Advice Needed Please

[Dylan12345]

Hi all please could you advise me on a matter.

 

I recently started a gym memembership last year december 08 I have paid up to date the fee of £30.00 per month.

 

But in the last month I have missed 1 payment due to the finance company " BELMONT " making an error on my direct debt.

 

They had set it up as bi weekly on my account. So low and behold I have been charged by the bank aswell. I explained the sitution to them and they never got back to me with regards to setting up a new DD

 

To cut a long story short in 1 month they have sent me 4 letters which is costing me £30.00 for the prevalige of them sending.

 

I have not been told I owe them £120.00 which they then sent to RCS debt collectors who now have sent me a letter stating that i pay £284.50

 

Please advise should i call RCS and explain the situation or call belmont

 

Kind Regards

[diamondgirl]

Hi and welcome

 

I personally would write to the DCA and tell them that Belmont made the mistake and for them to sort it out with them.

 

I would write to Belmont and outline your previous discussion with them on the matter and tell them it's their mistake not yours and that you want this written off.

 

I would also write to the Gym as it all starts with them and give them one months notice and find a better one to go to.

 

Thats just my personal opinion there will be others along soon who will have their opinion on this.

 

NEVER TELEPHONE A DCA tell them in any letter no matter who it's to that you want all communication in writing only.

 

DG

[Dylan12345]

Thanks Diamond girl