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Moorcroft writing off debt :-)


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Just a quick note to say that my complaining has paid off with Moorcroft, they have credited my account so I have a nil balance and they are no longer pursuing me and have again admitted that there may be some areas staff need further training in :D

 

I was planning on still pursuing my complaint through CSA, OFT and FOS, does anyone think I should continue or just leave it?

 

Any advice greatly appreciated.

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it will cost them money if you complain to the fsa around 500 pounds per complaint so please go ahead and compain to the fsa moorcroft will think twice if more people compained to the fsa also you need to ensure the debt is dead and burried you dont want them passing it to another dca

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Thank you all for your advice, I shall follow my complaint through :D I will scan the letter tomorrow deathbycrayons and post it up so you can all read their sweet defeat :D

 

I will contact them and T-Mobile tomorrow jobmid to ensure Moorcroft have cleared the balance and let you know.

 

Thanks again :)

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