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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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DazPen vs Swift


dazpen
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I think the early repayment penalty fees should be in the Guiness Book of records. Have you paid the loan off? What year did you sign this in?

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I think the early repayment penalty fees should be in the Guiness Book of records. Have you paid the loan off? What year did you sign this in?

 

Surely they can't be serious:eek::eek::eek:

LTSB PPI on various loans (current/settled) - Refunded inc 8%

 

MBNA 1 Charges - Refunded inc CI

 

MBNA 1 PPI - Refunded

 

MBNA 2 Charges - Refunded inc 8%

 

MBNA 2 PPI - Refunded

 

MBNA 2 Accident Ins - Refunded

 

Swift Advances (settled) Mortgage Charges -Partially refunded

 

Swift Advances (settled) Mortgage PPI - Refunded inc CI & 8%

 

Sainsburys (settled) Loan PPI - Refunded inc CI +8%

 

Sainsburys (closed) Card Charges - Refunded inc CI + 8%

 

M&S Money (closed) Card Charges - Refunded inc CI

 

M&S Money (closed) Card PPI - Refunded inc 8%

 

Direct Line (settled) Loan PPI - Refunded inc CI + 8%

 

Debenhams Card (closed) PPI - Refunded inc 8%

 

Swift Mortgage Charges -Refunded

 

Hitachi Finance (closed) Charges - Refunded

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2006 it was signed in. Pure desparation!!!! Have you noticed the broker fee has not been taken from the loan but as i can see added. Rearlly need some help with this

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I can only see one bit of paper work. I am sure they gave you more than that. Could you put up all documents and so forth so an accurate analysis can be done?

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I can't get over those early settlement figures. It looks like a very cute way of charging a thousand percent interest legally if you decide to pay up early. I'm going to send a Private message to a couple of Swift experts to draw their attention to this thread. It will take a few hours though before they appear and start commenting. In the meantime can you give us more of your story, like if you are up to date with your payments or not and what your immediate concerns are if any? This will help people negotiate a more informed course of action for you. Just hang on in there for the time being.

Edited by overdone
typo

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What you have Dazpen is a multiple agreement.

 

I won't confuse you too much with the nitty's, but I'll try and give you something to use later on, can you please tell us what the situation is with Swift and the timescales and/or court process to date?

 

The agreement is a Regulated Credit Agreement

 

1) The money to GE is Restricted Use Debtor Creditor Credit as you had no control over it - they Swift sent it.

 

2) the Cash which they sent to you is Unrestricted Use.

 

Did they ask if you wanted to pay GE or did they say you can't have the loan unless you clear GE because no doubt GE is also a secured loan?

 

You require 2 categories of credit under the CCA to make your agreement a Multiple Agreement...may I suggest you read this thread http://www.consumeractiongroup.co.uk/forum/debt-collection-industry/171037-multiple-agreements-falling-within.html to familiarise yourself with the legals. Read page 1 - 4 , Print out the first post by PT and page 4 post 61 by elizabeth 1 and take it to any legal advisor, you can challenge any moves Swift make on you for repossession by putting this in front of a Judge...let the solicitors do it for you.

 

Come back once you've familiarised yourself fully and we'll talk you though it.

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can some one tell me if my agrement looks dodgy first of all. they said i had to clear ge loan to get new one. they will send letter to me with court date very soon

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Can any one shed any light on my agreement. Can you tell me what else you may need just to give me an idea. Cheers

 

Dazpen, exactly what date did your agreement commence? You have blanked off the dates but the first payment is 26th July 06 - it makes a difference and to clarify this or act upon it you will need to take proper legal advice, none of us are lawyers so can only point you in a direction from our experience as laypeople. CAB or half an hour of any solicitor is usually free so long as they have Consumer Credit knowledge, will take you through this.

 

After April 2006 the decision on whether your agreement is enforceable lies with the court and the judge, any agreement prior to that relies on the CCA and in that sense your agreement would have been unenforceable as it, as pointed out earlier shows you have 2 distinct categories of credit so in your words ' is dodgy'...We are working on the precribed terms issue, but it is not as simple as saying yes it's unenforceable or no it isn't, it depends on numerous things, the date and your luck being just 2 of them.

 

Read the threads, get some legal advice because you certainly have an agreement which needs looking at. The best time to attack these people is when repo action has been issued to be frank as it saves you issuing a challenge and being lumbered yourself with the cost of that. Swift issue repo action, you issue counterclaim, if that happens we'll help put something together, but bear in mind we are no substitute for proper legal advice and we can't do it for you. we'll help as much as we can, but as I say, your agreement certainly needs looking into...we are working on the rest.

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Stages of New CCA Act came into force

6th April 2006..................Extortionate Credit bargain ..replaced by Unfair Relationship Test ..Section 140

6th April 2007 Removal of Finacial limit 0f £25000

Full Statements of accounts to be sent at 12 monthly intervals.

time to respond to arrears notices extended from 7 days to 14 days...same with default notices

 

This is the important one

6th April 2008 "The discretionary power of courts: Courts will now have discretion to enforce all invalidly executed agreements; the restrictions on this discretion, which applied in respect of certain infringements, have now been lifted

 

This means that section 127 still applies to All agreements Made BEFORE 6th April 2008 ......after that any reliance on Wilson and First Counties and Wilson & Anthr v Hurstanger is gone.

 

 

sparkie

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The loan was taken out on 26 june 2006. Does this make a big difference? Does anybody no a good consumer solicitor?

 

 

Your agreement is covered by the section 140 of te New Act Unfair Relationship and has the extra protection of section 127(3) of the old Act.

 

Good Consuner solicitosr are few and far between 90% immediately say ...we'll have to get Counsels advice.

 

 

sparkie

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Had letter from swift saying they have issued procedings to go to court. Can any body help with my agreement please. I,m shaking and feel very unwell because of this.

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