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    • It takes a long time to agree trade deals because there are so many aspects to consider.    UK companies trade with US consumers including US Government every day of the year, with the previous trade arrangements still in place.   There is no hurry to agree a new trade deal. It takes thousands of civil servants in both Governments to go into every aspect and they just don't have the people available to do this work.    
    • Hi thanks so much for the update and all the information. I will get my reading glasses on and look at the claim info and court info.  I agree let’s proceed issuing a letter straight away.  I am happy to stump the fees for court and am confident we will win.  The police officer I have dealt with has secured further CCTV evidence which I will ask a solicitor friend to get hold of from the Hermes parcel shop should we need any further evidence the parcel was dropped and collected.  Once I have read all the pages on here I will start putting the letter together and post on here for further advice.  thanks again,  mark 
    • The reason that I have indicated that it is the seller who should bring an action against Hermes is not because they are the seller – but because they are the person who suffered the loss. If you haven't suffered a loss then you probably don't have the status – locus standi – to bring a court action. Of course there is a slight problem that you didn't enter into the contract with Hermes – the purchaser did. Until 1999 this would have been a problem and would have prevented you from bringing any kind of action at all – at least on the basis of contract. However, since 1999, the Contracts (Rights of Third Parties) Act gives the beneficiary of any contract full third party rights as if they were a contracting party. The only exception to this is that if the contract specifically excluded non-contracting parties – and I'm not aware that Hermes has yet amended their contract to try and prevent this. Of course as usual, Hermes will make a big point about the fact that no insurance was purchased. Hopefully you have been reading around the threads on this sub- forum and you have seen that our view is that it is completely unfair and in fact it is absurd to require a customer to pay money to protect Hermes or any other service provider from the consequences of their own negligence or the criminality of their own employees. Every time this point has been raised with Hermes in mediation, Hermes have settled and we consider that it is because they want to avoid going to court to get a definitive judgement that their insurance scam – is precisely that – a scam. On the basis of what I understand here, this is more than just negligence there is criminality and your bike has been stolen. You've already begun a complaint and you have been knocked back and so I think there's no point in mucking around and I think that you should simply issue a letter of claim to Hermes giving them 14 days to settle in full or else you will begin a court action. Make sure that you have read around the forum about taking a small claim in the County Court. It's very easy but you need to be aware of the steps. If you send the letter of claim, then don't expect that they are suddenly going to refund you your money. They won't. They will force you to issue the court papers and who will then force you to pay the hearing fee. At this point, they will opt for mediation and they will try to knock you down and get your compromise in your claim. You should stand your ground and refused to compromise even a single penny. We will help you all the way. You seem to be a seller and a purchaser here who are getting on very well together and so as you are motivated by a common purpose, you may want to get an agreement where you decide to share the fees of court action – which won't be very much. I haven't checked the court fees for this value claim – but I expect that the whole thing will be only about £120. Of course you will get that back when you win – but bear in mind there is a is a slight risk factor and that means that £120 would be the extent of your risk and would be the maximum that you would lose. It is inconceivable that you would lose. You should be claiming the cost of the bike, the cost of delivery, plus interest which is presently 8% – a very good rate in today's economic climate. Of course you will also claim back your court fees. If you want to proceed then please let us know and let us know also that you have read around the stories and also the steps involved taking a small claim in the County Court and that you understand what you are doing. If you do your basic reading over the next couple of days then we can help you draft a letter of claim on Sunday and you can send it off on Monday. I would recommend that you post your draft letter of claim on this forum so we can check it. Keep it short and to the point.
    • That's what keeps divorce lawyers and mediators in work, I suppose. You think he's being unreasonable and he thinks you are.   My gut feeling is that it would be better to have this agreed in writing so it can't be challenged later, but that's just my opinion. Here's more information from the CAB in case it covers something you haven't already considered.   HB
    • Biden doesn't seem bothered about negotiating a trade treaty to suit the UK government's timetable. I don't suppose they saw this coming, not that the amount of trade involved makes up for what's being lost with Europe anyway.   https://www.independent.co.uk/news/uk/politics/brexit-boris-johnson-usa-trade-deal-b1807616.html
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 33 replies

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Can I ask which company did Wescot buy the debt from?

 

And how close is it to being statute barred?

Beating the DCA's day by day

 

My fight:

NDR - CCA'd 12+2 passed

Bank of Scotland - CCA'd 12+2 passed

CFS - Win by Technical Knock-out!:lol:

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Fruit flies like a banana :D

 

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Can I ask which company did Wescot buy the debt from?

 

And how close is it to being statute barred?

 

I was almost going to say it was a Provident deal picked up by Wescot, but from what bsj is saying, it's something totally different.

 

I'm beginning to wonder if one owns the other... :confused:

My advice is given based on personal experience and any useful information I've picked up over the years. Always seek professional advice if there's any doubt.

