PAYPAL & Intrum Justitia & GPB Solicitors

[moonshinebabe]

Ive received a letter from IJ stating that I owe them money because my paypal account is in deficit (which is what they done.

 

Heres whats happened:

 

I sold a genuine item, was paid, posted item off special delivery

 

A few days later I withdrew the money thinking everything would be OK:!:

 

The buyer then putS a complaint into PAYPAL swas in full working saying item was faulty (which it wasnt) I disputed it saying item was not faulty, but PAYPAL decided in his favour and refunded him the money from my account putting it into minus XXXX , HOWEVER i did not get the item returned.

 

IJ have passed this onto Geofrey Parker Bourne solicitors, to which said not to reply to them but to phone IJ, which i havent and wont but sent a dispute letter outlining my reasons for not refunding back the money. I have suggested that they prove i received the item first which i havent as they would be able to check for signitures/dates etc

 

Now im worried incase they still award it in buyers favour, first he lied, now hes kept the item AND had a refund, so why should i pay up to paypal when they closed the case before checking id had the item?

 

Any tips or ideas/templates for letters would help to go to these numnuts! by hook or by crook i will fight this! if they issue court proceedings is there a minimum amount they can claim for in court?

[deathbycrayons]

This dispute lies with paypal, you need to take it up with them. Have you contacted paypal disputing the whole thing after they awarded the buyer a refund?

Basically, paypal shouldn't have passed the debt on to IJ. You need to send IJ an ACCOUNT IN DISPUTE letter, as they won't give 2 hoots about what went on between you and the buyer.