Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • Nothing to do with your own Bank.     Try to withdraw the money from Parentpay early next week and if no joy contact them.   It may be that the money is showing, but has not fully cleared on their system,
    • Hi all,   Just an update with contractual terms. These terms are from a contract at a similar time to when Tracey started as we think they have changed since.   The contract reads as follows:   Termination of employment  Xxxxxxx (Nursery) will provide written notice of termination of your employment in accordance with statutory requirement (currently 1 week’s notice for each year of continuous service, up to a maximum 12 week’s notice).   Once you have successfully completed your probationary period for the company you are required to give 1 month’s written notice of termination of employment.   Regards   Matt             
    • Thanks for helping with the post;   Still waiting for a reply from the DPD.
    • I thank the Consumer Action Group Members for getting me this far in my case which is still in progress.   Situation: The Court has reversed earlier permission for me to rely on witness summaries.    The question upon which I am seeking help, please,  is - do I need to bother myself as to why the Court has reversed permission to rely on witness summaries?  If so, what line of logic or law can might I follow because clearly, the Court has said one thing and then another a few weeks later, of its own motion, the Court has reversed the earlier decision. I find this development quite extraordinary in the sense that as a result of being granted permission earlier, I served the three Witness Summons which had the Court stamp.   Background Having given me permission to serve 'Witness Summons' which I served on 3 hostile witnesses several weeks ago, the Court has now reversed it's earlier decision, and refused me permission to rely on 'witness summaries' pursuant to paragraph 32.9(2), citing that I have not shown steps taken to obtain witness statements from the 3 hostile witnesses.  I however, made two attempts to talk to the hostile witnesses who have been non responsive and I can evidence this.   I would be immensely grateful for some steer from Forum Members, please.
    • Pubs all seem to be doing a roaring trade around here. It does make me feel uncomfortable but At least they are finally making some money. Our area, the South West never really got hit badly by the pandemic. Wiltshire has regularly seeing zero confirmed cases and deaths. So we will have to see how opening pubs really pans out!     
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 6 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
Dibsthefrenchie

Visit from Rob Way & Co debt collector

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4014 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

This one has been ongoing for a while now, but will try to keep it short!

 

The debt for around 3.5k was originally with Kays and token payments had been made to Robinson Way until July 2007, when I sent a CCA request and stopped payments.

 

The letter they sent in reply stated that I would not have a signed credit agreement, as I am deemed to have agreed to the t&c's when I placed my first order. I have received endless letters threatening court action etc since then.

 

Today, I had a debt collector knock on the door, took me completely by surprise as they had not mentioned this previously, I refused to deal with him, and he threatened that a bailiff would drive by my address to assess the value of my home and any cars on the driveway, nice! I asked when they had obtained a CCJ against me, they haven't, and made it quite clear that I considered his behaviour threatening and he was to leave my property immediately.

 

I have now prepared two letters to send to Robinson Way, the first to stop them calling at my door, and the second letter is the CPR request.

 

Please can anyone advise if there is something else I could or should be doing, and legally how do I stand with this one?

 

Dibs.


Don't know if i'm coming or going!

Share this post


Link to post
Share on other sites

That is a clear breach of the OFT Guidelines and the Consumer Protection from Unfair Trading Regulations (CPUTR's)!!!

 

Report them to:

Consumer Direct;

Trading Standards &

The OFT

 

 

AC

Share this post


Link to post
Share on other sites

Hi Angry Cat, thanks for your response. I have reported them and others several times and get absolutely nowhere, it's really frustrating that the guidelines are not upheld, but still intend to contact TS again.

Dibs.


Don't know if i'm coming or going!

Share this post


Link to post
Share on other sites

my god

 

you had a commission hungry debt collector at your door

 

does not happen that much, no money in it

 

you should feel honoured

 

times must be hard for the dca:grin:

Share this post


Link to post
Share on other sites

The Consumer Protection from Unfair Trading Regulations 2008

These new consumer protection rules came into force in May 2008. They are designed to stop traders acting unfairly including the use of what the rules call ‘aggressive commercial practices’. These rules may help you tackle harassment by your creditors because the OFT and trading standards now have the power to take enforcement action against creditors. This can lead to fines or even imprisonment if the creditor is found guilty of an offence.

 

The OFT has issued guidance on how they will take action under the rules. This includes examples such as:

 

•a debt collector pressurising you to repay a debt by contacting you at unreasonable times such as late at night or at unreasonable locations such as your workplace;

•a debt collector threatening you with action, such as use of bailiffs, to recover money for unenforceable debts.

