Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • @Jaybee in CF Claimant commitments are agreed between yourself and the Job Centre Work Coach.  So you will be able to discuss the local jobs market, transport available and all of the local issues.   As it is a two way constructive relationship, you can research all of the relevant information, so when you have your claimant commitment agreed,  the information you have obtained can be considered.              
    • look up on land registry who owns the property then get in contact with your local environmental heath dept.   dx  
    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
    • I was on UC in late March, and recently received some quite non-committal message that the commitments would be returning, but no indication when.     If I remember correctly the expectation was that we could find at least one job per day to which to apply, or some such nonsense.   Given that the government can only guess how many workplaces will be safe :  1) to commute to/from at the time of job application; 2) to work in at the time of job application;    3) to commute to/from at the date of starting a job ; 4) to work in at the date of starting a job,  5) to commute to/from at the date permanent WFH is dropped; 6) to work in at the date permanent WFH is dropped,    and given that we have lost 20% of our economy, I fail to see how they can both reasonably and immediately mandate any minimum figure of jobs we must apply for whilst this virus just killed over 135 people in the UK (stats released today).  That is only down from 155 last week, and about 175 a fortnight back.   At this rate it will be another 7 weeks MINIMUM before the mortality rate is zero - if it ever reaches zero before the inevitable second wave.  
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
Ruby_Tuesday

My Incapacity Benefit and change to ESA

style="text-align:center;"> Please note that this topic has not had any new posts for the last 1330 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

It seems i am not the only one to have problems in this matter, my medical was conducted by a doctor who did not ask me all of the questions and has put down totally wrong replies and information on the report, wrong as in she has written things i didnt say and not written what i did say. I now have to appeal, i dont think the CAB will be much good if they cannot attend the appeal and represent me, has anybody else had this problem? would you please contact me if you have? it seems that questionable tactics and methods are being used by the DWP. Also any advice on how to get someone to represent me? but please contact anyway if you have had the same problem.

Share this post


Link to post
Share on other sites

Moved to Special Needs/Disability Forum.


If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

-------------------------------------------------------

LOOK! Free CAG Toolbar.

Follow link for more information.

 

------------------------------------------------------

Please donate,

Help us to help others.

 

 

LINKS....

 

Forum Rules.

FAQs....

Share this post


Link to post
Share on other sites

Do you have a welfare rights officer in your area that could help you, perhaps a phone call to you local council will put you in touch with the right people.

 

I keep hearing all the praises for the CAB, but I have found them not helpful at all in the past due to there limited opening hours.

 

Regards

 

PF


If I have been of help to you please feel free to click my scales to the left Thanks.:)

I have no legal training and the advice I offer is what I have learnt here and offered as a matter of support. Before you commit to any Legal action you are advised to contact a qualified legal practitioner.

 

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 

CARTER V Co-Op

BANK CHARGES

REFUNDED £3567

 

POMPEYFAITH V Co-Op PPI

OFFER MADE BUT REFUSED

ONGOING AND STILL ONGOING

NOW WITH THE OMBUDSMAN

 

R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

 

Share this post


Link to post
Share on other sites

thankyou for that, i will get in touch with the council re welfare rights.

Share this post


Link to post
Share on other sites

I went with a friend of mine recently to an assessment and thank goodness for that.

http://www.consumeractiongroup.co.uk/forum/special-needs-disability-etc/183114-seftonview-anyone-opinion-ib.html

 

if you want to have a look.

 

Before going down the formal appeal route, see if you can get them to take a second look. Go page by page through the dr's assessment and point out every discrepancy and mistake, and take it from there.

Share this post


Link to post
Share on other sites

thankyou so much, I will do that.

Share this post


Link to post
Share on other sites

I have a slightly different issue to this, I am currently in incapacity benefit and they asked me after about 6 months to answer more questions and I suspect it was enough.

 

However, due to my illness and certain aspects of it I have applied for mobility ...they initially refused and I asked that they take another look. They wrote back stating it would be a further 12 weeks for them to take another look. 10 weeks in to them 'taking another look' and I get a letter from them informing them that they are arranging to visit me at my home...

 

I don't particularly want them here to be honest but I don't know what to do....

 

But not only that but they have in the 10 weeks to take another look have not contacted any of the professionals involved with me i.e GP / consultant...so 10 weeks to do what exactly?

 

Not only that they also say that the person visiting isnt the person that will make the final decision but instead some office in my local benefits office....

 

They also threaten that if I do not have the appointment I may lose my benefits....I think this is flawed, I qualify for incapacity benefit, this they have granted but now with my application for mobility allowance which is a seperate issue altogether they are threatenning to withdraw my incapacity benefit if I don't comply.....It doesn't make sense to me..


I reside in Dawlish Warren but am not a rabbit.

