Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



BankFodder BankFodder


BankFodder BankFodder

  • Tweets

  • Posts

    • Well, you've highlighted the problem yourself, whatever you decide will carry some risk.   However, I would think the risk of a default judgement & CCJ is to be avoided at all costs and the least worse thing would be to write them a two-line letter with their reference number and your new address.   As usual, any details you can give us on the forum sticky would be useful for the future      
    • That the value I paid for.. 250..  The cctv footage it's archived. 2 of them.. 
    • No copy of signature.. Just a name "jolly"... On tracking no proof of signature 
    • Thanks for the message that is what I thought. In the mean time they have sent another message, below, I can’t follow up with Amazon until 48 hours. But I will go armed.    “Your return period is 30 days with ourselves and then you are covered under the manufacturer’s warranty.”    
    • OK, I found the letter I was looking for:     Dear Sir/Madam,   Reference: [order number]   On [date], I placed an order for a [item] and it was delivered by you on [date].   I have discovered that the [item] has the following problem: [give details].   The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.    Any returns policy that says I have to cover the cost of returning items must only relate to the situation where I change my mind about the item ordered and not where there is a problem with the item.    I should not lose out financially as a result of your breach of contract and accordingly all costs of returning the item should be met by you.    I also require you to confirm you will arrange for [the item] to be collected.   I look forward to hearing from you.   Yours faithfully, [Your name]
  • Our picks

    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 8 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
Trudy B

Executor of a Will, Probate and Everything – Help Please!

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4013 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I am the executor of a relative’s will – very sadly they have just passed away.


I have never had to do this before and have no idea what to expect or where to start.


I know I need to get the death certificate and all the paperwork together but once I have them where do I go from there?


We do not want to instruct solicitors due to the expense. All is fairly simple with just 2 named beneficiaries and a straight split. There is a small property involved.

Any help and advice would be appreciated as would suggested links to other sites etc that can help.


I started looking at the HMRC website but didn't find it terribly clear.


T :(

Share this post

Link to post
Share on other sites



When my step father died, my mother was handed a bundle of leaflets at the hospital - one of these was from the Probate Office. It gives the basic details of what needs to be done following the death. The Helpline is very useful - they are very nice, do call if you have any questions, they will send you all of the forms necessary.


As there is a property involved, the estate worth is more than likely more than £7000, so you must apply for the Will to be proven and the issue of a Grant of Representation. This gives you, as Executrix, the power to control the estate:

The Probate Service


In essence you are charged with full filling the requests in the Will, gather together the cash worth of the estate, pay any debts (including the funeral), some expenses, and once all finished distribute to the two beneficiaries. Obviously, a solicitor will be required for the sale of the property, but you could employ one as and when required for dealing with the estate.

Open an executor account with your bank - keep the monies separate from your own, keep receipts of expenses, keep records of all the details. You will need to go through all the deceased paperwork to ensure you find all their accounts - share holdings, premium bonds, ISA's, Pensions etc. If you or the family are aware of likely debts, you may have to publish in the local papers (or London Gazette) calling for any claimants, have a look in the paper and see how solicitors write a notice.


Lots to do, but it is not a race, take your time. Funeral Directors are use to waiting - although they would like their money as soon as possible.


If the person worked, and their company provides a Death in Service insurance - this does not count towards the estate it normally is due to the Next of Kin - they may have already given the company instructions on its distribution.


Look through the bank accounts and list all standing orders and Direct debits and review them for cancelling.


These are just some thoughts as I have come across them in dealing with estates.


Good luck,


  • Haha 1

Share this post

Link to post
Share on other sites

Hi John


Thanks for that, much appreciated.


It's a great start for this journey into the unknown.


Thanks again


T :)

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...