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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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On line search to check if a Bailiff is Certificated.....


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Hi I can't find Swift Credit Services Ltd as being registered as certificated bailiffs but they left an enforcement notice at my parents address yesterday i owed £227.50 for an unpaid motoring offence and they have added £195 attendance fee to my parents even though they were told in June that i was of fixed abode and using parents as postal address only ..can they do this..are they registered...and they told my mother that she has to be able to produce receipts for all items in her house even thouigh its not her debt. they have her they would be coming back in 24hrs which is at 1.55 today. i did ring them yestersday to explain that i would be getting paid on Friday and could i pay them half then and half at the end of October they refused this offer and say it has to be paid today...we thats my mother and myself have sent a number of emails asking them for a breakdown of how my debt is now £442.50 ANY HELP OR SUGGESTUONS PLEASE

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Hi I can't find Swift Credit Services Ltd as being registered as certificated bailiffs but they left an enforcement notice at my parents address yesterday i owed £227.50 for an unpaid motoring offence and they have added £195 attendance fee to my parents even though they were told in June that i was of fixed abode and using parents as postal address only ..can they do this..are they registered...and they told my mother that she has to be able to produce receipts for all items in her house even thouigh its not her debt. they have her they would be coming back in 24hrs which is at 1.55 today. i did ring them yestersday to explain that i would be getting paid on Friday and could i pay them half then and half at the end of October they refused this offer and say it has to be paid today...we thats my mother and myself have sent a number of emails asking them for a breakdown of how my debt is now £442.50 ANY HELP OR SUGGESTUONS PLEASE

 

Please start a new thread http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=168

 

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  • 1 month later...

Sorry if this has been asked already but after a quick scan I can't see my question..........

So, how reliable is the register? I am dealing with a bailiff currently and have searched the register and he is not listed. He is acting to recover council tax (explained in my thread) so reading the stuff on here I understand that he must be certificated to collect council tax? I searched his name on google and found out he has received an award from his company, so I find it hard to believe that he is not certificated, as surely the company would not allow him to continue as this isn't allowed???yet there are no records of him on this register? I searched by his name and nothing, I also searched the company for a list of their certificated bailiffs and he is not listed. How can I check, and is this register a reliable source of information?

Many thanks :)

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  • 3 months later...

hi little help here, i have a bailiff ( a rather nasty one too) who isnt showing up on that link/search and i even phone the courts in my area and they did a search and couldn't find him what can i do ?

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Equita, but the number you guys provided they called me back and verified his licence expired in Dec 11, but was renewed 3rd Jan 12 they just hadn't updated their system.

He's certificate was issued from staffordshire courts . Must of been why Birmingham county courts couldn't find him on their system. The guy is awful, i offered him a payment today and he laughed at me and told me no chance stuck on what to do

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