Contacted by Tucan Claims - avoid at all cost - Please Help!!

[Regret_my_Debt]

Hi

 

I'm new around here, and hope I've asked this in the right place. I could really use some help.

 

I've been on a repayment plan to 4 credit cards for the past few years (I'm not on an official IVA, just paying back what I owe but the credit companies froze my interest when I told them I had financial problems).

 

Last week I was contacted by a company called Tucan claims (who have also written to me countless times). They are adamant that I have been missold PPI for all of my cards and are asking me to go ahead with a claim.

They request £250 upfront (which they tell me is refundable if I don't claim?)

 

I don't have an issue paying upfront if this service is actually going to gain me something..... but I am very suspicious. I was wondering is anyone else has any experience of either, a) using tucan claims in the past for this type of service b) using a similar company for such claims, or c) Is this just a waste of time / money.

 

As I said, I am really suspicious of any company who wants a fee up front, but any help / advice would be greatly appreciated.

 

Thank you

 

PS. I have tried to search the forum for info on this company but haven't been able to find anything.

[maroondevo52]

Hello and Welcome, Regret my Debt.

 

 

I've never heard of this company myself, but know you can do it all yourself, well with the help from people on this site.

 

Have a look at Alanalana's post in this thread...........

 

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/206715-ppi-halifax.html

 

That should give you some idea of how to get started, regarding your Credit Cards, have you any charges you could re-claim.

 

Regards.

 

Scott.

[Regret_my_Debt]

Hey Scott

 

Thank you very much for the prompt reply and useful links, looks like plenty of interesting reading for me later .

 

Also, congratulations on such an informative site, i'll be sure to make a small donation. Sites like this are so useful to people like myself who don't have any experience with these types of issues.

 

Once again thank you and I'll be sure to post on the outcome.

 

Andy

[maroondevo52]

Good stuff, glad you find the site helpful, I know I did when I found it

That was about 3 years ago

 

Stick around and see if you can help anyone else

 

Regards.

 

Scott.

[Here_To_Help]

Stay away from this company, they called me for the same reason, they only took 199.99 from me but then i never heard a word back from them ! i am due alot of money back from miss sold ppi so have been searching for different companies and came across this site and saw this post, so i registered to let you know.

 

So please stay away unless you want to be left in the dark like me.

Hope this helps

[Camdenite]

Hey I've heard of them and have also been contacted by them, They did also ask me for an upfront fee of £250 with only a 10% fee at the back end....I was a bit jubious about paying the upfront fee but i thought i'd take the gamble and they actally came up trumps for me! and i got a fair amount back from all the Ppi i took out over the years!

 

I'd recommend them to anyone!

 

Dug

 

I'd only recommend any of these companies to anyone who simply doesn't have the time to follow the guides, post on here when they need help and doesn't mind giving their money away.

 

It's really quite straightforward and, as with Bank Charges claims, is simple enough to do on your own. I'd encourage anyone to do it themselves rather than use ambulance chasers.

[Camdenite]

Hey I've heard of them and have also been contacted by them, They did also ask me for an upfront fee of £250 with only a 10% fee at the back end....I was a bit jubious about paying the upfront fee but i thought i'd take the gamble and they actally came up trumps for me! and i got a fair amount back from all the Ppi i took out over the years!

 

I'd recommend them to anyone!

 

Dug

 

You should have had it all and contractual interest at the rate you were charged during the life of the loan or credit card + the 8% statutory interest.

 

Did you?

[Sandy2]

I too have been misled by Tucan Claims and would say to all NEVER USE THEM After taking me for £199 I have only heard empty promises and I now fear for my money. Although they are registered by the Ministry of Justice this only means they are a registered company but nothing else. There's one way to deal with them, i.e. everyone with a bad experience [of which there seems to be many] to spread the news and hope it saves anyone else grief and MONEY !!!

[fedupwithtucanclaims]

Hi I just want to say to anyone who reads this to STAY AWAY FROM TUCAN CLAIMS!!!

 

I was told back in September 09 that they could not help me with my claim. I fouNd out because I called them - I never got written confirmation of this!!

 

Since September 2009 I have been waiting to get my deposit back, aprox £199. I call them several times a month and I keep getting the same story: that the customer services will send a request to the department that deals with processing the cheques and that soon I will get my cheque (the cheques are sent out every Friday). They have managed to keep me quiet for a few moths because they ensure me that 'this time it will definetely' go out. But guess what; it doesn't!!!! I have been very naive.

 

It's been 6 months since then. People who contact Tucan Claims are probably desperate people like me who are struggling to pay their bills. It was so hard for me to find the money to pay for the deposit and now that they can't help me I can't get MY money back. I am so upset. They are playing with people's lives - people who are already struggling.

 

I am on a mission to complain and share my experience in every single forum that I can find. if I can't get my money back I will make sure that I share my story with EVERYONE.

 

Today I wrote to the body that regulates this type of company. I will let you know what happens. But still, it shouldn't have to lead to this. I just want MY money back so I can move on - and pay my bills!!!!

 

If anyone has had a similar experience (especially with a successful outcome) I would love to hear from you - maybe there's something else that I can do to get my money back???

[jshiner139]

Dont go with this Company I have been trying to get my £250 back for 5 months now and they come up with excuse after excuse, I have taken this up with National Newspaper and still awaiting response, please dont waste your money with Tucon Claims.