 

<Please feel free to click on the star if you think I've been helpful

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Interesting this, a company called Fresh Start called me this week on my mobile offering me a 'unique way to clear my debt' I said I wasn't interested and told the caller I was an active member of this forum and was quite capable of dealing with it myself. She then started on some spiel about 'getting it all tied up in one basket' and I told her again to vanish and not call again.

 

Provident lending their own ill gotten gains to pay their own extortionate interest loans sounds like a very back door way of clearing up their dodgy debt to become more 'legal'.

 

You only have to look at Credit Today to see how much Provident are 'forging ahead' in the current downturn.

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Interesting this, a company called Fresh Start called me this week on my mobile offering me a 'unique way to clear my debt' I said I wasn't interested and told the caller I was an active member of this forum and was quite capable of dealing with it myself. She then started on some spiel about 'getting it all tied up in one basket' and I told her again to vanish and not call again.

 

Mmm... the old Yes Loans technique :rolleyes:

 

You only have to look at Credit Today to see how much Provident are 'forging ahead' in the current downturn.

 

That explains an awful lot

My advice is given based on personal experience and any useful information I've picked up over the years. Always seek professional advice if there's any doubt.

 

<Please feel free to click on the star if you think I've been helpful

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Borrow yourself a dog and next time he comes to the door tell him he has got 10 seconds to get off your property or you will let the dog out.

 

My dog is a great deterrant for salesmen. They take one look at her when she is looking out of the window and leave me alone.

 

I am putting a sign up next week saying 'Salesmen Welcome, Dog Food is Very Expensive.'

 

Lol,i have a very big german shepherd,he barked the whole time the guy was on the doorstep,he did look a little nervous:-D.

 

What surprised me is he was sent to offer a loan to pay off a debt and knew nothing of the OFT guidlines,so i taught him something:-D:-D

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Interesting this, a company called Fresh Start called me this week on my mobile offering me a 'unique way to clear my debt' I said I wasn't interested and told the caller I was an active member of this forum and was quite capable of dealing with it myself. She then started on some spiel about 'getting it all tied up in one basket' and I told her again to vanish and not call again.

 

Provident lending their own ill gotten gains to pay their own extortionate interest loans sounds like a very back door way of clearing up their dodgy debt to become more 'legal'.

 

You only have to look at Credit Today to see how much Provident are 'forging ahead' in the current downturn.

 

It's called fresh start,it ask's me in the letter to quote that when i ring them for my loan.they will wait a long time.:p

 

They don't have my phone number and they won't be getting it,if by chance they do,my answer will be much the same as yours.

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I was almost going to say it was a Provident deal picked up by Wescot, but from what bsj is saying, it's something totally different.

 

I'm beginning to wonder if one owns the other... :confused:

 

 

I don't know as yet if the two companies are linked in anyway,i'm having a good look through providents website.

 

I started reading their company reports and have found nothing to link them as yet.

 

Fresh start is not mentioned on the site either,i would of thought it could be found under the services they offer,but thier's no mention of it.

 

I'm also interested to find out if they have a licence for collecting debt's.

 

I'm suspicious that provi are using the "Take out a loan and clear your debt's" route without having the authority to collect.

Edited by bsj
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Can I ask which company did Wescot buy the debt from?

 

And how close is it to being statute barred?

 

I am not sure who wescott aquired the debt from.

 

It will statute barred in sept if my memory serves me correctly. I have heard nothing about this debt for a very long time.

 

Provi purchased the debt from wescott.

 

I'm tempted to get a copy of my credit report,but i'm a bit loathe too,as i have read here they possibly flag you up to DCA's.And i have a few small debts from this period,very bad time for me.

Edited by bsj
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Complain to your mp and oft and make sure your mp knows you will not accept soundbites or spin but you want presure put on the oft to do there jobs

 

I have put in a complaint to the OFT and trading standards,i will be ringing them again monday morning to update them,i did tell the agent he is breaking the law by harassing me at my home over an alleged debt.

 

I shall follow up with a complaint to my MP on your advice just for good measure.:)

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If it becomes statute barred in September then that puts you in an excellent position. I would just simply ignore them then send the SB letter when times up.

 

They probably full well know that it's becoming SB, and trying to do everything in their power to get you to pay up because they know they can do diddly squat after SB.

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I have put in a complaint to the OFT and trading standards,i will be ringing them again monday morning to update them,i did tell the agent he is breaking the law by harassing me at my home over an alleged debt.

 

I shall follow up with a complaint to my MP on your advice just for good measure.:)

 

 

Good for you! ;)

My advice is given based on personal experience and any useful information I've picked up over the years. Always seek professional advice if there's any doubt.

 

<Please feel free to click on the star if you think I've been helpful

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If it becomes statute barred in September then that puts you in an excellent position. I would just simply ignore them then send the SB letter when times up.

