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    • Notice Before Action Dear Sir/madam You have lost the following items. 1)      P2G72688861 2)      P2G73791631 3)      P2G74330511 I understand you eventually accepted liability for these lost items and have agreed to reimburse the postage costs but not the values. You suggest this is due to my failing to take out additional insurance.   I am not prepared to accept your position and shall be issuing a summons on 18th August for £180, should you choose not to reimburse the values allocated to the items you have lost. In particular: Item 1) This parcel was damaged by your courier and rejected by the addressee. It appears rather than return the parcel and contents to me, your courier decided to throw the item away. Thus the item has become lost, and therefore (due to my not paying extra for insurance against loss), you have chosen not to compensate. Do you seriously expect to ‘lose’ an item on purpose by throwing it away, and then claim it has been lost and therefore not covered? Item 2) This parcel was lost and I made a claim. During the period of claim, the parcel was found and began to track. Ultimately being delivered (according to an email to the addressee, at 1.41 am 19 July 2020). Clearly the parcel was not delivered at such a time. You have subsequently suggested delivery was at a different time. Despite these suggestions of proper delivery, you have been unable to prove delivery at all, the addressee has confirmed he has not received the item and you have accepted the item is lost.  I do not accept you can be so careless as to lose an item twice. When I purchased this sending through P2G, I selected Parcelforce 48 as the courier. This service has a compensation value of up to £100 for loss. This is why I selected them. It appears however, you chose not to purchase this service from Parcelforce, but an alternative service purporting to be Parcelforce 48, but excluding the standard compensation.  This is not what I had purchased. I do not accept your claim that I should have paid extra for insurance for you to insure, when I had already purchased a service which carried automatic insurance. Further, the service was supposed to be a 48 hour service. The parcel was not collected within the 48 hour period, let alone delivered within it.  I consider the delays in ensuring delivery within the expected timeframe would have contributed to the loss of this item. I hold you responsible for the loss.   Item 3) This item was also subject to a claim for loss. During your investigations, this item was also found and started to track. Messages advising  "Enquiry resolved", "INT Hold" and "Out for delivery”, suggest the item had eventually been found. I do not accept you can be so careless as to find a lost item and subsequently lose it again, regardless of whether I had purchased additional insured. Indeed, the option to purchase such insurance was not available as the item appears to have been excluded from such insurance.   Yours faithfully
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
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      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
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      I feel terrible. I have to declare this to my employer and NMC.
       
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      Thanks for reading 
      • 16 replies
petsathome

Excel pcn for alleged 16 min overstay (on 3hrs free car park)

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Hi!

 

I had this notice from Excel today for allegedly overstaying for 16 mins in June on a three hours free car park.

 

I cannot find details of their appeals procedure on their website.

 

I have been reading a number of of posts and it seems that writing reasonably to the company is no good, some people advise ignoring the letters, some say to write that the driver should be approached by the company, not the keeper. Some of these posts are quite old, so legally the situation may have changed.

 

I would be grateful for any advice as to what is best to do now, I simply do not have the 60 pounds (going up to 100 if not paid within 14 days), they demand.

 

Thanks!

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Hi there. Feel free to ignore. Nothing in law has changed. Dont bother trying to appeal. This process is worthless and youll get the standard rejection letter template. If you ignore them youll get a few threatograms from thier DCA but they will disappear after 4-5 letters

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DDWales Vs Barclaycard-*Won* http://www.consumeractiongroup.co.uk/forum/barclaycard/174860-ddwales-barclaycard.html

DDWales Vs Natwest-*Won*

http://www.consumeractiongroup.co.uk/forum/natwest-successes/210090-ddwales-natwest.html

 

-Reclaim the Right-

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I cannot find details of their appeals procedure on their website.

There IS NO appeals procedure!

 

I have been reading a number of of posts and it seems that writing reasonably to the company is no good, some people advise ignoring the letters, some say to write that the driver should be approached by the company, not the keeper. Some of these posts are quite old, so legally the situation may have changed.
These monkeys don't understand "reasonable".

There are two possible courses. Totally IGNORE them, or start writing letters, as suggested in the "stickies" at the top of the page.

 

The end result will be the same in each case, but it will come to an end more quickly if you just IGNORE them.

Correspondence will only encourage them to write more and more threatening letters to you because they think that they have you worried.

The only letter that you must respond to is a court summons carrying an official court seal. In the unlikely event of you receiving that (about as much chance as winning the jackpot on the Euromillions), then we will show you how to successfully deal with it.

You will get two or three letters, each getting more threatening... IGNORE.

They will then pass it to the next desk to send you a Debt collection letter..... IGNORE.

It may, then, be passed back to the first desk to send you a "solicitor's" letter..... IGNORE.

 

Eventually they will give up and chase some other, more gullible mug!.

 

REMEMBER... This is NOT a fine, it is an unenforcible invoice that has no legal status whatsoever.

 

The advice that you have seen is still valid....... IGNORE.

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It's a [problem]. Do not pay, do not contact them, ignore their threatening junkmail.

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