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Stephensons Solicitors

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Hi All

 

Has anyone had dealing with Stephensons Solicitors?

 

Has it been good or bad?

 

We have!

 

It was a nightmare. We paid them a £1000 to start and they did nothing.

 

We only got their details from this forum.

 

Thanks

 

D&D

Edited by DandD
Advise from cerberusalert

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If you expanded on that it might be helpful, but as it stands it's totally meaningless.

 

BTW if you have a problem with a particular solicitor you should make a complaint to the SRA Solicitors Regulation Authority - Protecting consumers of legal services


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firstly before u go to the SRA u need to lodge a complaint with the sols in question first


If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

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All I want to know is ..... Has anyone else been directed through this site to Stephensons?

 

BTW cerberusalert it's the LCS that handles complaints about solicitors, and they are currently giving Stephensons their FULL ATTENTION.

D&D

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So do the SRA;

 

Problems with law firms and individuals

 

Our role is to regulate a wide range of individuals including—solicitors, other types of lawyers, non-lawyers and firms—who are approved or recognised by the SRA. We regulate in the public interest.

 

Those we regulate include

solicitors,

registered European lawyers,

registered foreign lawyers,

recognised bodies,

managers, owners and employees of recognised bodies,

employees of recognised sole practitioners.


Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

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17 Port & Maritime Regiment RCT

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they do but they will not take a complaint on via the consumer u have to lodge it via the LCS


If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

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We have made a complaint to the LCS and they are getting pretty tough with them.

 

All I wan't to know, has anyone else been involved with Stephensons.

Edited by DandD

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What is the complaint about?

 

I would have thought that your first avenue of complaint would be to the senior partner; Andrew Leakey

 

AC

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What is the complaint about?

 

I would have thought that your first avenue of complaint would be to the senior partner; Andrew Leakey

 

AC

 

 

I think the senior partner has changed...it might be Liam Waine now.

 

Anyway,I have written to both of them.Andrew Leakey ignored my letter but Liam Waine did reply. The LCS are now handling it.

 

D

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This is amazing.....

 

Stephensons have been awarded a 3 year deal with the SRA (Solicitors Regulation Authority) to regulate solicitors!!!!

 

The SRA are the bosses of the LCS. So .....No bias there then!!!

 

We don't stand a chance with our complaint!!

 

D&D

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Curiouse With This

Stephensons Have Been Top Notch

By The Way

 

As The Norm

Stephensons Dont Ask For Money Up Front, They Get You Legal Aid If Possible

Making Staged Payments On Account Is The Norm And The Bill If Needed Is Never More Than 500 Quid

Please Give Some Details Ref Your Complaint As Stevensons Deal Mainly With Yes Car

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Re: LBL CCA Licence - Important Information

:evil: Quote:

Originally Posted by georic viewpost.gif

Hi all log book fans,

 

 

 

 

I spoke to Stephensons solicitors today, and they are confident of their abilities to:

  • Stop any further action on my car (currently in hiding).
  • Prove the agreement to be 'unenforceable'
  • Discredit the Bill Of Sale

They are claiming a 97% success rate against log book loans. And they are even doing it through legal aid.

 

Has anyone had any dealings with these guys? What are they like? Is it too good to be true?

 

 

 

 

25th May 2009, 20:07 #28 (permalink) pottopeein

 

Basic Account Customer

 

Cagger since : May 2009

 

 

 

Posts: 2

 

 

 

 

 

Re: LBL CCA Licence - Important Information

 

 

 

Hi there, sorry to sink your boat. I have been a client of Stephenson's solicitors since last year January.They kept telling me there is a

Test Case. Finally after no contact from Stephenson's, I contacted them and they sent me another legal aid form which I completed and sent back to them. I again had to call them as no-one contacted me. Finally last week I had a letter from them saying the legal aid request has been turned down. My only other option is to pay privately. The cost for the case is £1000.00 upfront plus £250.00 Every calendar month until the case is heard(could be 2 years) Bearing in my mind solicitors can get a Garnishe Order to freeze your bank account if you mess around with money owed to them on contract! I am on a very low income.Even if I stop eating NOW until next summer I would not have that kind of cash.I have been told by another soliciter (independant) that it is very hard to get legal aid for consumer finance. So after nearly a year and a half of waiting, I am now back to square one. The things that really annoys me is when you first sign up with Stephenson's you are allowed to speak to the solicitor. After they have you as a client, they wont even call you back or advise. The only person you can speak to are their assistants who keep telling you every 5 minutes they are not legally trained! I have phoned them in tears with LBL Bully Boys at the door and you will get an assistant telling you, "we are not legally trained!" I have no idea what I can do. As I said before this is what happened to me. Everything you have written has been said to me as well and here I am 18 months later back to square one. And you know what they say about something that seems too good to be true! forumbox_top_left.gifforumbox_top_tile.gifforumbox_top_right.gifforumbox_left_tile.gif

