Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Welshman v Barclays **WON**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6186 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

As far as the law is concerned. England and Wales is one country.

Victimnomore

By day, quiet unassuming bank customer - but, by night, .. .. .. .. ..

Barclays Case1

14/03/07 **WON** FULL settlement £3358.39

Barclays Case2

08/09/08 Prelim: please give me my £187.91 back.

Halifax Case1

14/03/07 **WON** Refunded £728 (including £54 costs)

Halifax Case2

08/09/08 Prelim: please give me my £268.24 back.

Link to post
Share on other sites

  • Replies 301
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Hi Lottie - there are a few of us Taffs here and together with the Sais we'll help each other get through this.

 

The spreadsheet to use is the England simple excel here under Bank Accounts. Mind you, that will only open if you have Microsoft Office/Excel installed on your computer. If not, click on this link and in particular take a look at post #12.

 

I havn't had the need to look there but I really hope it helps you somewhat.

 

Don't give up hope, you'll get there.

  • Haha 1

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

Ah. So that's what an AQ looks like!!! I received the N149 form which I've completed and handed in at Court earlier today. No point hanging around. I know someone who works there and they said that they are still allocating December dates for Small Claims.

 

My defence is the same as Druids' with the exception of some extra wording in mine in the first paragraph. Here it is:

 

1. The Particulars of Claim do not provide details or particulars of the account in question and/or the precise charges alleged to have been unlawful, or the date thereof. To the extent it is alleged that the Claimant incurred bank charges on his/her account for unauthorised borrowings (whether unpaid fees for returned cheques, "Paid Re~erral fees" or any other such fees), the Defendant puts the Claimant to strict proof of each charge and the date thereof.

 

2. The Defendant's standard terms and conditions give the Claimant a fair and transparent view of those terms and the charges applicable for unauthorised borrowings (including where the account is overdrawn without an overdraft limit or where the Claimant exceeds his/her authorised overdraft limit).

 

3. If and to the extent it is the Claimant's case that the failure to make necessary payments and I or failure to remain within authorised overdraft limits failure to arrange an authorised overdraft constituted a breach of the terms applying to the account and that the contractual entitlement to debit charges from the Claimant's account constitutes a liquidated damages clause, the same is denied. The charges constitute payments the Claimant agreed to make by reason of the terms a.."1d conditions or hisiher account and Were consideration for the Defendant advancing creditto the Claimant, which the Defendant was under no obligation to advance. The Defendant was entitled to impose such charges and interest when the Claimant incurred the overdraft.

 

4. Accordingly, it is denied that the legal principles relating to liquidated damages clauses and penalty charges are relevant or applicable to the facts set out above. Further or alternatively it is denied that any such charges constitute unlawful penalty charges or are in breach of the Unfair Terms in Consumer Contracts Regulations 1999 (particularly but without limitation to, paragraph l(e) of Schedule 2), or are in breach of the Unfair (Contracts) Terms Act 1977 (or any other provision), or are unreasonable within the meaning of the Supply of Goods and Services Act 1982 (or indeed any other provision). It is further denied that any such charges unduly enrich the Defendant

 

5. Therefore, it is denied that the charges were unlawfully debited from the account.

 

6. If and to the extent the Claimant incurred charges on hislher account, this was caused by the Claimant having gone into overdraft without having agreed with the Defendant an authorised overdraft facility or to increase the overdraft facility and I or hislher failure to make payments to bring the balance of the account back into credit.

 

7. It is averred that the said charges and interest are and remain lawful and enforceable and that the Defendant was entitled to debit the same. Accordingly, the Claimant is not entitled to a declaration by the Court as to the enforceability of the said charges.

 

8. The Defendant denies that it is liable to the Claimant for the sums claimed and interest as pleaded by the Claimant or at all. In the alternative, which is denied, if the said charges amount to sums payable on breach of contract, it is averred that the charges asserted by the Claimant to have been applied to the account prior to O8th September 2000 would not be recoverable for reason of exhaustion of time in bringing contractual claims from the date of accrual, pursuant to the Limitation Act 1980.

 

9. In the alternative, and without prejudice to paragraph 6 above, if (which is denied) the said charges and interest or any part thereof are unlawful or unenforceable as alleged by the Claimant or at all, the Defendant has nonetheless suffered loss and damage as a consequence of the Claimant's breach of contract in allowing the account to go into unauthorised overdraft. Accordingly, in the event that the Defendant is unable to rely on its express entitlement to enforce the charges as set out at paragraphs 2 to 3 above, it will seek to recover to the extent necessary such loss and damage as it actually suffered, which will not necessarily be limited to the value of the said charges, and the Defendant seeks to set off such sums against any liability owed hereunder to the Claimant.

