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    • You're like, super helpful and unhelpful at the same time lol.   What do I search for, I searched form 4, and nothing, I searched claiming compensation and nothing about this.   I can't find the top squares logo.   Can you post a link or tell me what to search.   Sorry if I'm slow.
    • use our custom google search box  click our top squares logo it should appear on that page   dx
    • Apologies, I haven't used a forum for years!!   I defo wish to keep the 2 issues separate, sorry!   My only issue I need help with is the increased compo for marstons - if possible.   I don't know anything about claiming compo etc. (I only recently found out one of the NHS biggest costs are NDA payouts)   I don't know what form 4 is; so far, they've offered £250 and I haven't accepted or denied it.   So yeah, can you forward me to some more info?   Also, usually I'm good at google etc. but I can't find many stories on this stuff, regarding PCN/TFL etc.   Thanks again!
    • ok things are getting clearer...   I've merged 2 of your posts for clarity and removed the swearing, (behave please) I've also taken down the two images you posted should you wish to post things up please use PDF so we can zoom easily and don't forget to redect them read upload carefully.   I think you need to continue to keep the two thing sep. those being increased compo for marstons- if possible ( if you are raising a form 4? complaint through the court - it might be better you don't? - they are very hard to justify and can be costly - so the fact it might not be moving forward could be a good thing, but listen to others here too) and the issue of the PCN wasn't justified - which you need to further expand on please.   the more info you post up the better please but please use multipage PDF files only and carefully redact them    
    • Thanks for trying btw! It's kinda in 2 parts.   1 is that the PCN wasn't justified in the first place and I wasn't aware it had escalated. I received the initial fine from TFL which I challenged and heard nothing back from (for 5 months). Then another letter from a separate PCN which made me email TFL to inquire what was going on but again, heard nothing back.   (BTW I can see how confusing this is so thanks again for trying)   So, I had no idea my car was at the risk of being taken - that's the first part.   No 2. is:   I got a phone call saying my car was on the back of a truck round the corner from mine (they hadn't left any notices or anything, and the car was parked directly outside my house). My friend said they were attaching the straps and securing it to the van (so I think they got it on the back of the van and moved it before securing it).   When I ran round the corner I saw the EA's van. I went upto it and asked what was going on. He was rude and told me to go away. Then after I kept knocking he got out the van and was aggressive and refused to ID himself or tell me why he had my car.   He shouted at me, was rude and unprofessional, he then left with my car. I complained to Marstons and asked for the bodycam footage.   They gave me the footage but it was clearly edited and cut short (because in the beginning of the footage he was the most aggressive).   They then told me he wasn't required to have the camera turned on when he's in the van, only when he's 'actively pursuing a warrant' and I was only allowed the footage I was in. (which is 2 different things) So I asked them to clarify which is true.   Anyway, I reviewed the footage and sent in my complaint (talking about what happened in the footage) They replied and said they watched the footage and disagreed with everything I said.   So I wrote a more in depth response with the CIVEA code to reference + the TFL EA guide etc.    Then they asked for more time, called me and finally apologised and admitted he had acted untoward and was in the wrong.   They then offered me the goodwill payment.   This has taken up weeks of my time, caused me serious trauma and PTSD and even after I complained WITH video evidence, they still initially denied it which means they officially lied, on record, while representing TFL.   I told TFL what was happening they said I had to continue with Marstons etc.   £250 goodwill isn't enough, the car cost £800 to get out, the suspension is messed up and I'd like to claim compensation for everything.   I don't know if that makes me sound like i'm money grabbing or whatever but they shouldn't be allowed to get away with it.   The police had to come before they could call an ambulance cause I was having a panic attack and it was a HORRIBLE experience.    So any help would be great please    I have the whole file from Resolver in a ZIP file but it's a lot of writing and I think you've read enough of my writing to last a life time!   I did a statutory declaration of OOT, got it signed by the court etc. but it was rejected.   I then tried to take them to court but it cost £250 I think which I don't have. You can get it for free if your low income but they wanted bank statements that I couldn't get. They're waiting for me to reply with documents to get a free court date.    did you receive any of the pcn's - was that why you appealed? - Yes, sorry!   unless it's trying secure a greater level of compo from marstons? - Yes, sorry!   For the record I just saw this pop up, read it and now feel much less guilty about my enquiry!
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alumb05

ALumb05 vs HBOS (round 2)

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Hi

 

I am guessing this is a standard letter (attached) but could somebody let me know what i should do next as i'm a little confused as to wether i should continue as i have done in my previous cases. I'm not sure if the recent court decisions have made any difference to the procedures for claiming back charges. Here is the letter i recieved after i had sent my 'Preliminary approach for Repayment' letter.

 

HalifaxResponse1-Page1-edited.jpg

HalifaxResponse1-Page2.jpg

 

Thanks in advance

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standard fare, just make sure you start the reclaim regardless, also if they chase you for any overdraft just throw this letter back at them, works both ways you know


PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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Thanks

 

I'll send the Letter before action...

 

 

[your address]

 

 

 

[their address]

 

 

[date]

 

 

LETTER BEFORE ACTION

 

Dear Sir/Madam,

 

ACCOUNT NUMBER: xxxxxxxxx

 

 

You have failed to respond to my letter of the [XXXXXXX - date of preliminary letter] and its enclosed schedule.

