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Can Ikea do this?


john
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I posted this on the credit agencies section but thought it might be better here. Hopefully the irrelevant one will be deleted.

 

My sister has been in hospital and I have been trying to help her pay her bills. She has an Ikea card and her June payment was around five pounds. It was due on june 26th but I didn't manage to pay it for her until june 30th but I paid 25 pounds. She has come home and has had a default notice dated after the 25 pounds was paid, although the higher payment is clearly recorded on her statement. I have telephoned and they have agreed to cancel the charge under the circumstances, but say they can do nothing about the default notice. It is disgusting that they can wreck her excellent credit file for such a small amount, and when the payment has been made within 4 days of it being due. Can they legally do this? I am furious.

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Is it a default notice or does it say she will be defaulted if the amount is not paid? I could be wrong but I thought they were obliged in law to tell you they were going to default - if I'm right your sister will have nothing to worry about as you have paid the bill.

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