 

 

 

There are obviously others not happy with Stephensons.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[/quote

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If people are being directed to Solicitors throught he open forum then i would like to know where these recommendations are as i will remove them right away.

 

I cannot recommend any particular law firm anyway, but even if i could, i would not recommend them as i have heard some real horror stories.

 

Have you secured a copy of your file from them showing no activity?

 

You should do this as a matter of urgency

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I find the content of this thread rather worrying and am prompted to ask the question:

How many members had satisfactory outcomes after their dealings with this legal firm?

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i am aware of some very successful outcomes from them, however, i am concerned by the number of people who are complaining about the same reoccurring complaint

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If people are being directed to Solicitors throught he open forum then i would like to know where these recommendations are as i will remove them right away.

 

I cannot recommend any particular law firm anyway, but even if i could, i would not recommend them as i have heard some real horror stories.

 

Have you secured a copy of your file from them showing no activity?

 

You should do this as a matter of urgency

 

I think it's the way the question was worded pt, it confused me at first. I think it should read, "Has anyone from this forum had dealings with...." rather than been advised to use them from here.


Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

[sIGPIC][/sIGPIC]

17 Port & Maritime Regiment RCT

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How many members had satisfactory outcomes after their dealings with this legal firm?

 

Stephensons employ @300 staff. The majority of there solicitors will be working with integrity & providing a good professional service.

 

However Stephenson's actively promote themselves as a "Consumer" specialist, & must acknowledge if the service provided falls below this standard.If as in this case Stephensons were given the opportunity to resolve this complaint, but chose instead to allow the Solicitor to carry on, & failed to address the clients complaint, Then those clients have the right to "Name & Shame" those certain individuals on a consumer forum.

 

Unhappy clients should not feel intimidated by a law firm. If you have recieved poor service, then it is only right that you make other people aware, to save them any further upset.

 

Under Article 10 of the European Convention on human rights, you have the right to freedom of speech & expression & to voice your complaint.

Use it .

 

Debs

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Stephensons were the main solicitors in fighting Yes Car Credit when they were about.

 

They seem to have made their name from that.


IVA Entry Removed

Nationwide Default Removed

Nationwide Joint Account Default Removed

Natwest Default Removed

Blackhorse Car Finance Court Claim - Won

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Stephensons Named on SRA's Intervention Panel

 

 

North West law firm Stephensons Solicitors LLP has secured a three-year contract from the Solicitors Regulation Authority (SRA) to join their panel of Intervention Agents for the first time.

 

The SRA is the independent regulator of more than 100,000 solicitors in England and Wales. Stephensons has been appointed as an Intervention Agent for both the North West and North Wales and will act for the SRA whenever they move to shut down a solicitor’s practice under its statutory powers.

 

More than 160 firms expressed an interest, with tenders received from 59 law firms across the country. Of the 24 firms appointed, Stephensons is one of nine which have not previously been on the panel.

 

Responding quickly after instructions are received, the Stephensons team will effectively deal with all aspects of securing client papers and funds and will contact the firm’s clients to arrange for them to be represented by other solicitors.

 

Ann Harrison, Chairwoman of Stephensons, said: “I’m delighted with this appointment which is the culmination of a lot of hard work during the tendering process. To be chosen to act as an agent for the SRA across the North West and North Wales is incredibly pleasing, particularly as we are one of nine firms who are new to the panel.

 

“This is an extremely prestigious appointment for Stephensons, lasting three years, and we have been selected because the SRA believe we can do the job to an excellent standard.”

SRA chief executive Antony Townsend said: “We actively encouraged applications from all parts of the legal community and we were very pleased with the number and quality of responses. We have an excellent panel in place to help us with interventions, which are a key means of protecting the public.”