 

I enclose a further copy of that letter and a further copy of a schedule of the money which you owe me.

 

If you do not return my money to me within 14 days [and make the personal data amendments which I require] I shall issue proceedings in the County Court and without any further notice to you.

 

 

 

 

Yours faithfully,

 

 

 

 

 

[name]

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ooops, pasted wrong letter above, i won't be sending that one, just looking for correct template

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I'm having trouble finding the 'Letter Before Action' template. I found the one i pasted above but that is for when they did not reply. They did reply to me though so i need an alternative template. Can somebody please paste a link, thanks.

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PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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I'm not sure why, but i thought i read it on one of the templates for the 'Preliminary approach for repayment' that i should not include my claim for overdraft interest. I'm sure i read i should just include this in the 'Letter before action'. I'm probably wrong though! Is it too late now to include it as i didn't add it to my previous letter? (it's only £35)

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just add it on, chances are they wont have read your first letter anyway


PGH7447

 

 

Getting There Slowly

---------

 

Advice is given freely but is in no way meant to be taken as Gospel:-)

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Hi

 

I have now recieved a letter from them in response to my letter telling them that the next stage is court. I'm guessing it is just a standard letter but i want to confirm that my next course of action should be to file with HMCS Money Claim Online. Here is the letter.....

 

------------------------------------------------------

 

Thankyou for your letter dated 16th July 2009.

 

As Advised in our letter dated 15th June 2009 we have asked the Financial Services Authority (FSA) to suspend the normal timetable for dealing with unarranged overdraft bank fees complaints.

 

Until the banks legal proceedings with the Office of Fair Trading (OFT) are concluded we will not issue or respond to any further communications recieved from you on this matter.

 

You have requested a copy of the terms and conditions which can be obtained from your local branch.

 

We can assure you that your complaint has been registered and will be resolved as quickly as possible once the banks legal proceedings with the OFT are concluded.

 

We will keep you updated approriately about the proceedings with the OFT and you can also check the latest position on our website.

 

Your Sincerely.......

 

-----------------------------------------------

 

Thanks in advance

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Does anyone have any thoughts on the above letter?

 

Thanks

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Hi

 

Pleeeeeeeeease could someone who knows more than me about these procedures have a look at the letter i was sent from HBOS (a couple of posts ago, not the scanned doc) and let me know if i should now continue as normal and file with HMCS Money Claim Online or let me know if i need to hold off because what they say is true.

 

Many thanks

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Hi,

 

Yes, thats a standard reply, file your claim, I think it's better if you file at your local County Court.

 

Regards.

 

Scott.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

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hi, i phoned my local county court and they pointed me back to the HMCS website so i have registered on there and i'm just about to start the claim.

 

Thanks for getting back to me on this.

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Good stuff, let us know how you get on.

 

Regards.

 

Scott.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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Hi

 

I am confused filling in the N1 Form. In my Letter before action (see below) i requested £329 plus £35.20 in overdraft interest. This was the amount of interest as of 13/07/09.

 

----------------------------------

13/07/09

I calculate that you have taken £329 plus £35.20 which you have charged me in overdraft interest for the sum which you have taken. Total £364.20. I am enclosing a copy of the schedule of the charges which I am claiming.

----------------------------------

 

In the template for the N1 Form it asks for a figure for 'Associated overdraft interest charges' and also 'Interest under s.69 County Courts Act 1984'. Which one of these is the £35.20? I presume it is the 'Associated overdraft interest charges' and the 'Interest under s.69 County Courts Act 1984' is for any interest i am entitled to from 13/07/09 to the day i lodge my claim??

 

----------------------------

Charges £xxx.xx

Associated overdraft interest charges £xxx.xx

Restituionary damages, or-

 

Interest under s.69 County Courts Act 1984 £xxx.xx

Court Fee £xx.xx

 

TOTAL £ xx.xx

----------------------------

 

 

Also, what will the court fee be?

 

Any help is much appreciated

 

Thanks

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Which one of these is the £35.20? I presume it is the 'Associated overdraft interest charges'
Yes

 

 

s69 interest = 329 x 0.00022


Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (amended just for Bookie)

 

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Please Donate if you can - help CAG help others

 

I offer help and advice in good faith, based on my knowledge and experience. I am NOT a legal or financial expert. There are many CAG members and site team who are better qualified. Please do not make major decisions based on my advice alone.I do not give advice via P.M's. If anyone can correct my mistakes or improve on my advice, please do.

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WOW 0.07p, it's not even worth it!! :-)

 

Thanks for your help, any ideas where on the web i can find out how much the court costs are?

 

Thanks

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Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (amended just for Bookie)

 

"How do I...?" A Dummies' Guide to this Forum

FAQ

Forum rules

Cag toolbar

 

 

Please Donate if you can - help CAG help others

 

I offer help and advice in good faith, based on my knowledge and experience. I am NOT a legal or financial expert. There are many CAG members and site team who are better qualified. Please do not make major decisions based on my advice alone.I do not give advice via P.M's. If anyone can correct my mistakes or improve on my advice, please do.

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