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    • Hi i have attachd photos and the letter also there are 18 questions   1.Do you uderstand the caution? "you do not have to say(or write), anything, but it may harm your defence if you do not mention, when questioned, something which you later rely on in court, anyrthing you do say may be given in evidence.   2. please sate your full name and address   what is your occupation and how long have you held this position.   what is the name of your employer the company you own?   3. please give your full account of how waste that contained correspondence addressed to you was found to be fly tipped material depositiied it then shows a map.   4. did you produce the controlled waste, shown in KM2 - KM6 below, deposited on the named road.   KM2 I have never seen before in my life KM3 is not a clear picture i cannot say i recognise or dont recognise these objects.   5. if not, do you no who produced the waste shown in photographs KM2 - KM6 depositied ---- if so please state there name and address.     6. did you deposit the waste, shown in photographs.   7. if the awnser is yes to question 6, please state why and the date you depositied the waste.   8.if the awnser was yes to question 6, did you ask permission to deposit the waste there? if so please give details of person or company.   9. if you did not depsoit the waste shown in photographs KM2 - KM6, depositied (name of road) do you know who did? please state name, address.   10. have you organised or paid to have any waste removed?   11. if the awnser to question 10 is yes, do you recognise any of this waste in photographs KM2 - KM6 pkease state photograph numbers.   12. if you asked or employed a third party to remove or organise and manage removal of waste, please state details name address etc. as well as a written agreement.   13. if you trannsgerred waste to a third party please state on what date, how i found the individuals and when i contacted them.   14. if you did employ or ask someone to remove the waste produced by you, did you check to see if they were a licensed waste carrier with the enviroment agency.   15. if you transferred waste to a third party describe the vechile used to transport the waste away.   16 uf you transferred waste to a third party please describe the persons involved.   17. did you do everything you now believe to be reasonable actions in the circumstances to make sure that any waste produced by you was transferred to a authorised person or registered waste carrier? please list actions taken, what else could you have done to check?   18. is there anything else you wish to add.     I have trid to upload files direct to this website but it said error 200   https://docdro.id/gnI3oBJ   https://docdro.id/BsMEPgn   https://docdro.id/i70Eu9U   https://docdro.id/gOhhUVe   Sorry i pressed something my keyboard and it sent
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Hello, this may have been covered already and apologies if it has.

 

We have a t mobile dongle /mobile internet USB device. (£15pcm)

 

We are over a year into a 2 year contract. We pay it monthly but my Mother in law uses it (she is in Maidstone,we are in east London).

 

The network is appalling (and its not coz she's in Maidstone,the signal is available there ,in theory). She has continually tried to log on and its fifty fifty as to whether she will be successful or not.Its been getting progressivley worse over the last year. It didn't work at all in May and she used it maybe 3 times in June.She even went to the t mobile shop in Maidstone and they agreed that the network was down 'temporarily' and that even THEY couldn't log on.

 

I am preparing to write them a damning letter but am not sure where to start.We wish to be released from the contract but know we have no chance.My mother in law has made numerous calls to them and one of the representatives even said that we wouldn't be refunded for May and June (when there was no coverage) !!!

 

Where to begin...? what to ask for...? its never been great and in past complaints they have fobbed us off. Its recently been sent back for repair but they have simply replaced the sim and not sent back the connecting lead.We therefore can't even test the thing out as they have sent it back missing a vital component.

 

She has given up on it and signed up for normal BT wireless broadband . If the dongle had been decent then she would not have taken this step.My husband and I are now in possession of a dongle/service that we have no use for . My mother in law would rather spend £15 pcm than continue 'using' something we have provided to her for free lol. Thats an indication of how bad it is.

 

Any advice welcome

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I would remind them that there is a contract between you, I pay a fee and you provide a service. I have kept my side of the contract but you have failed to keep yours. Due to your failure to keep to the contract, I am terminating as from xxx.

 

Then stop the DD.

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hi, thanks for that, I think I will do that. Someone else said in another thread that the lack of service was to be expected (as its wireless etc) but I think its gone too far now. Its extremely frustrating .

Thanks for taking the time to advise,

Jo

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Has she gone over the "fair usage policy" at all? They cap your speeds if you do. The hard truth is coverage is never guaranteed in the contract, so you may have a fight on your hands...


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Hello, this may have been covered already and apologies if it has.

 

We have a t mobile dongle /mobile internet USB device. (£15pcm)

 

We are over a year into a 2 year contract. We pay it monthly but my Mother in law uses it (she is in Maidstone,we are in east London).

 

The network is appalling (and its not coz she's in Maidstone,the signal is available there ,in theory). She has continually tried to log on and its fifty fifty as to whether she will be successful or not.Its been getting progressivley worse over the last year. It didn't work at all in May and she used it maybe 3 times in June.She even went to the t mobile shop in Maidstone and they agreed that the network was down 'temporarily' and that even THEY couldn't log on.

 

I am preparing to write them a damning letter but am not sure where to start.We wish to be released from the contract but know we have no chance.My mother in law has made numerous calls to them and one of the representatives even said that we wouldn't be refunded for May and June (when there was no coverage) !!!

 

Where to begin...? what to ask for...? its never been great and in past complaints they have fobbed us off. Its recently been sent back for repair but they have simply replaced the sim and not sent back the connecting lead.We therefore can't even test the thing out as they have sent it back missing a vital component.

 

She has given up on it and signed up for normal BT wireless broadband . If the dongle had been decent then she would not have taken this step.My husband and I are now in possession of a dongle/service that we have no use for . My mother in law would rather spend £15 pcm than continue 'using' something we have provided to her for free lol. Thats an indication of how bad it is.

 

Any advice welcome

I saw this thread and its the same as what my encounter with T-Mobile has been also.

For the last month there has been some network fault and cant use my computer,so on complaining and advice T-Mobile confirmed there is a problem and I did what they told me to do that would help going back and forward for a month with them on the phone.

When they admited the fault and knocked money off the bill,so telling me everything would soon be repaired,and to hold on.It got worse so on phoning them again I was told I had gone over the fair use policy also and they were limiting time and the speed of my connection,but there was still a fault in the area being fixed.

The day after on making contact again I really complained and said if I had not been using it how could I have gone over the 3GB limit.They said they would take the cap off,which they say they had placed the day before.

As soon as I tried the computer it was up and running like new,so Its looks to me like there was never a fault or if there was It was not for long to think my computer worked again as if a magic wand was waved at it.T-Mobile must think folk were blind to have pulled the stunts they pull and they are a crafty company,who offer well when you first take the contract out,but a few months llater they know they have you and do what they want.

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