was not aware there was any debt on the car when he purchased it.

 

The only paperwork he received was a small tear off slip.

 

Any help appreciated

 

Any help advice would be much appreciated on this one.

thanks

 

Also he has had the car since january 07 which is two and a half years

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Ok

 

This morning a guy was knocking on my friends door asking for the keys to his car.

He purchased the car in good faith for 4000, provided with a receipt. My friend owed no money regarding the car.

 

He at first refused to give the keys to the guy but was told they would take the car without the keys.

 

My friend bought the car as a wreck and spent 5000 on doing up the car, new wheels, new engine etc.

 

He was fuming as you could imagine and called the police. Two PCSO's arrived and said that they did not deal with civil matters and that the guy had the required documentaion he needed to take the car.

My friend gave him the keys as he did not want the car damaged as he was adviced by the PCSO's to contact citizens advice. (he has a spare set)

 

He has owned the car for 18 months and his name has been on the log book for this time.

 

The debt apparantly from the previous owner and 15000 was owing this included 10000 interest.

 

My friend was not aware there was any debt on the car when he purchased it.

 

The only paperwork he received was a small tear off slip.

 

Any help appreciated

 

 

I would certainly be contacting the police as they should never have allowed the removal of this car without checking whether the bailiffs were legally entitled to take it.

 

From the little info that you have provided it would appear that sadly the car has been removed by representatives from a finance company as there is outstanding finance on the car. Am I right in assuming that your friend did not carry out a simple HPI check BEFORE paying for this car?

 

I recently purcahsed a car myself and went on line and paid £6 for an HPI check. Thankfully the car was free of finance but it is certainly £6 well spent.

 

I am not experienced in this field and hope that others with more knowledge can assist.

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Hi

 

The police said they had all the necessary documentation to take the vehicle.

 

Also a check unfortunately was not done on the car as it was bought from a so called friend at the time, and due to it being a wreck he did not expect it to have a loan on it. stupid but that's how we learn in life the hard way.

 

As it was a log book loan you would of thought that a new log book could not be issues to a new owner especially as he had a log book from January 07.

 

Trading standards have also said there is nothing he can do and he loses the car.

 

So it looks like nothing more can be done unless anyone else has any ideas!!

 

seems harsh seeming he has a receipt and paid for it by cheque and bought it in good faith.

 

Thanks

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Unfortunatly it is a log book loan which might be different. Trading standards were contacted and they informed my friend that they have a right to take the car and it was just the way it is.

 

Sad but I think from advice given from this site, the only option was a civil route.

 

Thanks

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