OK...I have my statements, what do I do now?

[mossom]

Hi,

 

First time poster so forgive me if i've posted this in the wrong place!

 

Ok so I have received a large bundle of statements from HSBC after sending off the data protection template letter. I've gone through them all and have worked out how much I'm owed.

 

Could someone point me in the right direction of where to go from here please?

 

Thanks:)

Dan.

[pinkduchess]

hello mossom & welcome to the HSBC forum....you're in the right place

 

you need to create a schedule of charges using one of the spreadsheets & send it off with the prelim letter

 

heres the step by step guide

Example Step-By-Step Instructions - Now updated to reflect the OFT court judgment -j

 

have a good read & take it one step at a time....lots of help available here when you need it - in johnnys words...were a user-friendly lot

[mossom]

thankyou very much I'll have a nosey on through it...power to the people!

[johnnymitch]

Hi mossom - you're in excellent hands with PD there

 

Your basic plan of campaign should be something like this :

 

Step by Step Instructions post OFT Test Case

 

http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

Basically the plan layout is :

 

1. Work out how much they owe you in unlawful charges

 

If you want to go back 6 years send a Subject Access Request -

 

http://www.consumerforums.com/resour...access-request

 

This gives them 40 days to cough up everything they have on you , which will give you a good chance to read up on further action ........

 

2. Send a Preliminary Letter asking for it back(they'll try to put you off )

 

http://www.consumerforums.com/resour...-for-repayment[/font]

 

 

3. Send a Letter Before Action (which they'll either ignore or try to waffle you out of it )

 

http://www.consumerforums.com/resour...n-bank-charges

 

4. Lodge your claim with the Local Small Claims Court ......

 

Come back at this stage and we can guide you further - someone will always answer and as PD knows I always say 'we're a friendly lot on here '..... :grin:

[mossom]

thanks johnny,

 

I've given it all a read through and have everthing worked out now.

 

One thing though I'm still unsure of, am i right in thinking that overdraft fees on an account are not claimable unless the overdraft fee paid resulted in a S/O charge being issued?

 

Thanks once again,

Dan

[johnnymitch]

This link may help Dan :

 

Charges description on statements - Please Read - The Consumer Forums

[mossom]

FANTASTIC!...thanks Johnny and PD all clear now and ready for the next step

[mossom]

Hi Guys,

 

I have received a letter back saying its been registered and a load of stuff about helping me out of financial difficulties and received a putting your finances in order booklet.

Do I now wait for the 14 days to elapse before sending the next letter?

Thanks,

Dan.

[yourbank]

Hi Guys,

 

I have received a letter back saying its been registered and a load of stuff about helping me out of financial difficulties and received a putting your finances in order booklet.

Do I now wait for the 14 days to elapse before sending the next letter?

Thanks,

Dan.

Are you financial hardship or not?

Do you have priority debt arrears(mortgage/rent,council tax, utilities)?

How far back did you go?

[mossom]

hi yourbank,

 

No I'm not financial hardship, no priority debt arrears.

If it's my claim your referring too it goes back to 2005 I believe.

[yourbank]

In that case the claim is logged with the bank and they will settle it once the OFT test case is over.

CAG suggest that you file a claim at court even though it is unnecessary to do so but the claim is yours and so if you want to proceed then it is your choice to be made.

[johnnymitch]

CAG suggest that you file a claim at court even though it is unnecessary to do so but the claim is yours and so if you want to proceed then it is your choice to be made.

It's necessary to do so if you want the 8% statutory interest that goes with your claim .........

[yourbank]

It's necessary to do so if you want the 8% statutory interest that goes with your claim .........

 

Which you would get under the FSA Waiver on Bank Charges. Would you like me to quote the passage?

[johnnymitch]

Thanks , yb - but I wsouldn't believe the FSA if they told me today was Saturday - without checking the calendar ........lol!

 

 

sorry ,I meant to say - please do quote it for me .....

[yourbank]

Thanks , yb - but I wsouldn't believe the FSA if they told me today was Saturday - without checking the calendar ........lol!

 

 

sorry ,I meant to say - please do quote it for me .....

 

Ok to the first part of the post, I would say this, how much does the FOS award as a compensatory amount for missold PPI?(that'll be 8% ).

 

 

13.15

"(15) to the extent that sums are ultimately to be paid to complainants in respect of relevant charges complaints that have been stayed, the firm must include in these sums an

element of compensation in respect of interest charged to or lost by the customer as a result of being out of money during the stay period;"

[mossom]

right ok didn't mean to spark a debate but i guess that's what these things are here for. So as the test case is still running things have been put on hold.

I just wanna make sure I've done everything I can to get my money back.

[yourbank]

right ok didn't mean to spark a debate but i guess that's what these things are here for. So as the test case is still running things have been put on hold.

I just wanna make sure I've done everything I can to get my money back.

 

The debate is fine and the test case is on hold either route you take.