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    • I'm still pondering/ trying to find docs re the above issue. Moving on - same saga; different issue I'm trying to understand what I can do: The lender/ mortgagee-in-possession has a claim v me for alleged debt. But the debt has only been incurred due to them failing to sell property in >5y. I'm fighting them on this.   I've been trying to get an order for sale for 2y.  I got it legally added into my counterclaim - but that will only be dealt with at trial.  This is really frustrating. The otherside's lawyers made an application to adjourn trial for a few more months - allegedly wanting to try sort some kind of settlement with me and to use the stay to sell.  At the hearing I asked Judge to expedite the order for sale. I pointed out they need a court-imposed deadline or this adjournment is just another time wasting tactic (with interest still accruing) as they have no buyer.  But the judge said he could legally only deal with the order at trial. The otherside don't want to be forced to sell the property.. Disclosure has presented so many emails which prove they want to keep it. I raised some points with the judge including misconduct of the receiver. The judge suggested I may have a separate claim against the receiver?   On this point - earlier paid-for lawyers said my counterclaim should be directed at the lender for interference with the receiver and the lender should be held responsible for the receiver's actions/ inactions.   I don't clearly understand that, but their legal advice was something to do with the role a receiver has acting as an agent for a borrower which makes it hard for a borrower to make a claim against a receiver ???.  However the judge's comment has got me thinking.  He made it clear the current claim is lender v me - it's not receiver v me.  Yet it is the receiver who is appointed to sell the property. (The receiver is mentioned/ involved in my counterclaim only from the lender collusion/ interference perspective).  So would I be able to make a separate application for an order for sale against the receiver?  Disclosure shows receiver has constantly rejected offers. He gave a contract to one buyer 4y ago. But colluded with the lender's lawyer to withdraw the contract after 2w to instead give it to the ceo of the lender (his own ltd co) (using same lawyer).  Emails show it was their joint strategy for lender/ ceo to keep the property.  The receiver didn't put the ceo under any pressure to exchange quickly.  After 1 month they all colluded again to follow a very destructive path - to gut the property.  My account was apparently switched into a "different fund" to "enable them to do works" (probably something to do with the ceo as he switched his ltd co accountant to in-house).   Interestingly the receiver told lender not to incur significant works costs and to hold interest.  The costs were huge (added to my account) and interest was not held.   The receiver rejected a good offer put forward by me 1.5y ago.  And he rejected a high offer 1y ago - to the dismay of the agent.  Would reasons like this be good enough to make a separate application to the court against the receiver for an order for sale ??  Or due to the main proceedings and/or the weird relationship a borrower has with a receiver I cannot ?
    • so a new powerless B2B debt DCA set up less than a month ago with a 99% success rate... operating on a NWNF basis , but charging £30 to set up your use of them. that's gonna last 5mins.... = SPAMMERS AND SCAMMERS. a DCA is NOT a BAILIFF and have  ZERO legal powers on ANY debt - no matter WHAT its type. dx      
    • Migrants are caught in China's manufacturing battles with the West, as Beijing tries to save its economy.View the full article
    • You could send an SAR to DCbl on the pretext that you are going for a breach of your GDPR . They should then send the purported letter of discontinuance which may show why it ended up in Gloucester and see if you can get your  costs back on the day. It obviously won't be much but  at least perhaps a small recompense for your wasted day. Not exactly wasted since you had a great win  albeit much sweeter if you had beat them in Court. But a win is a win so well done. We will miss you as it has been almost two years since you first started out on this mission. { I would n't be surprised if the wrong Court was down to DCBL}. I see you said "till the next time" but I am guessing you will be avoiding private patrolled car parks for a while.🙂
    • It is extremely disappointing that you haven't told us anything about the result of the hearing. You came here at the very last minute and the regulars - all unpaid volunteers - sweated blood trying to get an acceptable Witness Statement prepared in an extremely short time. The least you could have done is tell us how the hearing went, information invaluable for future users. Evidently not.
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Credit Resolution Services (again)


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Hi, I have been reading the other threads regarding CRS Credit resolution Services and the extortionate charges they charge.

 

My partner has been paying CRS £20 since Oct 2007 a total of £420

This was for a cancelled Gym membership from ROKO Health Club.

 

I have been reading the original letter from the gym which states that the remainder of the membership year is due a Total of £392 Plus charges to our Agency.

The first letter from CRS is for an outstanding balance of £586.20

(£194.20) has appeared from nowhere??

The second letter after a telephone call states "We are prepared to accept repayment by Direct Debit. A total charge of £97:50 has been added for this payment method, This includes a £10:00 settling up fee and £87:50 handling fee(£2:50 per instalment) your new balance is therfore £683:70

 

£683:70(amount CRS say is owing) - £392:00(Original amount of debt) = £291.70 in collection charges

 

I personally would have stopped paying this amount when i paid back the original £392, but my partner is nervous to do this in case they add more charges.