 

They probably full well know that it's becoming SB, and trying to do everything in their power to get you to pay up because they know they can do diddly squat after SB.

 

That's the plan,i did get the impression of deparate measures when i received the letter,i don't have long to wait now,if things get heavy from provi i intend to send the prove it letter,i'll keep baiting till the times up.

 

And to think these people pushed me to the brink of suicide more than once in the past,older and wiser,but the credit has to go CAG.

I spent many months reading before i posted.

As they say knowledge is power:-D

 

A big group hug and flowers for you all,thank you.

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Basic details for:

 

312029 - Wescot Credit Services Limited

 

Current status:No longer AuthorisedEffective Date:06/02/2009Tied Agent:Undertakes Insurance Mediation:Registered under Money Laundering Regulations:Address:PO Box 137

Dunedin House

45 Percy Street

Hull

North Humberside

HU2 8HF

Phone:

Fax:

Email:

Website:

44 01482 590 590

44 01482 590 591

[email protected]

 

Notices:Other information:

 

Found this from a link in an other thread,so wescott continue to sell on debts unlicensed? as well as collect.

Is this worth persuing in my complaint to the OFT? as they sold the debt to provident,will it be relevant?.

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Lol,i have a very big german shepherd,he barked the whole time the guy was on the doorstep,he did look a little nervous:-D.

 

What surprised me is he was sent to offer a loan to pay off a debt and knew nothing of the OFT guidlines,so i taught him something:-D:-D

 

I have a German Shepherd puppy. She is 7 months old and stands up at the window whenever someone knocks at the door.

:cool::cool: Blondmusic :cool::cool:
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I have a German Shepherd puppy. She is 7 months old and stands up at the window whenever someone knocks at the door.

 

 

Another shepherd lover,nice to meet you.

Mine's 2 yrs old,he's a big softie untill someone approaches me.

He throws himself at the front door, full body slam and he has a bark to match his size,he 31inches shoulder height,i'm only 4ft 11in:-D

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I contacted the OFT and trading Standards today.

 

They are looking into wether provident are licensed to collect debt's as they are primarily a loan company.

 

I also informed them that wescott are no longer authorised.

 

They have suggested that that i contact the catalouge company to ask when and if they sold the debt on and to whom.

 

The advisor also said that as i had not heard anything in years it maybe statute barred,(i know it's not far off).

 

When i have all the info from said catalouge company i have to ring them back.

 

As it is so close to sb if i contact them will it be deemed as admition of alleged debt.

 

It did'nt seem very helpful to me really as i know the debt has been purchased by provident so i'm already aware it's been sold on.

 

The OFT clarified that wescott are no longer licensed to sell or collect any debt,i have to forward the letter to them i recieved from provident as they are going to look into their practices of buying debt's when they are a loan company.

Edited by bsj
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O.k so i phoned the catalouge company for details of the debt,they were extremly helpful.

 

It was sold to Wescott 9/9/04 so it's won't be sb'd for another year "sigh"

 

Got the month right but not the year:(

 

Why did it take them so long to sell it on if they had it all this time i wonder.

 

I'll have to sit it now an see what comes back from our friendly loan company.Or see if they sell it on.

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The OFT clarified that wescott are no longer licensed to sell or collect any debt

 

That's very interesting, I had a try it on letter from Wescot last week over a Stat Barred debt. Did the OFT say what they are going to do?

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statute baring runs from the date of last payment not the date they not the date they sell it on. So it probably is statute barred and you can tell them to fu*k off.

 

Now that's what i like to hear,i did stop paying approximatley a year before that,so in your words they can *&%$£ off then:-D

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That's very interesting, I had a try it on letter from Wescot last week over a Stat Barred debt. Did the OFT say what they are going to do?

 

I had to e-mail the letter i recieved to the OFT,they said they will look into it.

It was music to my ears,i did post a reference to Wescott in an earlier post in this thread,thats where i found the info.

 

So i decided to bring to the attention of the OFT,fingers crossed they get closed down:-D

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I had to e-mail the letter i recieved to the OFT,they said they will look into it.

It was music to my ears,i did post a reference to Wescott in an earlier post in this thread,thats where i found the info.

 

So i decided to bring to the attention of the OFT,fingers crossed they get closed down:-D

 

I think you should do it, especially in the light of what everyone else has said today

My advice is given based on personal experience and any useful information I've picked up over the years. Always seek professional advice if there's any doubt.

 

<Please feel free to click on the star if you think I've been helpful

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I think it is statute barred, the date of sale has nothing to do with statute barring, the statute date is the last time contact was between you and the lender by way of payment.... if they say £1 was paid towards it just before it was sold ask for proof of who made the payment, you are entitled to this information.

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I think you should do it, especially in the light of what everyone else has said today

 

 

Oh i definatley will see this out,I'll keep updating the thread:-D

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