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NIGHTHAWK9

Sports direct.com

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Hi can ayobody help please?

My mother brought my son a pair of Nike Trainers from Sports direct.com back in April this year, Yesterday the seams on one of the shoes split wide open and in affect the Trainers are Not fit for use. My problem is I do not have the receipt anymore, I have the box the shoes came in but when I took them back to the shop today I was told in quite a nasty who gives a s**t manner that they will not exchange them without a receipt. I have read the Consumer advice on this matter and read the facts out to the manager still to be told it's not his problem...........do I have any chance of getting a new pair of shoes? apart from the damaged seams they are in good condition being only worn at most 2 times a week and only being 7 weeks old. My mother paid in cash so we dont have any records like a credit card statement. Do we have the law on our side or am I just blowing in the wind?

 

Thanks Lee.

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