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Hi,

 

After a long wait, I've finally received a breakdown of fee's applied from Jacobs. They are in relation to PCN's and I paid £899.48 in total for 2 tickets.

 

I know a little about The Enforcement of Road Traffic Debts (Certificated Bailiffs) (Amendment) Regulations 2003 and I know they can charge letter fee, 1st visit, 2nd visit etc. However, I definitely think I've been overcharged.

 

Here is the breakdown exactly as they have sent me:

 

May 19 2008 - PCN £95 - VAT £0

Jun 5 2008 - Visit fee 1 £30 - VAT £5.25 (as the amount is under £100 shouldn't this be £28 and not £30?)

Jun 12 2008 - payment by debit card £2

Jun 12 2008 - Attendance/Van £80 - VAT £14 (didn't know they can charge this, also I or my brother didn't have a car with which they can levy with at the time) (pcn's were from 2007 no cars on our drive)

Jun 12 2008 - Visit fee 2 £39 - VAT £6.83

Jun 19 2008 - Porter fee £60 - VAT £10.50 (what is this?)

Jun 19 2008 - Waiting £91.20 - VAT £15.96 (again, what is this?)

 

Which totals £449.74... One of the things is, I paid on the Jun 12th, so why are they charging fee's on the Jun 19th?

 

I called them up to dispute the fee's, and the girl I spoke to clearly didn't have a clue about The Enforcement of Road Traffic Debts (Certificated Bailiffs) (Amendment) Regulations 2003, and basically said I needed to put they query/dispute in writing...

 

Which is what I intend to do, however I wanted to be clear on everything before I replied to them. I've already paid these so I'm simply seeking to get a refund on the overcharging. Would submitting a Form 4 be the best way to do this?

 

Any advice greatly appreciated....

 

 

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you must put your complaint in writing to Jacob's first giving them a chance to rectify there mistake if they tell you fees are correct you file a form 4 complaint to the county court

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