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    • look up on land registry who owns the property then get in contact with your local environmental heath dept.   dx  
    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
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danv8

Rejecting Car - Advice appreciated

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Morning to all

 

Hopefully you could advise clarify my rights, as they are quoting me from trading standards what I'm entitled too. I recently purchase a 2003 SL55 with 30k miles on from a prestige independant garage for £30000 (actually a px of £9750 and the balance on my debit card). On picking up the car there was very little petrol in, though thought nothing of it (plus the car was dirty inside despite having been delayed on being able to collect due to apparently the car been valeted) As soon as I arrived home with the car having now filled with petrol there was a very loud knocking from the fuel tank, which in turn is acommon fault with the fuel tank baffles and is a £3000 repair. Furthermore the second keyless go has not been programmed, the engine check light has come on...oh and the drivers seat bolster was worn (obviously I discovered this on viewing) though the advert quoted 'as new throughout' I contacted them straight away, and they assured me they new nothing off this and would sort it straight away and send a transporter to collect and drop me off a courtesy car. They did come and collect, albeit to drive it away not a transporter' and left me a diesel car instead, not quite toe summer convertible I had just paid for. They have now had the car for just over 2 weeks, and on my latest call I have been told they have just ordered a part, as they where trying to seek a warranty claim through mercedes. I buy now am sick of the car, expecting for that money to have a car that was trouble free..at least for a day, and as they have had the car for over 2 weeks I think they have had long enough to repair, hence stated I now wish to reject the car under the sale of goods act for a full refund. They went away and have now told me they are entitled to 3 weeks to repair the car (though I can not see they would manage this deadline anyway) or to offer a replacement. As I now have no trust in them at all am I not entitled to have my money refeunded, as previously mentioned they currently have the car...any advice much appreciated..it just shows don't trust high end dealers, I have bought cars privately for years and never had any trouble, i pay this much and think it would be safer to go to a dealer and this happens!!

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Its not what they WANT to do mate, its what YOU want them to do. Have a look here: Used cars - consumer rights as this has helped me form the basis of my rejection/reparation claim on a purchased car.

 

If you told them in the first instance to repair it, then they've ticked the boxes by offering you a temporary motor to drive round in. They're allowed a 'reasonable' time in which to repair it. Find out how many labour hours it would take and form your own judgement.

 

You can still reject the car after the repair, if the repair is not 'satisfactory' - but again, this is semi open to interpretation.

 

It would be your choice to accept a replacement after this stage, or then request a refund.

 

Check that link, to make sure what I'm saying, makes sense.

 

Good luck.

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Thanks for the link, and your reply, I have given them a final time frame of 1 week since my reply to have the car fully repaired and returned, so will see what happens then before persuing any further..fingers crossed!!

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Fingers crossed for you mate.

Keep us updated

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