Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • look up on land registry who owns the property then get in contact with your local environmental heath dept.   dx  
    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
    • I was on UC in late March, and recently received some quite non-committal message that the commitments would be returning, but no indication when.     If I remember correctly the expectation was that we could find at least one job per day to which to apply, or some such nonsense.   Given that the government can only guess how many workplaces will be safe :  1) to commute to/from at the time of job application; 2) to work in at the time of job application;    3) to commute to/from at the date of starting a job ; 4) to work in at the date of starting a job,  5) to commute to/from at the date permanent WFH is dropped; 6) to work in at the date permanent WFH is dropped,    and given that we have lost 20% of our economy, I fail to see how they can both reasonably and immediately mandate any minimum figure of jobs we must apply for whilst this virus just killed over 135 people in the UK (stats released today).  That is only down from 155 last week, and about 175 a fortnight back.   At this rate it will be another 7 weeks MINIMUM before the mortality rate is zero - if it ever reaches zero before the inevitable second wave.  
    • who has sent this 'letter of claim' come from and doe sit mention the pre action protocol and include a separate response pack? 
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
clarebear99

Tesco complaint

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4022 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

To say im disgusted and appaulded by the way i have been treated by tesco this week is an understatement to say the least. On Tuesday I went to the Haywards Heath Tesco Express branch to get lunch and a few bits and bobs. Gathered what I wanted to buy and went over to the tills to pay. The clerk serving me scanned through my items and placed them in a bag, I paid by card..... put card into the machine, entered my pin and saw my transaction go through. Another customer came over to the tills and advised staff that two people had just walked out without paying, two members of tesco staff followed. I turned back to collect the shopping that I just purchased and to leave the stop. As I turned back the clerk accused me of not paying and took my card off me. She then said in a loud voice in front of other customers that I was an accomplice to the shoplifters and now I am trying to shoplift the stuff i have just paid for!!! she then went on and took the money again (i have a bank statement showing both transactions).

 

Obvioulsy I have made a complaint to tesco about this. Received an email today asking me to contact the store manager to discuss it further. I called her and she turned round and called me a liar....... so not only have i been accused of shoplifting, accomplice to shoplifters and am now also a liar as well!!!!

Share this post


Link to post
Share on other sites

Why didn't you show her the receipt you got for the first payment?

 

 

enamae


Please note: I have no qualifications in this area and any advice offered is given in good faith.

 

 

http://www.financial-ombudsman.org.uk/publications/Ombudsman-news/40/40_setoff.htm

Share this post


Link to post
Share on other sites

urm..

something funny here yea.

i mean we all make mistakes, but this seems bizar.

 

dx


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, DCA;s would collapse overnight.

 

 

Share this post


Link to post
Share on other sites

Didnt show a receipt because she hadnt given it to me!!

Share this post


Link to post
Share on other sites

Then why not produce the bank statement to her?

Share this post


Link to post
Share on other sites

I have done that...... they are saying that they can see that but are saying I am lying about what the staff said to me......

Share this post


Link to post
Share on other sites

I wouldnt bother showing her anything.

 

Write a strongly worded letter to the customer service dept telling them you are considering legal proceedings because of the action of 2 members of their staff. Outline the incident and tell them that you expect a response within 7 days explaining the behaviour of their staff and a full apology.

 

Dont ask for anything, TELL them. You have to take control of this or they will just brush it off.

 

Enclose with the letter a copy of your statement with the duplicate amount highlighted.

 

It may even be worth hinting at the involvement of the media. Tescos in particular HATE the media, especially consumer programmes :D


If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

Share this post


Link to post
Share on other sites

I have contacted a couple of papers locally about it and have also writtan a response back in regard to my telephone coversation with the manager...... I wont let them brush me off at all, too angry to let that happen

Share this post


Link to post
Share on other sites

I have just found an email address for Sir Terry Leahy (the CEO of Tesco) Stuff customer services, contact him directly and tell him you have attempted to resolve this with customer services and the manager of the local store but failed due to their attitude.

 

terry.leahy@tesco.com


If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

Share this post


Link to post
Share on other sites

I have emailed him originally and got fobbed off and passed to someone else. I have also emailed him today what happened with the telephone conversation and he isnt around..... May well let them know I am getting media involved though.

Share this post


Link to post
Share on other sites

Also post details here

 

http://tesco-complaint.blogspot.com/


If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

Share this post


Link to post
Share on other sites

I did email them yesterday to ask to put it on but hasnt appeared yet.

 

Thanks for you help though :o)

Share this post


Link to post
Share on other sites

Okay if they are ignoring emails then go back to the original idea of a strongly worded letter.. addressed to Leahy rather than customer services.

 

In the mean time, if you want to go down the media route, contact everyone you can think of.... from consumer programmes to magazine day time programmes....


If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

Share this post


Link to post
Share on other sites

Ok then will do. So far I have contacted the sun, consumer direct and two local papers around here.... is there anyone else you could suggest?

Share this post


Link to post
Share on other sites

Watchdog, GMTV etc, The One Show, Channel 4 in particular have a real hate/hate relationship with Tesco...


If you find my post helpful please click on the scales at the top. Thank you

FAQ SECTION HERE

 

Halifax Bank Claim filed and settled

Halifax Credit Card settled

Argos Store Card settled

 

CCA requests sent to

Halifax Credit Card

LLoyds TSB Credit Card

Capital One

Moorcroft (Argos)

NDR

18/06/09

Share this post


Link to post
Share on other sites

Excellent, i will contact them all. thanks once again for your help

Share this post


Link to post
Share on other sites
Excellent, i will contact them all. thanks once again for your help

Have you heard anything else from Tesco?


Check out the threads below for updates on the DCA's that I am dealing with.

 

GE Money/CL Finance/Howard Cohen & Co - AND - Aktiv Kapital/Appleton Massey Solicitors - IN COURT

Cabot x 2 for Vanquis & Hitatchi - DEFAULTED ON CCA REQUEST

Lowell for Capital One - CANCELLED DEBT!! Trying to get Default removed now

Moorcroft x 2 for Halifax Loan & Bank Account - RETURNED TO HALIFAX

Wescot for Halifax Bank Account - RETURNED TO HALIFAX

Cap Quest for Argos Card - RETURNED TO ARGOS

Share this post


Link to post
Share on other sites

If they continue to ignore your complaints,then I would consider contacting their legal team.

Looks like you could have recourse here for a damages claim.

 

Zubair Tamuri

Corporate and Legal Affairs.

New Tesco House

Delamare Road

Cheshunt.

Herts EN8 8SL

 

Direct dial- 01992 644066


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...