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Was paying for years


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Ok, I have sussed out what is happening and it is confusing :(

 

I had a credit card with MBNA and a loan with MBNA Bank (Europe).

 

Capquest are chasing me for the outstanding loan balance. When I requested the info from them they got in touch with the wrong people, ie MBNA and got my credit card stuff rather than the loan info from MBNA Bank (Europe).

 

Can MBNA just give out my info like that?

 

Im really in a pickle now.

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I spoke to MBNA Europe just now who confirmed it had been sold in Feb 09. Looking at the letter from them which uses the account number that Capquest are using, its the credit card account reference number. The loan which Capquest are supposedly chasing on behalf of MBNA Europe had a 10 digit account number. They are quoting the credit card account number from MBNA.

 

At least now I have the loan reference number to do a subject access request to accompany the credit card reference number

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