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    • Notice Before Action Dear Sir/madam You have lost the following items. 1)      P2G72688861 2)      P2G73791631 3)      P2G74330511 I understand you eventually accepted liability for these lost items and have agreed to reimburse the postage costs but not the values. You suggest this is due to my failing to take out additional insurance.   I am not prepared to accept your position and shall be issuing a summons on 18th August for £180, should you choose not to reimburse the values allocated to the items you have lost. In particular: Item 1) This parcel was damaged by your courier and rejected by the addressee. It appears rather than return the parcel and contents to me, your courier decided to throw the item away. Thus the item has become lost, and therefore (due to my not paying extra for insurance against loss), you have chosen not to compensate. Do you seriously expect to ‘lose’ an item on purpose by throwing it away, and then claim it has been lost and therefore not covered? Item 2) This parcel was lost and I made a claim. During the period of claim, the parcel was found and began to track. Ultimately being delivered (according to an email to the addressee, at 1.41 am 19 July 2020). Clearly the parcel was not delivered at such a time. You have subsequently suggested delivery was at a different time. Despite these suggestions of proper delivery, you have been unable to prove delivery at all, the addressee has confirmed he has not received the item and you have accepted the item is lost.  I do not accept you can be so careless as to lose an item twice. When I purchased this sending through P2G, I selected Parcelforce 48 as the courier. This service has a compensation value of up to £100 for loss. This is why I selected them. It appears however, you chose not to purchase this service from Parcelforce, but an alternative service purporting to be Parcelforce 48, but excluding the standard compensation.  This is not what I had purchased. I do not accept your claim that I should have paid extra for insurance for you to insure, when I had already purchased a service which carried automatic insurance. Further, the service was supposed to be a 48 hour service. The parcel was not collected within the 48 hour period, let alone delivered within it.  I consider the delays in ensuring delivery within the expected timeframe would have contributed to the loss of this item. I hold you responsible for the loss.   Item 3) This item was also subject to a claim for loss. During your investigations, this item was also found and started to track. Messages advising  "Enquiry resolved", "INT Hold" and "Out for delivery”, suggest the item had eventually been found. I do not accept you can be so careless as to find a lost item and subsequently lose it again, regardless of whether I had purchased additional insured. Indeed, the option to purchase such insurance was not available as the item appears to have been excluded from such insurance.   Yours faithfully
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    • Hi. DX, I'm not at home and relying on a photo of the document which states: Prior to the hearing the parties are expected to liase to agree the key documets required by the judge essential for that hearing. In default of agreement the parties may identify their own key documents but will need to justify the absence of agreement to the judge, who may make costs orders consqeuent upon the failure to agree.  
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
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sapphireoceans

Complaint to the IPC/NHS issues.

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4053 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

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Hi,

 

I have just joined and this site looks great, although I'm not sure really where to start.

 

I want to make a complaint to the Independent Police Complaints Commission regarding an incident involving the NHS and the police.

 

I am not sure which forum to post on (I did search for anything specific to police complaints and didn't see anything) and I'm also not sure how much detail I am allowed to post on a public board.

 

Also, I'm not sure if I need legal advice before proceeding with a police complaint and I am not able to afford a solicitor (I thought it might be helpful to consult one or some kind of legal aid to see if I have a leg to stand on, as it were).

 

Not sure if there's any way to talk with anyone privately on here..

 

I would be grateful for any advice.

 

Thank you,

Laura

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Hi and welcome to CAG :)

 

We have a NHS forum and which has some very knowledgeable people about perhaps you could try there ...... The NHS - The Consumer Forums

 

 

Have a read of the site rules Forum Rules - Please read before posting - The Consumer Forums these give an outline of what is and isnt acceptable.

 

Hope that helps

 

Saint

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Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (amended just for Bookie)

 

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I offer help and advice in good faith, based on my knowledge and experience. I am NOT a legal or financial expert. There are many CAG members and site team who are better qualified. Please do not make major decisions based on my advice alone.I do not give advice via P.M's. If anyone can correct my mistakes or improve on my advice, please do.

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Hi, thanks for that info. I've read through it and the rules are easy enough to stick to, but I don't think the NHS forum is where I need to post as my complaint is actually aimed at the police although the NHS were involved.

 

Is there any way I can talk to someone privately regarding this matter?

If not, I appreciate that and will post here if that's ok..

 

Thank you again,

Laura

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it depends on what you want, if you are alleging inappropriate conduct by police then just walk into a police station and tell themyou want to contact IPCC and ask themfor address or if it involves compensation speak to your local advice centre - most solicitors will give you half an hour free consultation in which you can set out the details and they can advise whether it is worthwhile continuing i.e. is your case strong enough. might take it on as 'no win-no fee' . Once you have done that then perhaps you vcan come back with a bit more detail to chew on, good luck :smile::smile:

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Maybe legal issues is the best place.I will change your thread title and move it there.

It would help if you could give a little more specific info about the issues that you have-of course you can leave out any names.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Hi Sapphire,

 

The simplest way to get some advice is to post the deetails here after removing anything that can identify you and then we will all try to assist where we can.

 

Should we not be able to help we will try to point you in the correct direction.

 

I hope that this helps

 

GK

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