 

Data Protection Act sent 26th May 2006

Not Received - polite reminder 7th August 2006

Statements received 10th August 2006

Preliminary letter sent 11th August 2006

Standard reply received 17th August 2006

LBA sent 25th August 2006

Offer Received and declined 30th August 2006

Filed for Court via MCOL 8/9/2006

Letter received confirming it on 9/9/2006

Claim acknowledged on 26/9/2006

Defence laid on 10/10/2006

AQ received/filled in/deposited in Court 12/10/2006. Barclays have until the 29th to put theirs in.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

Hi Lottie - there are a few of us Taffs here and together with the Sais we'll help each other get through this.

 

The spreadsheet to use is the England simple excel here under Bank Accounts. Mind you, that will only open if you have Microsoft Office/Excel installed on your computer. If not, click on this link and in particular take a look at post #12.

 

I havn't had the need to look there but I really hope it helps you somewhat.

 

Don't give up hope, you'll get there.

 

The spreadsheet will also open in openoffice2 which is loads better than microsoft and it is free!!! visit OpenOffice.org: Home You can with this also save it as a pdf file automatically.

Welcome car finance - Won 19/10/06

Barclays - Offered 48% said no

Next step - moneyclaim

Barclaycard - your next

Link to post
Share on other sites

Yes, it sounds scary. That's it's only purpose.

 

To paraphrase:

 

1.

The charges - tell us how much and when.

 

2. to 8. inclusive

The charges are not unlawful because they're our standard charges so they're not unlawful because they're our standard charges so they're not unlawful because ... .. .. oh anyway yaboo sucks to you they're not unlawful.

 

9. even if they are unlawful we'll charge them anyway, well just call them, er, "liquidated damages". Eh?

 

Or, to paraphrase further. Their answer to our reasoned legal argument that the charges are unlawful is "Oh no they're not".

 

Pantomime anyone?

Victimnomore

By day, quiet unassuming bank customer - but, by night, .. .. .. .. ..

Barclays Case1

14/03/07 **WON** FULL settlement £3358.39

Barclays Case2

08/09/08 Prelim: please give me my £187.91 back.

Halifax Case1

14/03/07 **WON** Refunded £728 (including £54 costs)

Halifax Case2

08/09/08 Prelim: please give me my £268.24 back.

Link to post
Share on other sites

Now it's my turn to ask for guidance and confirmation.

 

I have my bundles ready for numbering. In addition to Bookworms' basic bundle, I have added the schedule of charges, highlighted itemised statements and copies of all correspondence between me and Barclays.

 

In total that comes to 104 pages. Some have indicated that they have 250 pages in their bundles. Does my figure seem a bit low? I have only included the statement sheets with charges on.

 

Apart from the charges in the statements, is there any text within the legal jargon in the bundle that needs highlighting?

 

Finally, you guys who have already deposited your bundles, did you hole punch the sheets and buy specific folders from somewhere like WH Smith and present them that way?

 

If so, I'm buying two. Barclays can have theirs bare.

 

Thanks for any responses.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

Hi Welshman, can only tell you what I did.....

 

I didn't count my pages (indexed them as A, B, C and appendices as AA, BB etc as per Jonni2bad's).

 

I only included statement sheets with charges on as well.

 

I didn't hole punch or file them, I put an index sheet on the front and held them together in a big band. I did, however, staple pages from the 'same' bits of legislation together (so instead of lots of loose sheets, had several stapled documents).

 

I asked about highlighting and based on the advice I received, I only highlighted my own.

 

I also took mine into the local Barclays branch and they posted the bundle through their internal mail and gave me a receipt - saved me quite a 'bundle' on postage I think!!

 

Best of luck!

Link to post
Share on other sites

  • 2 weeks later...

Well, Barclays submitted their AQ yesterday, the very last day.

 

I popped down to the Court and spoke to someone I know very well there. She said that ALL cases are now being transferred to Cardiff - I'm in South West Wales. There's a specialist Judge hearing the Barclays cases in Cardiff and every one with as near an identical case will be dealt with together. She confirmed that, as far as she knew, no other banks' cases were being transferred at present.

 

The dates for cases are now into January 2007 in my particular Court area but with Barclays cases all being transferred, there's a chance of it being slipped into Cardiff before Xmas, but I'm not holding my breath.

