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Car Breaksdown after 1 Hour of ownership


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It gets worse.

Just rung them to discuss a hire car (if the car isn't repaired before Thursday). Was met with, 'as this was a trade' sale etc again, stating that their repairers have quoted £1500 to fix the car and want a £500 contribution from me! Even my local specialist was cheaper, but it was their choice to collect it!

 

The garage have told me that I'm being 'unfair' as they have lost all profit in the vehicle.

 

Of course, I told them that none of that is my problem, but yet they keep saying it was a 'trade' sale and it was accidentally forgotten from the invoice - as if!

 

So, they've got my car and my money. they said that the earliest repair date would be this friday (over my deadline) and that I'd either be refunded or they'd foot the bill.

 

Mighty unhappy and fuming to be honest, their aggresive stance "you said this" and "we both agree" - no we don't.

 

Think trading standards need to hear.

 

More concerned that I have no asset and the cash is gone from my account.

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Just checked...

The Log book hasn't been filled in by them! Hope that doesn't have an affect. I haven't sent it off yet, just in case i get refunded and hand it back. Or should I fill it out now and send it off? takes ages tho?

 

Also, I paid for some tyres (seperate to the deal) that they fitted for me, prior to them putting it in for an MOT. I got them at their trade price. Got a feeling that might be a prob, if I get refunded. Technically they are mine! but no use, if they are not on the car.

 

Think I'll give the solicitor a call in my dinner.

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Solicitor informed, will action the next stages for me, if car not forthcoming by Friday.

 

Rung Trading standards and reported the firm. The case has been passed to the local T.S office.

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