Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



BankFodder BankFodder


BankFodder BankFodder

  • Tweets

  • Posts

    • Well, you've highlighted the problem yourself, whatever you decide will carry some risk.   However, I would think the risk of a default judgement & CCJ is to be avoided at all costs and the least worse thing would be to write them a two-line letter with their reference number and your new address.   As usual, any details you can give us on the forum sticky would be useful for the future      
    • That the value I paid for.. 250..  The cctv footage it's archived. 2 of them.. 
    • No copy of signature.. Just a name "jolly"... On tracking no proof of signature 
    • Thanks for the message that is what I thought. In the mean time they have sent another message, below, I can’t follow up with Amazon until 48 hours. But I will go armed.    “Your return period is 30 days with ourselves and then you are covered under the manufacturer’s warranty.”    
    • OK, I found the letter I was looking for:     Dear Sir/Madam,   Reference: [order number]   On [date], I placed an order for a [item] and it was delivered by you on [date].   I have discovered that the [item] has the following problem: [give details].   The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.    Any returns policy that says I have to cover the cost of returning items must only relate to the situation where I change my mind about the item ordered and not where there is a problem with the item.    I should not lose out financially as a result of your breach of contract and accordingly all costs of returning the item should be met by you.    I also require you to confirm you will arrange for [the item] to be collected.   I look forward to hearing from you.   Yours faithfully, [Your name]
  • Our picks

    • Father passed away - Ardent Credit Services (Vodafone) now claiming he owes money. Read more at https://www.consumeractiongroup.co.uk/topic/423040-father-passed-away-ardent-credit-services-vodafone-now-claiming-he-owes-money/
      • 8 replies
    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply

Confused on Interest, please help :(

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4018 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi there,


i have a credit agreement and im trying to work out how they came to me paying them 53.72 a month and how they got to the interest they did but all of it goes over my head... so if i give the figures hopefully you guys can help me work or would it be easier to post the agreement itself?


Also if the amount im paying back doesnt add up does it void the agreement?


anyway here is what i have...


Amount of Credit 1247.00

48 Monthly repayments each of 53.72

first repayment due 12 months after advance date.


Total amount payable 2978.56

APR 29.8%


then in a seperate called other fincial information i have this...


Computer Equipment

with a cash price of 1647.00

advance payment payable by you 400.00

Total Charge for credit 1331.56

made up of interest 1331.56


but no matter what i do the online APR calculators dont give them same :Cry:

Share this post

Link to post
Share on other sites

Hi, would probably be best if you can scan and post up the agreement ( remove all personal info but leave figures in )


We can then take a look and tell you if the figure are correct and the agreement enforcable.


If you need any help just ask !



Share this post

Link to post
Share on other sites

Hi there, any help would be greatly appreciated... Here is the agreement itself that they sent me




However they dont have the original terms and conditions that go with it.


if you times 53.72 by 48 and add my 400 deposit you get the figure they are qouting which means they worked out the interest on 1647 i think when it should of been the 1247 like it says but i cant make the 1647 come to their figure either :(

Share this post

Link to post
Share on other sites

I have had a look and it appears correct, the amount of credit plus the quoted interest divided by 48 = £53.72.


However I can't work out the APR because of the deffered start, I had this problem when checking one of my agreements, dualcalc does not appear to cater for it.


The apr being wrong is I believe your only hope as all other prescribed terms are correct, hopefully someone else may be able to calculate it to check.



Share this post

Link to post
Share on other sites

Hi Cosalt, i have downloaded dualcal but it went right over my head :S


anyway i just spoke to BPF who own Clysdale now and the guy one the phone told me that the interest is charged from the end of the advanced date over 4 years and not from the beginning over 5 years...


i then asked him to work it out, he went silent for a little while and said he was going to refer on to custoemr services as he couldnt get it to add up, i then told him what the FSA calculator got, he got angry at me and hung up :(

Share this post

Link to post
Share on other sites

I would bet on it he is wrong, I have had a few agreements like this in the past whereby you have a 12 month interest free option. If you pay before the 12 months they charge you no interest but even one day over and you will pay interest back dated to the start.


You need someone to check the apr based on the 12 months deffered but I can't do it on dualcalc.


Hopefully these posts will bump it up so someone can take a look.

Share this post

Link to post
Share on other sites

well i don't know if this helps, but if i didnt pay anything for a year on the 1247 with their set interest rate it would go up to 1618.61


could you then use dualcalc to work out the monthly repayments from that figure?


trying to still get my head round dualcalc but its too confusing...

Share this post

Link to post
Share on other sites

Based on that yes the figures are correct, however there is still no way of working out the APR without taking account of the first year.

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...