Share this post


Link to post
Share on other sites

If at all possible I'd always advise that you have someone with you when being visited by anyone in connection with DWP,be it a family member or a friend. [Or your Social worker if you have a good one]

 

You can record the conversation/questions but you have to inform them that you are going to do this.

 

If you do not understand a question then ask them to explain it to you.

 

Always answer questions about your health issues with how you are on your bad days,not how do cope on your better days.

 

If your application is turned down then look at their reasons for so doing and then write, detailing why do think that their decision is wrong, asking them to look at it again.

 

After 3 weeks or so ring them up and ask how far along your request has got and explain to them any problems that their refusal is causing you.

 

Ring again 2 weeks after that and so on until they have a decision for you.

 

Always be polite as that usually goes a long way when dealing with DWP [and others] over the phone.

 

If still a refusal then appeal the decision at an independent tribunal that DWP will commission.

 

They will send you all details of their decision to refuse your original application and will include the doctor's report for you to read.

 

Knowing why they have refused you gives you the chance to counter all their decisions with the true facts.

 

Perserverance and patience and the ability to bite your tongue on occasions is required when dealing with the DWP.

Share this post


Link to post
Share on other sites

The 10 - 12 weeks "other look" is simply their current waiting list. Any DLA request is taking that long, they have such a backlog. It didn't take them 10 weeks to make a decision, simply for your file to get to the top of the list. It then took someone about 10 mns (as a guess) to read it and say "no". :-(

Share this post


Link to post
Share on other sites

i am waiting for a date for my appeal for my IB, i have been busy though hassling anyone that could possibly help, my local mp is now writing a 2nd time direct to dwp chief executive office, my gp has written re my health an impending appt with pyscgiatrist for further treatment, atos replied to my complaint telling me that as i had complained to my mp and therefore "escalated" it all they had been told by dwp to reply directly to the mp and that would be sent on by her to me, i also complained to the GMC on the grounds that as the doctor ignored my replies and didnt conduct the test as stated, even making basic errors as wrong name, yes wrong name, although my passport was accepted as ID with my correct name, amongst other very obvious things, as a result of the either incompetence or dishonesty of the doctor concernced my health and welfare have suffered, my health being my main concern, the dwp have told me that the doctor was able to find my illness mild and she was trained to assess mental "disease" oh i could go on and on here but wont, am gonna keep fighting this its wrong and i wonder if that report, as despite my telling atos and the doctor about the incorrect sirname and description of me as in build and nature etc is actually a legal document?

Share this post


Link to post
Share on other sites

Hello Ruby, I can appreiciate your frustration in what must be a difficult time for you.

 

Just a few pointers for you and which are my own opinion. I wouldn't 'hassle' those that can/may be able to you, keep them on their toes in respect of your personal case but don't keep on at them, they perform much better if left to get on with the matter in hand. Continue with the appeal, concentrate on the core issues and put to one side the small stuff, such as a name on a document and it's legality re the incorrect surname. Of course attempt to put the matter right but don't sweat with it.

 

Your appeal is specifically tailored to you and your current medical condition, try to focus your arguments/points of view for when the day arrives. I've found in the past it is very difficult to get a doctor to change his/her opinion on a particular persons mental illness, if it's said it's mild then simply ask for a second opinion or indeed consider changing your doctor if you feel they're not providing you with the care you require.

 

Whilst there are 'dishonest' doctors on the books it is rare and it's usually not in attendance where a patients medical conditon is concerned.

 

Sorry to hear of your troubles, keep fighting but adjust your direction and targets a little.


I reside in Dawlish Warren but am not a rabbit.

Share this post


Link to post
Share on other sites

Ruby:

 

"my medical was conducted by a doctor who did not ask me all of the questions and has put down totally wrong replies and information on the report, wrong as in she has written things i didnt say and not written what i did say. I now have to appeal"

 

Exactly the same thing has happened to me. I appealed immediately, of course, and like any sane person assumed I would be sent for another medical. I want another medical, because I know that the doc has made a mistake.

 

However, you don't get another medical, can you believe that?

 

Incredible! But true!

 

All I got was a letter saying "appeal refused"! No hearing, no medical. But they DID send me the "breakdown" of tasks etc and that is when I saw for certain that the doc wrote the opposite of what I told her, or took my best-case scenario and used it as my usual day. Now I have to go before a tribunal and I am totally dreading it. I've been without any benefits for six long months!

 

Having read these forums I am now 100% certain that all this comes from a govt directive to reduce the numbers of people on IB by a certain percentage and we're just being picked out at random.

 

I totally agree with those on here that say, tell them about your worst days not your best.

