Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



BankFodder BankFodder


BankFodder BankFodder

  • Tweets

  • Posts

    • look up on land registry who owns the property then get in contact with your local environmental heath dept.   dx  
    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
    • I was on UC in late March, and recently received some quite non-committal message that the commitments would be returning, but no indication when.     If I remember correctly the expectation was that we could find at least one job per day to which to apply, or some such nonsense.   Given that the government can only guess how many workplaces will be safe :  1) to commute to/from at the time of job application; 2) to work in at the time of job application;    3) to commute to/from at the date of starting a job ; 4) to work in at the date of starting a job,  5) to commute to/from at the date permanent WFH is dropped; 6) to work in at the date permanent WFH is dropped,    and given that we have lost 20% of our economy, I fail to see how they can both reasonably and immediately mandate any minimum figure of jobs we must apply for whilst this virus just killed over 135 people in the UK (stats released today).  That is only down from 155 last week, and about 175 a fortnight back.   At this rate it will be another 7 weeks MINIMUM before the mortality rate is zero - if it ever reaches zero before the inevitable second wave.  
    • who has sent this 'letter of claim' come from and doe sit mention the pre action protocol and include a separate response pack? 
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies

Party Venue change booking - 4 days before event!!

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4010 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi - can anybody please advise where we stand legally.


My daughter is being christened this Sunday and we booked a venue for a party afterwards. The venue does not handle the booking directly.

A third party company handles the booking for the venue and the payment and booking was made with them.

The venue was originally booked in February and full payment was sent back with the booking form at the end of March. The cheque was cashed.


The christening was orginally 10.45am so the venue was booked from 12 midday until 7pm at night. We didn't think we would need it this long but thought it be best to have loads of time to clear up etc.


At the beginning of April I rang the 3rd party company to double check the booking arrangements before I sent out the invites.The booking was confirmed to me again.


Unfortunately, 2 weeks ago, the church advised us that the christening time needed to be changed until 3pm.

Again, I contacted the 3rd party company to ask could we extend the the time until 8pm as the christening had been rearranged.

The girl on the end of the phone assured me the booking was fine but she couldn't guarantee we could have the hall in case there was another booking afterwards from 4pm.


I told her we had the hall until 7pm - no she said its 1pm until 4pm - no I told her, we have booked it over 4 months ago it's till 7pm - its on my original booking form which I sent back with full payment.


The person who handled the bookings was not there but would ring me back. By today I still had no phone call so I rang the 3rd party again to ask the question - they would have to call the venue and get back to me.

At 5pm this evening the venue called to say we could only have the hall until 6pm and that it wasn't his fault but he had a members event from 7pm.:mad:


As you can imagine I'm furious about this - I have people coming from all over the place and we have to leave at 6pm.

It's not like I even booked it just last week - I booked this in February, paid in full in March with the booking form and have called back at least 3 further times to ensure they have the booking.


Sorry for being so long winded about this - my question is?

Once the 3rd party accepted my booking form and cashed the cheque - is this a binding contract? The venue are washing their hands of this blaming the 3rd party company but that really doesn't help me.


We'll be having a peaceful sit down protest the way things are going! ;)

What on earth has happened to customer service these days? This must be about the 3rd time I've had with issues with various companies over simple things...

PLEASE sign this petition to reduce amount of time CRAs hold your data



I HATE MBNA :evil::-x:mad::-x

Share this post

Link to post
Share on other sites

please anybody?

my daughters being christened on Sunday and I've got to deal with this tomorrow. Just want to know where I stand in terms of contract?

PLEASE sign this petition to reduce amount of time CRAs hold your data



I HATE MBNA :evil::-x:mad::-x

Share this post

Link to post
Share on other sites

Do you have a copy of the original booking or confirmation of the booked time?

Share this post

Link to post
Share on other sites

Do you have anything whatsoever in writing confirming the booking until 7pm?


Thinking practically, is there any possibility that you could book somewhere else? A pub? You'd need to insist that the other place gives you a full refund for messing up the booking.


Given there will be a lot of you, then how exactly are they going to get you out of that hall by 7pm?? particularly if you have the booking in writing...


just notify all your guests to stand firm and not be moved! :D

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...