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    • 3 threads merged please keep to one thread.   forget the calendar section of a credit - no-one bar the original creditor and the person can see that   its the summary status line the any potential lender will only see.   so as it stands, she as 1 or 2 in the calendar section which, correctly shows she was either late with the required payment for that month or short paid what should have been.   although these will effect here potential 'score'. as said above only the lender and her can see them
    • I haven't had a chance to read through his contract yet but he is insisting that it says of he leaves his position within 2 years he will have to pay back his course fees. I will read it properly though and get back to you  Thanks for your help so far 
    • Hi all,   New to the forum, so please feel free to move the topic if needed.   I need a little help with a used car: I bought an 04 BMW from a dealer about 2.5 weeks ago. It cost £1,600. I gave it a test drive and it seemed pretty decent so paid via bank transfer and took it home. The issue started when I took it on a national speed limit road as the car started to sway on the road. I reported this to the dealer and he agreed to fix the issue. He took it to his mechanic who informed him that it was the drivers side hub. They didn't have time to fit it so gave me the part and the option to use a local mechanic. The mechanic agreed it would be causing the sway, charged me £80, which the dealer refunded to me.  The car was improved but we went on a short break over the last few days and I drove the car about 35 miles away. The issue now is there is a rumbling sound, noticeable on motorways and it doesn't feel particularly safe, especially over deviations in the road. As the swaying was the main issue I can't say if that rumbling was there to begin with.   The dealer has been fair to me so far in refunding me the money but he did admit he only test drove the car and it wasn't checked over fully when I took it back the first time. My mechanic said the play on hub was so bad it should never have been sold in that condition. I have messaged the dealer this evening explaining the issue but he has been a bit defensive saying the car does not have a warranty and he has already spent money on repairing it. He will need to speak to his manager and get back to me. To be fair to him he has attempted to repair it but for me he should never have sold it without it being mechanically checked over.  What do people make of this? What are my options if he won't budge and I need to take it further. I would like a refund rather than another repair as I feel I have been pretty patient so far. At the moment I have a car that isn't safe and I can't afford to take a £1,600 hit in my pocket.   Many thanks,   Mark.  
    • I have threads elsewhere re a repayment plan (6 months) with Barclays Mortgages during a maternity leave. Arrears now paid, trying to re-mortgage but with great difficulty. Not really advised of dire consequences of this decision, trying to get SAR info but no luck with telephone recordings as yet. Complaint handler appear sympathetic but who knows to what extent. Looked at Which website and they mentioned a Goodwill Adjustment letter which I have never heard of. Intention of this thread was to see if anybody had used this to remove bad markers from their credit files.
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
Staichey

Not sure where to put this, help again please!

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Hello all :-)

 

My girlfriend had an alternator put on her MR2 in february, along with other works carried out. The reason it was replaced is because an oil leak above it caused oil to drip onto it and kill it.

 

This has now repeated itself. conservative estimate for repairs is £250.

 

Does anybody know what recourse is possible against the garage, for works rendered? As this simply wont do. I would happily visit them but she is in Cheshire and I am in Leicestershire :mad:

 

I asked my mum (lol) and she seems to think that 12months warranty on new parts and labour is the "going rate", she also mentioned that you can expect up to 6 years of implied warranty for new parts (though I am not sure if it is applicable, i guess this depends on the paperwork and what it says?)

 

She has the receipt for the work, I will ask her if there are any T&C's on the reverse, but any help in the meantime would be ace :-D

 

Many thanks, have a happy sunday all 8-)

 

Steve

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Hi, Steve.

 

I'll move this thread to the appropriate Forum.

 

Regards.

 

Scott.


 
 

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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You need to find the root cause of the issue. I'm in Cheshire as well and an automotive engineer ( not a mechanic, though was years ago!!). It sounds as though the immediate problem was fixed, the initial cause wasn't.

 

Proving liability will be difficult. What you need is the problem fixed once and for all. From what I remember about the layout of the MR2 powertrain, it's likely the rocker cover gasket is leaking. It might be able to rescue the alternator by cleaning with a special fluid IF that is the problem.

  • Haha 1

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Scott, many thanks :)

 

 

You need to find the root cause of the issue. I'm in Cheshire as well and an automotive engineer ( not a mechanic, though was years ago!!). It sounds as though the immediate problem was fixed, the initial cause wasn't.

 

Proving liability will be difficult. What you need is the problem fixed once and for all. From what I remember about the layout of the MR2 powertrain, it's likely the rocker cover gasket is leaking. It might be able to rescue the alternator by cleaning with a special fluid IF that is the problem.

 

 

The root cause the first time wasn't determined, although the alternator packed up and the rocker gasket was leaking.

 

iirc, the MOT station changed the alternator, and another garage changed the rocker gasket, I have no idea why.

 

I spotted the leak during a quick visual check over recently, and found every single one of the rocker bolts to be finger tight at best. Also they are cross headed bolts (for a screwdriver!) not the normal M6, six sided 10mm nuts you normally find! No wonder they cant be done up tight enough!!

 

Naturally, the gasket was leaking oil profusely which was most proliferant on the OSR of the engine, directly above the alternator (which was full of oil) and has subsequently failed. It is yet to be tested but I will recover the vehicle to Leicester this weekend and have it sent directly to my engineers for inspection, and written reports.

 

Armed with this, I plan to then take action against the garage responsible for the gasket being changed, should this be determined as the sole cause of the altenator failing.

 

Steve

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Not sure who Scott is but glad I got it right in one!! For it to be cross headed bolts, something is seroiuosly wrong as you point out. Hate to ask this but how long between buying it and the initial fault apperaring. If the garage replacing the gasket dis like for like then ehhhhhhhhhh, not sure where to go with it. You should have been told that it wasn't right though.

 

Let me know how you got on!!!

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