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    • @Jaybee in CF Claimant commitments are agreed between yourself and the Job Centre Work Coach.  So you will be able to discuss the local jobs market, transport available and all of the local issues.   As it is a two way constructive relationship, you can research all of the relevant information, so when you have your claimant commitment agreed,  the information you have obtained can be considered.              
    • look up on land registry who owns the property then get in contact with your local environmental heath dept.   dx  
    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
    • I was on UC in late March, and recently received some quite non-committal message that the commitments would be returning, but no indication when.     If I remember correctly the expectation was that we could find at least one job per day to which to apply, or some such nonsense.   Given that the government can only guess how many workplaces will be safe :  1) to commute to/from at the time of job application; 2) to work in at the time of job application;    3) to commute to/from at the date of starting a job ; 4) to work in at the date of starting a job,  5) to commute to/from at the date permanent WFH is dropped; 6) to work in at the date permanent WFH is dropped,    and given that we have lost 20% of our economy, I fail to see how they can both reasonably and immediately mandate any minimum figure of jobs we must apply for whilst this virus just killed over 135 people in the UK (stats released today).  That is only down from 155 last week, and about 175 a fortnight back.   At this rate it will be another 7 weeks MINIMUM before the mortality rate is zero - if it ever reaches zero before the inevitable second wave.  
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
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I wonder if anyone can help me? I paid a parking ticket fine that had been taken over by Philips in Doncaster. I was late paying it but I did not hear anything from them for weeks. Then all of a sudden we received a bailiff letter stating that we owe £460.00. I rang them up straight away and explained that I had paid the fine. They looked into it, agreed that I had paid the fine but that the £460.00 was for a bailiff visit-one just before i had paid the fine and the one that morning. I told them that we had only had the one visit-the one on the the morning but nothing had been received about an earlier visit-no telephone call, no calling card nothing. I, therefore, made the point that I couldn't be expected to pay for either of the visits-as i had paid the bill. I spoke to 2 people who agreed, said that they would refer it for the balance to be zeroed if i e mailed them which I duly did. Since then I have spoken to them again and they said i had to put it all in writing again, which I did. I now have received a letter back saying that the charges will not be removed. I rang and asked what I could do next as i disagreed and was just told to get a solicitor!

Sorry for this to be a long one-but can anyone advise me what to do next???


Thanks in advance.


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Hi. If a baillif comes round to your house do not let them in. You do not have to give them entry to your home if they have not been in there before. If you suspect they might call at any time, make sure you lock the windows and doors and hide your car.

I am not an expert in these things, but I know one or two bits. Tomtubby is the expert with baillifs.

I know for a fact, that those charges are wrong.

Go on the baillif forum and do some reading.

And you must put everything in writing to them, dont talk to them on the phone, they will just bully you more, because thats what this sounds like to me.

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You say that you paid late. How much did you pay and how late was this?


Which local authority does this relate to?


You need to WRITE IMMEDIATELY to Philips to state that you wish to make a formal complaints about their handling of this account and that you require a copy of the SCREEN SHOT of your account as proof that a bailiff has visited and that you require the names of any bailiffs that have alledged that they have visited as you will be considering a Form 4 Complaint against them on the basis of excessive charging of fees.


In addition as the amount required does NOT include the cost of the PCN then it is CLEAR that the bailiff fees CANNOT in any way be correct.

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Thank you very much for that :) -i have written the letter and sent it off so I'll let you know how I get on.


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Sorry to hear about your problems.


Here are some contact details, i would reccomend you exaust all the complaint avenues:


Philips Collection Services Ltd


PO Box 152




Contact: Mr N Bradley Cheif Executive


Phone: 01325 387 400

Fax: 01325 383 887


Email: npb@philips.org.uk


Link: www.philips.org.uk



Office of Fair Trading contact details:


Philips Collection Services Limited - Licence Number 0491286




You could also make your local MP aware of your situation:




Hope you get things sorted, keep us informed.

The retailers worst nightmare !

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