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Ninety day guarantee parts and labour-the law?


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Hi

 

My daughters cam belt snapped and of course required a replacement engine, she brought one on line from Specialist Breakers ( Renault parts dealer ) with a ninety day guarantee.

The engine arrived and her chosen garage removed one engine and fitted the replacement only to find the replacement engine was defected, this was a huge disappointment as she expected the seller to have tested the engine before dispatch. So a replacement engine has been sent out but of course the garage is to charge her again for the work, rightly so.

Want i want to know is even though the seller on their web site states that the guarantee is for only parts and not labour how does that stand up in the Sale of Goods act 1979?

Is that a valid fact in this case?

Has anybody been through similar?

 

Many thanks for viewing.

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You have to check the wording of their guarantee! pretty sure it would be lmited to just the replacement of the defective part or engine as a whole, not subsequent fitting/replacement.

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Thanks for the reply,

 

I have done a little more research and found out from consumer direct that if the warranty / guarantee does not finish with the words " this does not affect your legal rights " the warranty / guarantee is a worthless statement.

But i know that fighting an action against this company is going be difficult and long winded with the outcome predictable-ZERO.

 

The big G

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