Final Response from HSBC- Help Please

[jorcon3018]

Hi,

 

I've gone through the process of requesting statement, using the spreadsheet, sending of my letter of claim, and sending a LBA, i have now had the final reposnse from HSBC which reads as follows:

 

Thanks for letter dated xxxx re charges of £3514

 

the bank does not agree with your contention that the charges that have been imposed consitute a penaltyand are therefore enforceable. The contract between the bank and its customers is goverened by our personal banking T & C. In respect of overdrafts, i would refer you sopecifically to clause 7.11 in section 2. If you authorise a payment that would, if met by us lead to your account going overdrawn, the bank considers whether or not to make this payment and a fee is payable for this serivce.

 

Our fees are stated are clearly stated in our published price list etc etc etc

 

if you not happy complain to the financial obudsman.

 

HSBC

 

 

Firstly, has anyone else had this reply before, and what should i do next. Is it time to issue the proceedings, and have i done it right up to now.

 

Please help, as i need to claim this money back, as HSBC have mad emy life a misery over the past 6 years.

 

Thanks in advance- Rich

[andyinlondon]

Thats a standard letter, just stick to your timetable and plough on you will be fine.

[angela1606]

i got the exact same letter last week dont worry keep going its to make you feel that they are in the right THEY ARENT

[jorcon3018]

Thanks for that. Love going on these threads as so many people are so angry with banks. I must admit, can't see the sense in them rejecting my claim, as the amount will now rise to £4,500. Good commercial decision.

[jorcon3018]

Another Question for someone that knows.

 

Assuming HSBC enter a defence, what will happen next, will i have to go to court, as a friend of mine, who i'm helping with their claim, has been given a court date as Lloyds TSB have entered a defence.

[maverik1979]

no-one has actually got to court yet, its their last tactic to dissuade you and make you get cold feet and give up, dont worry

[007coot]

Don't worry, you'll be fine. I could always arrange a coach and then a group of us could come with you for support. You'll have plenty of people to buy a celebratory drink for after at the pub then won't you!

 

besides, there's more chance of my husband buying me flowers than you having to actually go to court and believe me......that WILL NEVER happen!

[jorcon3018]

He he, like your response.

 

HSBC have ackowleged my claim, so according to other similar cases, i should get an offer soon, and then i'll buy you some flowers :grin:

 

If it makes it to court, you can all come down to Leicester to stand in my corner, and of course, drinks will be on me if i suceed. Fingers crossed.

 

Rich

[007coot]

adding on to the bit about your friends claim with LTSB, they will more than likely pay up before the actual date. That's just another stalling tactic. The chances of LSTB actually letting the claim go that far are very slim indeed.

 

You will be fine