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halifax One credit card arrears


bengal
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My girlfriend has a credit card with halifax and it is in arrears by £150 which is made up of late payment charges. Can she get the charges taken off the card as they are not helping her by stopping them even thoough she is claiming JSA and cannot afford to pay the arrears. Any replies will be appreciated.

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Hi,

If she knows exactly how much to claim back, use this letter:

 

The Consumer Forums - Bank charges templates (consumer)

 

Letter 3

 

If she has more than this in charges but cannot prove it, a SAR is in order: Letter 2 on the same link

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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