 

My question is should she stop paying this now and advise CRS the original debt is cleared, and are the extra charges legal and enforceable by a court, I personally dont think so but someone more in the know may know different????

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Hi, I have been reading the other threads regarding CRS Credit resolution Services and the extortionate charges they charge.

 

My partner has been paying CRS £20 since Oct 2007 a total of £420

This was for a cancelled Gym membership from ROKO Health Club.

 

I have been reading the original letter from the gym which states that the remainder of the membership year is due a Total of £392 Plus charges to our Agency. What agency?

The first letter from CRS is for an outstanding balance of £586.20

(£194.20) has appeared from nowhere?? Sounds like they have added some unlwaful charges send em a sar for a breakdown

The second letter after a telephone call states "We are prepared to accept repayment by Direct Debit. A total charge of £97:50 has been added for this payment method, This includes a £10:00 settling up fee and £87:50 handling fee(£2:50 per instalment) your new balance is therfore £683:70 They are taking the proverbial

 

£683:70(amount CRS say is owing) - £392:00(Original amount of debt) = £291.70 in collection charges

 

I personally would have stopped paying this amount when i paid back the original £392, but my partner is nervous to do this in case they add more charges. I would stop now they have NO right to add these charges

 

My question is should she stop paying this now and advise CRS the original debt is cleared, and are the extra charges legal and enforceable by a court, I personally dont think so but someone more in the know may know different????

 

STOP paying them cancel the DD and tell them you want a breakdown of all harges and that you will be looking to recoup these

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STOP paying them cancel the DD and tell them you want a breakdown of all charges and that you will be looking to recoup these

 

Ok Thank You, is there anything I need to quote or just a basic letter saying I want a breakdown of all charges on the account.

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Ah the infamous gym membership saga!

Funny enough I was with Roko, and left during my 12 month contract due to a house move, they tried to tell me to pass my contract to a friend or family member, or I would have to pay them £150 for breaking the contract:eek:

 

Sent them an imaginatively worded letter thanking them for their kind offer to pass it to a friend or family member, but as my friends all live in a democratic society, and family live more than 600 miles away no-one was willing to accept!

 

And that was pretty much the last I heard from them, so CRS pick up the gym debts eh:D

 

Subject Access Request

 

And make sure you claim 'All' of their charges back;)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Ah the infamous gym membership saga!

Funny enough I was with Roko, and left during my 12 month contract due to a house move, they tried to tell me to pass my contract to a friend or family member, or I would have to pay them £150 for breaking the contract:eek:

 

Sent them an imaginatively worded letter thanking them for their kind offer to pass it to a friend or family member, but as my friends all live in a democratic society, and family live more than 600 miles away no-one was willing to accept!

 

And that was pretty much the last I heard from them, so CRS pick up the gym debts eh:D

 

Subject Access Request

 

And make sure you claim 'All' of their charges back;)

 

Will send Subject Access Request Recorded delivery tomorrow,

I have told my partner to cancel DD to CRS, dont think there will be much in charges to claim back but original Debt should now be settled with what has been paid so far.

 

Roko were pretty fair to be honest, as my partner signed up to 12 month membership, but then moved too far awy from Gym and stopped paying them, but ROKO did state that they would charge for full 12 months.

 

But think CRS are being dam right cheeky asking for nearly £300:eek: in charges on top to settle debt :evil:

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Will send Subject Access Request Recorded delivery tomorrow,

I have told my partner to cancel DD to CRS, dont think there will be much in charges to claim back but original Debt should now be settled with what has been paid so far.

Roko were pretty fair to be honest, as my partner signed up to 12 month membership, but then moved too far awy from Gym and stopped paying them, but ROKO did state that they would charge for full 12 months.

But think CRS are being dam right cheeky asking for nearly £300:eek: in charges on top to settle debt :evil:

 

Granted, I was in pretty much the same situation, signed up for twelve months then movedtoo far away, so cancelled about 8 months into the contract, just haven't been chased by them?

 

If you look at the OFT debt collection Guidelines it states on their what is and isn't acceptable charges.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Granted, I was in pretty much the same situation, signed up for twelve months then movedtoo far away, so cancelled about 8 months into the contract, just haven't been chased by them?

 

If you look at the OFT debt collection Guidelines it states on their what is and isn't acceptable charges.

