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langtonhighway

I've SARd Egg - what should they send?

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Hi all

 

I've sent an SAR to Egg, what should they send me? EVERYthing they have? Will that include a copy of the CCA, and 6 years of statements, and any DN, and details of any telephone calls etc? And details of when exactly they terminated my account, and so on and so on?

 

Because I haven't kept half the stuff, and can't remember what came first - will what they send cover it all?

 

Obviously I now keep it all, including recorded delivery slips!

 

Do they have to send the stuff recorded delivery? They claim they sent a CCA but I never recieved it - should they send that recorded too?

 

So many questions, all about the same thing!

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Hi, langtonhighway.

 

Really depends on what SAR you sent, they should send you everything, but 9 times out of 10 they don't :rolleyes:

 

A lot of them just send out statements, thinking your looking to re-claim charges, I sent a SAR to Northern Rock and it took me about a week to read through it all, they sent me stacks of stuff !!

 

There's a good SAR here.........

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/576-subject-access-request-debt-a-dca

 

If they don't send you what your looking for, you could send them the non-complience letter, see what they come back with.

 

Regards.

 

Scott.


 
 

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