 

Stephensons employs more than 300 staff across a network of regional offices in Manchester, Bolton, Wigan, Leigh and St Helens. The firm provides a diverse range of legal services for all aspects of our clients’ business and personal lives, with specialists practising in the following areas of law: Corporate, Commercial Property, Commercial Litigation, Employment, Debt Recovery, Crime, Clinical Negligence, Consumer, Personal Injury, Family/Care, Probate, Residential Property, Social Welfare and Housing.


If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

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I would like to know more about what is wrong with Stephensons. I approached them regarding our cases and was hoping because they don't charge an upfront fee (very hard to find these days) they would be okay. Also Bradley Say's office said they take a lot of cases from Stephensons.

 

Anyone please can you say in more detail what's wrong with them...I really wanted to find a solicitor's like PT works for, but it doesn't seem possible :eek:

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I think it's the way the question was worded pt, it confused me at first. I think it should read, "Has anyone from this forum had dealings with...." rather than been advised to use them from here.

 

Thanks for the advise, I have changed the original question.

 

D

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Stephensons Named on SRA's Intervention Panel

 

 

North West law firm Stephensons Solicitors LLP has secured a three-year contract from the Solicitors Regulation Authority (SRA) to join their panel of Intervention Agents for the first time.

 

The SRA is the independent regulator of more than 100,000 solicitors in England and Wales. Stephensons has been appointed as an Intervention Agent for both the North West and North Wales and will act for the SRA whenever they move to shut down a solicitor’s practice under its statutory powers.

 

More than 160 firms expressed an interest, with tenders received from 59 law firms across the country. Of the 24 firms appointed, Stephensons is one of nine which have not previously been on the panel.

 

Responding quickly after instructions are received, the Stephensons team will effectively deal with all aspects of securing client papers and funds and will contact the firm’s clients to arrange for them to be represented by other solicitors.

 

Ann Harrison, Chairwoman of Stephensons, said: “I’m delighted with this appointment which is the culmination of a lot of hard work during the tendering process. To be chosen to act as an agent for the SRA across the North West and North Wales is incredibly pleasing, particularly as we are one of nine firms who are new to the panel.

 

“This is an extremely prestigious appointment for Stephensons, lasting three years, and we have been selected because the SRA believe we can do the job to an excellent standard.”

 

SRA chief executive Antony Townsend said: “We actively encouraged applications from all parts of the legal community and we were very pleased with the number and quality of responses. We have an excellent panel in place to help us with interventions, which are a key means of protecting the public.”

 

Stephensons employs more than 300 staff across a network of regional offices in Manchester, Bolton, Wigan, Leigh and St Helens. The firm provides a diverse range of legal services for all aspects of our clients’ business and personal lives, with specialists practising in the following areas of law: Corporate, Commercial Property, Commercial Litigation, Employment, Debt Recovery, Crime, Clinical Negligence, Consumer, Personal Injury, Family/Care, Probate, Residential Property, Social Welfare and Housing.

 

So now......we don't stand a chance. The LCS and the SRA are one and the same. Stephensons are now an Agent for them. They aren't there to look after the consumer ,they are there to justify the actions of the solicitors.

 

D

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Any busy solicitors will receive complaints becaupse complaints being personal to the individual are subjective by nature. Stephensons certainly have a lot of experience in this area but not every case is winnable and sometimes further evidence comes to light after a case is taken on which alters prospects of success


You may receive different advice to your query as people have different experiences and opinions. Please use your own judgement in deciding whose advice to take.

 

If in doubt seek advice from a qualified insured professional. Any advice I have offered you is done so on an informal basis, without prejudice or liability.

 

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Stephensons certainly have a lot of experience in this area but not every case is winnable and sometimes further evidence comes to light after a case is taken on which alters prospects of success

 

The complaint has nothing to do with whether the case was winnable or not. It was to do with the conduct of the solicitor once he took on the case & got the money.

He convinced us he understood the case, HE phoned us. Once we paid the initial payment £1000, we never got to speak to him again. 15 phonecalls, & not 1 reply. Then a bill for £1300.....no explanation. No case .Game over.

Debs

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seems to me that this is a professional conduct issue:)

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