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    • So there's no tax payable anyway.... nothing to see here!  
    • are you actually going to benefit out of this at all?   I was slightly getting confused here earlier, and forgot you said you are the claimant because you are suing the defendant for the cost of a hire car that you personally haven't had to pay for ?    
    • I received PCN's from TFL and Southwark. 08/06/19 I spoke with Southwark regarding PCN's and thought it was sorted.   Didn't hear anything back until 17/01/20 when my car was taken by Marston EA. TFL & Marston say they sent letters but have no proof.   I emailed TFL (19th June) through their online portal and again, via email on (14th Nov 2019) < the email on 14th has been viewed 17 times but no reply. (so I have proof of contact, they don't) I asked them if they send via recoded delivery/signed for but they do not.   When my car was taken, I received a call from a friend saying it's on the back of a truck, outside his house (which is round the block from mine). I ran round there and the EA was aggressive, shouted at me and refused to show ID/why he had taken my car.   I complained to Marston who denied it but sent me some of the footage. I complained again through resolver.co.uk and Marston lied again. Then I sent ALL my info and evidence etc.   took a few weeks and called me saying sorry and taking full responsibly for their EA's aggressive behaviour etc. TFL are still refusing to comment.   Marston offered me £250 as a goodwill payment but obviously the pain and trauma causes - that doesn't cover it. The police were called when they took my car cause I was so distressed and having a panic attack etc.   I've requested the phone call recording where they accepted guilt and that they had handled everything badly, including lying about the video on Resovler. I feel like Marston know they've done wrong, but TFL still aren't in the know. (to my knowledge)   Also, I requested info from TFL via whatdotheyknow.com and TFL did a data protection breach by uploading my full details including address etc. to a public forum (and I didn't even ask anything specific about my case) so I feel like they did this out of spite/anger.   the www.whatdotheyknow.com team reprimanded them for this and advised me to complain. I also paid £800+ to retrieve my vehicle and I have completed the OOT which was denied. I tried to take it to court but when I tried to do the 'low income' thing but they wanted bank statements which I couldn't get... then corona happened.   I've downloaded/uploaded the ZIP file from Resolver convos.   Regarding the footage: my initial message to them, I made myself seem unaware and 'stupid'   they wrote a generic reply telling me that 'the footage is fine and the EA did nothing wrong' they can't uphold my complaint,   then once they sent that; I sent them the CIVEA rulebook and timestamps in the video to show that they were in the wrong and had further lied in their official response (which must be illegal)   when they received the in-depth response, I think they got scared, went away for a couple weeks   tried to get the nice sounding woman to call me up, say sorry and be really nice then offer me a measly £250.   She also tried to rush me into agreeing.   
    • No it was about under by a couple grand.    Cheers
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conchy_joe

Welcome/Norwich Union PPI.

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does this match your spreadsheet


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I can't say, All I got back from Welcome in reply to my SAR was a photo copy of the original agreement, plus those two same day dated letters ( response/final response ), nothing else.

That's what prompted me to contact AVIVA.

 

I sent Aviva a SAR on 3rd of this month so maybe this cheque is an attempt to get the issue out of the way without any further ado.

 

The other thing is I originally asked Welcome to investigate the complaint under the Plevin rule.

I seem to remember an earlier post when I said I had worked the PPI out to around £700.

But as all doc's have gone I'm at a bit of a loss.

 

I'm not going to cash the cheque yet as it may be viewed as accepting their " offer ",

I'm hope the letter they mentioned turns up tomorrow.

 

If it doesn't would you recommend holding back until the SAR stuff arrives.

Edited by dx100uk
spacing

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quite ok to cash it.

 

it invites contact so let await that letter

 

it wont be plevin as its the underwriter not the OC


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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OK thanks I'll go ahead and cash it and I'll upload the letter as soon as it arrives.

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Here is the letter from AVIVA, you'll notice the amount under " other " for £170. This I remember was for health care. Given that PPi was put on the acct why would health care be needed. I'm still waiting for AVIVA to reply to my SAR request, that deadline is 4th August.

img20180727_14281692.pdf

img20180727_14292158.pdf

img20180727_14362747.pdf

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Cant you do one multipage pdf?


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I sent further SAR..06/08/2018 requesting copy of agreement which states " healthcare "

but still have had no response from AVIVA, ( they signed for it 08/08/2018 ).

 

As the amount is £170 and the interest over all these years could come to a fairly large amount

 

do you think this is why AVIVA are ignoring me.

I phoned the ICO and they said to complete a complaint form.

 

I just checked my email and found a message from AVIVA,

they've sent a document which is a breakdown from Cattles data which shows Medicare for £170.

 

This together with the previous breakdown on the Statement of MIs-selling Redress which shows an item for " Other " for £170 surely proves that I was mis-sold health insurance...

 

Should I send all my doc's off to the ICO and wait for a decision

or do you think I could put in a claim for mis-sold health insurance.

 

Ideally I would like a copy of the doc' that Aviva used for their calculations to nail it down but they seem to be playing smoke and mirrors.

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or the FOS?


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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ask them why they have not refunded that too in the PPI reclaim

as normally its all counted as ONE sum inc healthcare

 

ignore the last post

wrong thread


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I was reading up post on healthcare and saw that you gave that advice to techcherry 30/7/17..don't know whether he took your advice. I'm fine with challenging AVIVA with the PPI/Healthcare thing, would putting a claim for the healthcare with spreadsheet be out of order.

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Following up on what you recommended in post #84, I'm going to write to Aviva asking why they didn't address the mis-sold healthcare but how long should I give them to reply, given that they didn't respond to my second SAR until I threatened them with an ICO complaint.

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depends if they consider it a new claim or part of your old one.

of you asked for it then it should be part of the old one.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I sent a basic claim letter but without a spreadsheet.

 

Just " I consider you have not treated me fairly, etc. and that I want them to refund cost of Healthcare plus the interest.

 

They paid back more than I claimed on the PPI so I'm hoping they'll do the same with this one.

 

I'm also going to post my progress with greedy pennies on that thread.

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you should have included the healthcare in the PPI claim

they ARE NOT separate.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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As I still haven't had anything back from AVIVA regarding the basic claim that I sent to them 11 Nov', not even a final response., would it prompt action from them if I sent in a claim for the Healthcare ins' but this time include a spreadsheet with the amount that I'm claiming.

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as long as you do it properly on the FOS Questionnaire I cant see why not


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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So you think that I should open an official complaint with the FOS.

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No


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Sorry I don't understand. I really would like to put in a claim but I don't know how to go about working out a spreadsheet with only one figure ( £170 ) to work with...with the compound method ( PPI ) each payment and date is entered and everything is automatically worked out. In this case I have one figure which goes back to 2001.

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You cant claim compounded int with ppi

Fos questionnaire + stat int sheet

As per that guide before calc ppipcm payment

Treat healthcare same as ppi


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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