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    • Is that your name on the Lloyd's Pharmacy label? If it is, I suggest you use a program like Paint to obscure it.   You should be able to upload a file with multiple pdf files if you read our guide - click on the word upload.   HB
    • Ok so the charging order or restriction remains in force, no time limit.   I'm back now to finding a CS who understands that the restriction merely requires them to notify the council AFTER the house has been sold [as per post no. 17] and can explain that to the buyer's solicitor so the buyers are reassured and proceed with the sale. I can then pursue the case with the council when they receive notification of the sale as no doubt that will fire up the case again after being dormant for so long.   If anyone can recommend a CS they've used before in similar circumstances or one they know has experience of this I'd be grateful. Thanks
    • Well it seems slamdunk to me. Not only that but they refer specifically to the original order and that they ask you to sign and "amended order". The only other explanation is maybe they have received it from you. Could that be a possibility? I think I would initially drop them an informal line – by email and by letter saying that despite the amended order which you agree to on XXX date, you now see that the money which has been paid out you has had the full £850 deducted. With a please explain why this has happened and why the terms of the amended order you understood had been agreed had not been. Suggest that you send that after them immediately and will see what comes back. Maybe it is simply some misunderstanding and there is no point jumping the gun and started to issue threats if there is some innocent explanation. It certainly sounds a bit strange  
    • Hi i have attachd photos and the letter also there are 18 questions   1.Do you uderstand the caution? "you do not have to say(or write), anything, but it may harm your defence if you do not mention, when questioned, something which you later rely on in court, anyrthing you do say may be given in evidence.   2. please sate your full name and address   what is your occupation and how long have you held this position.   what is the name of your employer the company you own?   3. please give your full account of how waste that contained correspondence addressed to you was found to be fly tipped material depositiied it then shows a map.   4. did you produce the controlled waste, shown in KM2 - KM6 below, deposited on the named road.   KM2 I have never seen before in my life KM3 is not a clear picture i cannot say i recognise or dont recognise these objects.   5. if not, do you no who produced the waste shown in photographs KM2 - KM6 depositied ---- if so please state there name and address.     6. did you deposit the waste, shown in photographs.   7. if the awnser is yes to question 6, please state why and the date you depositied the waste.   8.if the awnser was yes to question 6, did you ask permission to deposit the waste there? if so please give details of person or company.   9. if you did not depsoit the waste shown in photographs KM2 - KM6, depositied (name of road) do you know who did? please state name, address.   10. have you organised or paid to have any waste removed?   11. if the awnser to question 10 is yes, do you recognise any of this waste in photographs KM2 - KM6 pkease state photograph numbers.   12. if you asked or employed a third party to remove or organise and manage removal of waste, please state details name address etc. as well as a written agreement.   13. if you trannsgerred waste to a third party please state on what date, how i found the individuals and when i contacted them.   14. if you did employ or ask someone to remove the waste produced by you, did you check to see if they were a licensed waste carrier with the enviroment agency.   15. if you transferred waste to a third party describe the vechile used to transport the waste away.   16 uf you transferred waste to a third party please describe the persons involved.   17. did you do everything you now believe to be reasonable actions in the circumstances to make sure that any waste produced by you was transferred to a authorised person or registered waste carrier? please list actions taken, what else could you have done to check?   18. is there anything else you wish to add.     I have trid to upload files direct to this website but it said error 200   https://docdro.id/gnI3oBJ   https://docdro.id/BsMEPgn   https://docdro.id/i70Eu9U   https://docdro.id/gOhhUVe   Sorry i pressed something my keyboard and it sent
    • Thank you for that. I can't see any photos though, maybe you're working on that.   HB
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Hi there,

After having our door knocked at tea time a month or so ago by a gentleman from Eon with a 'cheaper' deal for our electricity pre-payment meter we decided to switch.

Big mistake!

Not only does the meter now EAT credit when it was very steady before the switch, we are now moving house in a month and E-on are being very uncooperative!


I today called Eon to ask them to remove the meter and have the electricity back to normal for the next occupants (house is rented).

There wasn't a meter here when we moved in so I don't think the landlord would be happy to find a meter when he takes back ownership of the house.

We have been here for 6 years.

I'm not sure how the land lies when it comes to changing suppliers in rented accomodation but didn't think it'd be a problem at the time.


However Eon are saying we will have to pay a whopping £50 to get the meter taken out and would then have to be credit checked and set up a direct debit for the electricity to go back to normal.

Hello!!!!!!!!!??????? We are moving??????

I told them we can't afford to pay the £50, and they said all we can do is leave the meter in and the landlord will have to get it taken out if he wants to.

Now I'm worried we will get into trouble for this.

What if the landlord doesn't want a meter?

Could this be a way for him to claim some of our deposit for inconvenience?


Also they are saying we have to be a customer for 12 months before we can switch- but we won't be here.

Will this apply to the landlord/ new tenants?


I don't think this is very fair and the gentleman who sold us the 'switch' did not tell us we would have to pay £50 to have the meter removed if we left.


I suppose it all goes back to 'cold calling'- it should be banned.

People shouldn't be harrassed in their homes by salesmen after a long day at work. All their 'cheaper deals' are usually a con anyway!


Any advice would be appreciated.

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Unfortunately the £50 charge would apply if the landlord wanted to have the meter removed and would then depend on a credit search after the meter had remained in the property for a minimum of 12 months, although if the landlord has a good payment record with Eon then they may waiver the 12 months. Can I just ask why you had the prepay meter installed? did you know you would be moving? Was you already on a prepay meter with your old supplier? Was the meter a key or token meter? Your landlord really has no say in the meter as he doesnt own it so he shouldnt withold a deposit or dictate who your supplier should be and if there is nothing in your contract then he doesnt have a leg to stand on.

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Thanks for the reply.

We had a meter with Npower before and had it quite a while.

Then as I say, a chap from Eon came round one night and we switched to them.

We didn't know we would be moving- no, it was quite last minute.

The old meter was paid by cards, this meter is a key.

There is no debt oweing to Eon. We just found paying as we went much easier.

I was just worried the landlord would see this as an inconvenience and try to take money from our deposit.

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Sounds to me then that the old meter you had was never recalibrated whilst with Npower possibly and you were paying an old rate if you are chucking money into the meter now. Unfortunately this was a common problem with the token meters whereas with the key meters, they can be recalibrated via the key. Have you any statements whilst you with Npower? May be worth checking the rate per unit that you were being charged. I probably wouldnt be inclined to call them as they may realise their mistake and send you a bill which they are entitled to do.

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With reghards to changing the prepayment meter back to a credit meter, you have been mis-informed of the process, I think the agent you spoke to may have been confused.


If the property is rented, then EON will only remove a prepayment meter following the customer being in their supply for 12 months, so you fail to meet this criteria.


If you had been a customer for 12 months, the prepayment meter would be removed provided the credit check came back ok (no defaults or ccj's), the £50 fee to cover the cost was paid and a DD set up to cover ongoing consumption.


You are free to change supplier at anytime, 28 days is the minimum with any supplier

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