 

Good luck

 

Sussex

Share this post


Link to post
Share on other sites

hi all, yeh thanks Deb T i take your point. i have now been diagnosed with bipolar, i thought i had anxiety disorder/depression but since this stress with the dwp and atos's incompetent doctor who ignored my replies and did not conduct the test as she stated in the report, my symptons went in to an all time orbit, it now seems i may have had this for some time, anyway, i have a CPN and Pyschaitrist now and a care programme in place, i have written to the dwp and my MP and am awaiting a reply, i hope they dont make me go through the appeal but if they do i will try and get someone who knows whats what to be with me.

Share this post


Link to post
Share on other sites

Hi Ruby....I just saw your post on Aktiv Kapital....on the end of another thread about 6 year old debts...if you have not made a payment towards the debt in 6 years, then it will be statute barred....you need to send Aktiv this letter by recorded delivery...., they are allowed to chase a debt that is statute barred but once you state that you have no intention of paying towards a debt that is statute barred then they MUST stop harrassing you this is the letter - http://www.consumerforums.com/resources/templates-library/86-debt-collectors/599-letter-sent-when-debt-is-statute-barred If you are in Scotland then statute barring is 5 years (but a different letter is required)...please do start a new thread if you can, and keep us posted....


PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

Share this post


Link to post
Share on other sites

thankyou 42man i will do that and keep you posted, i dont seem to be able to start new threads, will try and sort that out.

Share this post


Link to post
Share on other sites

I heard today from the GMC re my complaint against the atos doctor who conducted the test, no surprise that nothing is being done, they did however state that they had confirmation from the doctor's employee/contractor stating there is no wider concern with regard to her, but advised me that any further complaints to them about her would result in further investigation by them, my complaint is kept on file. so has anybody had a problem with an assessment made by Dr. Jane Reading? atos doctors travel to the medical centres and cover many areas, if anyone has any info then please help. Copies of the assessment reports are available to the claimant if requested as is the name of the doctor if asked the dwp have to tell you.

Share this post


Link to post
Share on other sites

can anyone help? letter from jbcplus, stating a "query" has arisen re benefit, date for next friday for home visit in the morning, letter states is wanting to declare change of circumstance then do so immediately to avoid home visit. this is to a single mum (looking for work) on income support child benefit/tax etc, no partner, no job, nothing has changed. its puzzling???

Share this post


Link to post
Share on other sites

Hi Ruby,

 

The 'query' letter certainly sounds puzzling.

 

Can you post the text of it?

Share this post


Link to post
Share on other sites

its saying

we need to discuss a query that has arisen concerning your claim to benefit. Its important you are available, as it may affect your benefit. A customer compliance officer will visit on friday 1th between 11.00 am and 2.00 pm. if your not available or wish to advise of change of circumstances contact me immediately on direct line before the visit, we will then rearrange the visit.

 

 

then just ads about ID etc.....any ideas?

Share this post


Link to post
Share on other sites

sorry friday 11th lol they also do state the name of the officer who is coming

Share this post


Link to post
Share on other sites

There's only one other thread on this site about a visit by a Customer Compliance Officer.

 

http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/200679-customer-compliance-officer-due.html

 

It offers a little help but unfortunately peters out before the actual meeting with the CCO.

 

At least it's a start ...

Share this post


Link to post
Share on other sites

This thread on another site looks more promising. It deals with visits by Customer Compliance Officers to single mothers and suggests the visits are often to check that they are genuinely single.

 

jobcentre plus customer compliance officer ?? - Netmums Coffeehouse

 

But google as well for more. There are different reasons why these CCOs visit people including suspicions of fraud.

 

* * *

 

They are not very forthcoming in that letter. You could try calling them and asking whether it's a routine visit or whether there's something specific they want to discuss.

 

I hope someone with direct experience of a visit by a CCO will be able to offer you more advice. Good luck!:)

Share this post


Link to post
Share on other sites

It is usually the result of a report that has been made which they believe to be mallicious, as there is no evidence to suggest the claimant has done anything wrong. Such as someone reporting you for living with a partner, or working whilst claiming benefit. Other cases they look at is if a benefit officer has picked up on something - for example no partner declared, but there is someone else named on the tenancy.

 

Compliance usually deal with cases where no crime is believed to have been committed but they have to be seen to be doing something, basically!

 

If they strongly had suspicions of fraudulent activity then it would be with fraud investigators, not compliance.

 

Compliance used to be done as routine but nowadays they don't have much time for "routine" so compliance deals with these cases, and in most circumstances are absolutley nothing to worry about.

 

They'll probably ask for your paperwork - bank statements, utility bills, rent statement etc.... usually they are looking for confirmation that there is no partner named on the documents or no more money in any accounts than you have declared, and they will ask you questions. They will tell you why they are there, and although they cannot tell you who reported you (in most cases it's anon anyway) they will tell you what the allegation was.

 

As nothing has changed, you have absolutely no worries. One thing though - you are entitled to have someone with you whilst you are there, and I would recommend this.

 

There are more threads about - gimme a sec and I will post


My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...