 

Data Protection Act sent 26th May 2006

Not Received - polite reminder 7th August 2006

Statements received 10th August 2006

Preliminary letter sent 11th August 2006

Standard reply received 17th August 2006

LBA sent 25th August 2006

Offer Received and declined 30th August 2006

Filed for Court via MCOL 8/9/2006

Letter received confirming it on 9/9/2006

Claim acknowledged on 26/9/2006

Defence laid on 10/10/2006

AQ received/filled in/deposited in Court 12/10/2006.

Barclays submitted their AQ on the 30th October.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

"There's a specialist Judge hearing the Barclays cases in Cardiff and every one with as near an identical case will be dealt with together."

 

Do you think it may go down an Allocation Hearing route like some currently are?

for FAQs & Step By Step

click here

for Templates Library

click here

for Court Bundle

click here

________________

 

WON 121o121 'vs' LloydsTSB

here

WON 121o121 'vs' Halifax C C

here

WON 121o121 'vs' Cahoot CC

here

WON 121o121 'vs' LloydsTSB (again)

here

 

________________

Link to post
Share on other sites

hey welshman hope all is going well with your claim

 

can you help i just received notice of acknowledgement of sertvice has been filed

 

and they say they are going to defend ..

 

where do i go from here? any help much appreicated

 

NARCHUK

BARCLAYS

24/10 NOTICE OF ACKNOWLEDGE OF SEVICE - DEFENDING

09/10 NOTICE OF ISSUE

08/10 MCOLL SENT

23/9 LETTER RECEIVED SAYING NO TO PARTIAL CLAIM AND ITS FULL AND FINAL

19/9 MONEY CLAIM FORM BEING FILLED IN

19/9 LETTER SENT BACK DECLINING OFFER OR ACCEPTING AS PART OFFER

19/9 LETTER RECEIVED WITH OFFER OF £670

6/9 LBA SENT AND SCHEDUAL SENT

25/8 ACKNOWLEDGE LETTER TO COMPLAINT RECEIVED

22/8 PRIMINARY LETTER AND SCHEDUAL SENT

20/8 STATMENTS RECEIVED

20/7 LETTER RECEIVED FROM PETER TOWNSEND ABOUT STATMENTS

12/7 LETTER SENT REQUESTING STATMENTS.

 

ABBEY

£220 ALL RECEIVED

Link to post
Share on other sites

They have 19 days from the date you filed at Court to Acknowledge. Once they do ack' the system adds another 14 days on top in order for them to submit a defence therefore they have 33 days before things are transferred to your local Court.

 

By now, you should have begun to take steps to compile your Court Bundle. Provided you don't have complications over and above the reclamation of the money, you can get that i nformation from here which is the Basic Court Bundle. You need to tailor it to your own circumstances.

 

Hope this helps you

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

You're probably ahead of me. Out of interest, when did you send in your AQ? It will give me a rough indication as to when mine will be transferred.

 

My friend who works at my local court said the Judge is next looking at these cases next Monday.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

OK. thanks for that. I think I was just before you at that particular time but looks like these are done in my local Court on a Monday and, as Barclays didn't post their AQ until then, it's now lagging behind by a week.

 

Have you been asked for anything by the Court since submitting your AQ?

 

Data Protection Act sent 26th May 2006

Not Received - polite reminder 7th August 2006

Statements received 10th August 2006

Preliminary letter sent 11th August 2006

Standard reply received 17th August 2006

LBA sent 25th August 2006

Offer Received and declined 30th August 2006

Filed for Court via MCOL 8/9/2006

Letter received confirming it on 9/9/2006

Claim acknowledged on 26/9/2006

Defence laid on 10/10/2006

AQ received/filled in/deposited in Court 12/10/2006.

Barclays submitted their AQ on the 30th October.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

Whys it over the overdraft limit? Because of unlawful charges?

 

Don't hesitate mate. Plenty of others are claiming in your situation.

 

Good Luck

for FAQs & Step By Step

click here

for Templates Library

click here

for Court Bundle

click here

________________

 

WON 121o121 'vs' LloydsTSB

here

WON 121o121 'vs' Halifax C C

here

WON 121o121 'vs' Cahoot CC

here

WON 121o121 'vs' LloydsTSB (again)

here

 

________________

Link to post
Share on other sites

Cheers Welshman. your right i will file 2mo.:)

 

Hi. You need to create your own thread. Go here , scroll to the bottom and on the left, you'll see the link. It makes it easier for us to monitor and help you then.

 

No problem that you're still in O/D. carry on regardless. (That's a good title for a film don't you think).

To follow my case progress, click here to see where I'm at right now.

 

Welshman

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...