 

After Reading the guide lines, I can see that they haven't followed a lot of them, as highlighted below in RED:-

 

FROM OFT WEBSITE

"Charging for debt collection

2.9 Charges should not be levied unfairly.

2.10 Examples of unfair practices are as follows:

a. claiming collection costs from a debtor in the absence of express

contractual or other legal provision

b. misleading debtors into believing they are legally liable to pay

collection charges when this is not the case, for example, when there

is no contractual provision

c. not giving an indication in credit agreements of the amount of any

charges payable on default

d. applying unreasonable charges, for example, charges not based on actual

and necessary costs

e. applying charges which are disproportionate to the main debt."

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Report them to the OFT and Consumer Direct cos that is just excessive.

 

The Office of Fair Trading: Contact us

 

Consumer Direct

 

Consumer Direct - Your rights under a credit agreement

 

The top two links will take you to their complaints procedures, the consumer direct link, will when you complaint to them be automatically sent to your local Trading Standards, aswell as the companies local TS that you are complaining about, so it save you a little extra leg work:D

 

The last link is really just for information and for you to have a read and gain a bit more knowledge;)

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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  • 1 month later...

To update on this, had a letter back from CRS which I have attached to this post, basically saying that the agreement is a membership agreement and doesnt fall under the CCA 1974.

They have returned the £10 P.O.

 

They have however included a fairly poor photocopy of the Membership Agreement and still state the balance owing is £248.70

 

Any ideas on where to go from here?

img002.jpg

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I thought you sent a Subject Access Request under the Data Protection act. Perhaps you just need to remind them of this...

 

Yes that is correct and the only thing they have sent back is the letter above and a copy of the original gym membership form.

 

Where do I go from here?????

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I thought you sent a Subject Access Request under the Data Protection act. Perhaps you just need to remind them of this...

As the 40 days has passed then does this mean they have failed to comply with a Subeject Access Request & what action should I take now???

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  • 2 weeks later...

Received another letter today from CRS saying unless we contact them by 7th Sept to settle or make payment they will start court action.

They also included a Draft of County Court Summons(Not stamped by court) a copy of which I have attached to this post.

 

The court summons did Break down the costs and charges, which are as follows

 

Membership amount £588.00

Admin Fees £40.00

Debt Rec Charges £144.20

Tracing Fee £30.00

Instalments Rec -£553.50

 

total owed £248.70

 

They returned the £10 PO from a SAR and failed to comply with it previous to this, saying it didnt come under the CCA 1974, even though the SAR was under the Data Protection Act.

 

What should be my next course of action with them???

img008.jpg

img009.jpg

img007.jpg

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After Reading the guide lines, I can see that they haven't followed a lot of them, as highlighted below in RED:-

 

FROM OFT WEBSITE

"Charging for debt collection

2.9 Charges should not be levied unfairly.

2.10 Examples of unfair practices are as follows:

a. claiming collection costs from a debtor in the absence of express

contractual or other legal provision

b. misleading debtors into believing they are legally liable to pay

collection charges when this is not the case, for example, when there

is no contractual provision

c. not giving an indication in credit agreements of the amount of any

charges payable on default

d. applying unreasonable charges, for example, charges not based on actual

and necessary costs

e. applying charges which are disproportionate to the main debt."

personally I would send them the above and tell them you will be suiing them in court..send em the court papers to show you mean business!...

well they did!

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  • 1 year later...
Received another letter today from CRS saying unless we contact them by 7th Sept to settle or make payment they will start court action.

They also included a Draft of County Court Summons(Not stamped by court) a copy of which I have attached to this post.

 

The court summons did Break down the costs and charges, which are as follows

 

Membership amount £588.00

Admin Fees £40.00

Debt Rec Charges £144.20

Tracing Fee £30.00

Instalments Rec -£553.50

 

total owed £248.70

 

They returned the £10 PO from a SAR and failed to comply with it previous to this, saying it didnt come under the CCA 1974, even though the SAR was under the Data Protection Act.

 

What should be my next course of action with them???

 

Hi,What's the latest on your case please?Thanks, Alex

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Hi,What's the latest on your case please?Thanks, Alex

 

I sent a letter back to them with a cheque for £20 as Full and final settlement, this would have covered everything owed to ROKO but no payments to CRS.

I stated in the letter that by cashing the cheque they were accepting the offer of Final Payment, the cheque was cashed 2 weeks later, and have not heard from them since.

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You MUST send their threatening letter to the OFT, it breaks a lot of guidelines and the use of a 'draft' court form is a disgrace, get the complaint into Trading Standards via Consumerdirect too.

 

They really are being very 'inventive' over the charges, they are NOT allowed to do collection charges, file referral fees, direct debit set up fee, direct debit charges etc etc etc.

 

Why not write back and ask them for a full breakdown of all monies paid and see what they have charged, state that this is the missing part of the SAR request.

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