If you think you may have a complaint about your creditor under these rules, contact Consumer Direct."

 

Trading Standards will have to do something about Robinson Way threatening you with the use of Bailiffs!

The CPUTR's have now been incorporated into UK Law.

 

Report Them!

 

AC

Share this post


Link to post
Share on other sites

08454 040506

Share this post


Link to post
Share on other sites

you could try this one- leaves very little room for them not to understand

 

Re Your Ref AccountXXXXXXXXXXXXx

 

I am anxious to resolve matters with regard to the above matter. You are not assisting in this respect by harassing me and causing unnecessary stress. .

 

Please stop making telephone calls to me. This includes my home and work landlines and/or my home or work mobile telephone numbers . It is very distressing , harassing and annoying to continually have to get up and monitor the telephone and filter out unwanted calls..

 

I Will not under any circumstances discuss this matter verbally over the telephone or in person.

 

Cognisant of the ever increasing threat of identity fraud and theft of personal financial information and data, it has been our family policy , for quite some time now, in dealing with all our bank , service and other financial providers that we never give personal security information or a part thereof to inbound telephone callers , nor do we discuss financial matters verbally.

 

The above policies also apply to personal uninvited callers to our home and for this reason I would also ask you to note that I would never agree at any time for you, your agents or representatives to call personally at my home nor would I ever discuss this matter with an uninvited personal caller, therefore please do not ask to make any such appointment. or use “threats” of personal calls to my home..

 

In light of the above it therefore follows , given that any further calls by telephone or personal uninvited call from you, your agents or representatives would never “get past” confirmation of identity nor would any “security “ information be disclosed , any further attempts by you to contact me in this way can only be seen (by a right thinking person) as an attempt to continue to cause further harassment and distress.

 

It may be the case that you were unaware of the reasons why I will not accept telephone calls and/or personal callers, however now that you are fully aware of the reasons , if you continue to ignore my request it will be at risk of formal complaints and possible legal proceedings and claims for damages.

 

 

 

 

- 2 -

 

 

It is also our family policy, in respect of dealings with bank , service providers and other financial providers to insist that ALL communications are in writing in order to avoid any dispute as to what may or may not have been said or done and to provide an audit trail of events. This can only be to our mutual benefit.

 

Whilst I appreciate that this is a very formal way of contact it does in fact allow the matter to be dealt with in a more efficient and businesslike manner..

 

I undertake to respond to written communication (excluding letters asking me to call you on the telephone or to make appointments or “threaten” personal calls to my home) normally within 7 days and certainly no longer than 14 days of receipt.

 

As a consequence of the foregoing you may therefore assume that any written communication from you which is not responded to by me within 14 days is likely to have not reached me and you may wish to re send the document- particularly if it is considered to be an important one.

 

May I also remind you that as holders of a licence to operate under the Consumer Credit Act it is your responsibility to be aware of and act within the rules of the CCA and OFT rules and guidelines and it is not for me to have to quote the legislation to you

 

 

I trust I have made my position clear and that we can now try to resolve this matter more amicably and efficiently .

 

 

Yours sincerely

Share this post


Link to post
Share on other sites

Thank you, that is an excellent letter and certainly leaves no room for any misunderstanding. It will be on it's way this morning!

Dibs.


Don't know if i'm coming or going!

Share this post


Link to post
Share on other sites
Thank you, that is an excellent letter and certainly leaves no room for any misunderstanding. It will be on it's way this morning!

Dibs.

 

As a consequence of the foregoing you may therefore assume that any written communication from you which is not responded to by me within 14 days is likely to have not reached me and you may wish to re send the document- particularly if it is considered to be an important one.

 

 

and this bit will fillet their donkey nicely in court if they come the old "we sent a letter and didn't get a reply from the defendant" cobblers

Share this post


Link to post
Share on other sites

Wow! A doorstep debt collector they are very rare, what did they look like? Did you get their picture, good idea to either have a cctv or hold a digital camera with video recording capability when they arrive they will soon leave you alone as they don't like to be filmed or recorded.

Share this post


Link to post
Share on other sites

This one at least appeared to be educated, but it was clear that he was given very little info from Rob Way.

I have had a debt collector call round from Scotcall, he was wearing a really old, scruffy track suit, honestly thought he was beggar, well I suppose he was really, he tried to tell me that I would be taken to court for not giving him my husbands mobile number, he was a typical bully, told me he was a bailiff until I asked to see his licence, I suggested that he left the property before I called the police.


Don't know if i'm coming or going!

Share this post


Link to post
Share on other sites

Report them all to the OFT, trading standards & the police (not 999) asap.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...