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Hi. Not sure if I have posted this is the correct section and if not please feel free to move. Thanks

 

About a year ago I got a letter from Rockwell debt collection agency saying that I owe them money and got the usual about legal action and the other scare tactics, which I have to say did work to some degree, but what changed a little was me asking for proof that I owed them the debt as I had nothing from HSBC to say that the debt had been handed/sold to them. Anyway I was glad to get them off my back..

 

Anyway after reading and hearing stuff and finding this site I have decided to contact the again.

 

So this is what I have done. From another post I started which I need to pick up again I have sent Rockwell Letter N from the Library with a £1 postal order. I have not signed the letter.

 

from what I have read I have to wait 12 days. If after 12 days I dont get a reply what do I do next. Also what worries me a little is that I may have signed a little about a year ago to them. What are the chances that they have kept that letter and perhaps could use my signature from that. Is it just in rare cases that companies have been using copies of peoples signatures?

 

Some advice and help would be much appreciated

 

Many Thanks

 

john

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Hi John,

 

You've done the right thing sending the CCA as this will determine whether they have a legal right to collect on the account.

 

If you don't get the CCA after 14 wroking days you can put the account in dispute. If they chase you they should be reported to TS and the OFT.

 

It is rumoured that some DCAs have been rather creative with photoshop and signatures but this comment is in no way directed at the DCA under discussion.


"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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Thanks for a quick reply on a sunday :)

 

so does the 14 working days start from when I posted the letter? Also if I get no reply within that time period what would I need to do next..

 

Many thanks again

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Your 14 working days start from when you post the letter. If you get no reply and want to put the account in dispute come back and we'll give you suitable letter :)If rockwell hastle you come back and we'll help with that too.


"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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OK.. Will do. Thanks

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Hi. Rather quicker that expected I have had the following reply

 

Thank you for your response to our recent letter anyway

 

We note your comments and have sought further information from our client. We will contact you shortly.

 

If you have any queries with your outstanding balance please contact our referral team on 01702 444 799

 

 

Does this five them extra time to drag their feet on this matter??

 

Many thanks

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No, they still have 12+2 days to comply.

 

Regards.

 

Scott.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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ok. thanks

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Hi. Rockwell have until Monday evening till their 14days are up. I know they still have tomorrow and Mondays post but if nothing comes on Monday what would be my next step. Just looking to see what I need to do next

 

Many thanks

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Hi,

 

Send them the 'dispute' letter..............

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/571-failiure-to-provide-a-copy-of-the-agreement-within-the-prescribed-timescale

 

Recorded and don't sign it.

 

Regards.

 

Scott.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi, Thanks for that. If nothing comes by Tuesday I will send that letter

 

Thanks again for your help and advice

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Hi, I have done the next letter to Rockwell, but this might sound a silly question as I have just read through this letter in detail.

 

Do I carry on PAYING rockwell now or do I STOP paying them till the matter is sorted either way?

 

Many thanks

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You can stop paying now..If you wish :D


The Grand essentials of happiness are: something to do, something to love, and something to hope for.

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You can stop paying now..If you wish :D

 

 

Thanks. Just want to check to make sure that I am doing this right and that when they realize that they cannot get payment from me the letters and phone calls will start up again

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Hi,

 

I have had this letter sent to me from Rockwell DCA in response to the dispute letter I sent them a few days ago.

 

Our Ref: XXXX

 

Dear Mr X

 

RE: Phoenix Recoveries (UK) Limited SARL (HSBC)

 

Thank you for your letter the content if which has been duly noted.

 

We refer you to our previous letter and will be in contact with you once documentation has been provided by our clients

 

If you has any further queries in relation to this matter please contact our office

 

I am sure that this is just a standard letter to confirm that they received my 2nd letter. Again just want to check, do I need to do anything or is this just a waiting game with them. Also now that I know they have received the 2nd letter am I within my rights to hold off monthly payments till this has been resolved.

 

Many thanks as alwasy

 

J.

Edited by Epicurus

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Just sit tight & wait to see what they come back with.

Post it up here minus personal details ;)

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Please edit your surname above if thats what it really is as your 1st name and surname show...DCA's troll these forums ;)

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done. Thanks..

 

And my monthly payment?

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You shouldnt be paying them anything at all anyway as they have no legal authority to any monies off you, only a county court does.

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If the account is in dispute due to non compliance of a CCA request, then yes, you may legally withold payment until such time as your request is furnished.


"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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Thanks mr.ton & babybear39 for your help & advice on a sunday :)

 

This is now going to be stopped. I was paying as I fell foul to the "ACT NOW" scary demand letters when I first received them.

 

Many thanks again

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Hi,

 

It been about a month since I last heard from Rockwell (last letter was the dispute letter)

 

Is there something I should be doing. i am guessing that if they cannot provide the info they should be taking me off their systems. Is there a set period of time I need to wait?

 

Just wondering what to do next

 

many thanks

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You could send them an S10 data protection notice... Give us a shout if you need help finding it but it's in the templates section :)


"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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Crockwell are still going? I thought they'd shut up shop. If they haven't, it's a shame. Still time yet, though.

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Look like Rockwell's CCL expired in April;

it is still current but the OFT have not yet renewed it;

wonder why?

 

pplication / Licence Details

Licence Number:0548510Licence Status:Current

Current Applicant / Licensee:

Business Name Company Registration Number

Tessera Credit Services Limited 2453485

 

Categories:

Consumer credit

Credit brokerage

Debt collecting

 

Right To Canvass Off Trade Premises:No

Trading Name(s) (Current):

Fenton Cooper

Pace Forward

Rockwell Debt Collection Agency

 

Issued Date: 24-Apr-2004 Expiry Date: 23-Apr-2009

Legal Formation:

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

Name Position

Giles Frederick Berkley

Julian Mark Lyndon-Smith OFFICER

Karen Perry

Leigh George Berkley

Mr David Michael Ford OFFICER

Nigel Thompstone

Timothy Edward Fearon

 

Historic Individuals that run the organisation:

Name Position

Rebecca Anne Berry OFFICER

 

Nature of Business:

Credit Brokers

Other

 

Current Address(es):

Address Type Address

Principal Place Of Business Maitland House 11th Floor, Warrior Square, Southend On Sea, Essex, SS1 2JS

Registered Office Holborn Hall 100, Grays Inn Road, London, WC1X 8BY

 

Historic Address(es):

Address Type Address

Principal Place Of Business 11th Floor Maitland House, Warrior Square, Southend On Sea, Essex, SS1 2JS

Registered Office 30, City Road, London, EC1Y 2AB

Registered Office Holborn Hall,100, Grays Inn Road, London, WC1X 8BY"

 

AC

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