where do i send my letter for getting my charges back?

[lauraM1]

hi

 

i have been given a letter on here called 'prelimary approach for repayment' - this apparently goes to my local county court, is there a special department or just generally to them? i live in buckhurst hill , essex.

 

also someone said i need a form called ex150 which means you should get fee remission cos i am on benefits - where do i get this from please?

 

i have a claim for two different banks, so do i fill out two different letters for each bank?

 

i tried claiming back hardship case but becasue i am not actually in debt, just dont have left over funds, it was declined.

 

thanks

[yourbank]

Prelim goes to the bank you are claiming from.

[yourbank]

EX150 is when you file a claim at court but you need to send the letters first.

[lauraM1]

well yes i have sent these letters to them saying that i was a single parent on benefits and couldnt afford these charges, they asked for proof of my benefits, rent, bills etc, i sent all that then they declined it.

so what is my next step then?

[yourbank]

well yes i have sent these letters to them saying that i was a single parent on benefits and couldnt afford these charges, they asked for proof of my benefits, rent, bills etc, i sent all that then they declined it.

so what is my next step then?

Have I gone through financial hardship with you already(sorry but I know I advised EX150 so just double checking what I have already said)?

[lauraM1]

well i think its been decided that im not hardship case, basically im on benefits soley, have a 2year old on my own, but i dont have any debts as recently was granted a debt relief order, i simply have 0 left over with which to pay these charges, but thats not considered hardship. my outgoings equal my incomings exactly.

but my claim for hardship was rejected

[yourbank]

well i think its been decided that im not hardship case, basically im on benefits soley, have a 2year old on my own, but i dont have any debts as recently was granted a debt relief order, i simply have 0 left over with which to pay these charges, but thats not considered hardship. my outgoings equal my incomings exactly.

but my claim for hardship was rejected

You need an N1 form to start the court process....

[lauraM1]

ok so is that the only form i need? where do i get that from? so i fill it out and send to my local county court? sorry if im asking loads, just dont want to hold it up by sending mistakes, its all new to me so im after like a step by step guide lol.

 

thanks for helping

[citizenB]

All the forms and letters you will require for reclaiming your charges will be in the following link.

 

The Consumer Forums - Bank charges templates (consumer)

 

Just yell if you need any further asssitance.

[lauraM1]

thank you. xx