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    • You're like, super helpful and unhelpful at the same time lol.   What do I search for, I searched form 4, and nothing, I searched claiming compensation and nothing about this.   I can't find the top squares logo.   Can you post a link or tell me what to search.   Sorry if I'm slow.
    • use our custom google search box  click our top squares logo it should appear on that page   dx
    • Apologies, I haven't used a forum for years!!   I defo wish to keep the 2 issues separate, sorry!   My only issue I need help with is the increased compo for marstons - if possible.   I don't know anything about claiming compo etc. (I only recently found out one of the NHS biggest costs are NDA payouts)   I don't know what form 4 is; so far, they've offered £250 and I haven't accepted or denied it.   So yeah, can you forward me to some more info?   Also, usually I'm good at google etc. but I can't find many stories on this stuff, regarding PCN/TFL etc.   Thanks again!
    • ok things are getting clearer...   I've merged 2 of your posts for clarity and removed the swearing, (behave please) I've also taken down the two images you posted should you wish to post things up please use PDF so we can zoom easily and don't forget to redect them read upload carefully.   I think you need to continue to keep the two thing sep. those being increased compo for marstons- if possible ( if you are raising a form 4? complaint through the court - it might be better you don't? - they are very hard to justify and can be costly - so the fact it might not be moving forward could be a good thing, but listen to others here too) and the issue of the PCN wasn't justified - which you need to further expand on please.   the more info you post up the better please but please use multipage PDF files only and carefully redact them    
    • Thanks for trying btw! It's kinda in 2 parts.   1 is that the PCN wasn't justified in the first place and I wasn't aware it had escalated. I received the initial fine from TFL which I challenged and heard nothing back from (for 5 months). Then another letter from a separate PCN which made me email TFL to inquire what was going on but again, heard nothing back.   (BTW I can see how confusing this is so thanks again for trying)   So, I had no idea my car was at the risk of being taken - that's the first part.   No 2. is:   I got a phone call saying my car was on the back of a truck round the corner from mine (they hadn't left any notices or anything, and the car was parked directly outside my house). My friend said they were attaching the straps and securing it to the van (so I think they got it on the back of the van and moved it before securing it).   When I ran round the corner I saw the EA's van. I went upto it and asked what was going on. He was rude and told me to go away. Then after I kept knocking he got out the van and was aggressive and refused to ID himself or tell me why he had my car.   He shouted at me, was rude and unprofessional, he then left with my car. I complained to Marstons and asked for the bodycam footage.   They gave me the footage but it was clearly edited and cut short (because in the beginning of the footage he was the most aggressive).   They then told me he wasn't required to have the camera turned on when he's in the van, only when he's 'actively pursuing a warrant' and I was only allowed the footage I was in. (which is 2 different things) So I asked them to clarify which is true.   Anyway, I reviewed the footage and sent in my complaint (talking about what happened in the footage) They replied and said they watched the footage and disagreed with everything I said.   So I wrote a more in depth response with the CIVEA code to reference + the TFL EA guide etc.    Then they asked for more time, called me and finally apologised and admitted he had acted untoward and was in the wrong.   They then offered me the goodwill payment.   This has taken up weeks of my time, caused me serious trauma and PTSD and even after I complained WITH video evidence, they still initially denied it which means they officially lied, on record, while representing TFL.   I told TFL what was happening they said I had to continue with Marstons etc.   £250 goodwill isn't enough, the car cost £800 to get out, the suspension is messed up and I'd like to claim compensation for everything.   I don't know if that makes me sound like i'm money grabbing or whatever but they shouldn't be allowed to get away with it.   The police had to come before they could call an ambulance cause I was having a panic attack and it was a HORRIBLE experience.    So any help would be great please    I have the whole file from Resolver in a ZIP file but it's a lot of writing and I think you've read enough of my writing to last a life time!   I did a statutory declaration of OOT, got it signed by the court etc. but it was rejected.   I then tried to take them to court but it cost £250 I think which I don't have. You can get it for free if your low income but they wanted bank statements that I couldn't get. They're waiting for me to reply with documents to get a free court date.    did you receive any of the pcn's - was that why you appealed? - Yes, sorry!   unless it's trying secure a greater level of compo from marstons? - Yes, sorry!   For the record I just saw this pop up, read it and now feel much less guilty about my enquiry!
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conchy_joe

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does this match your spreadsheet


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I can't say, All I got back from Welcome in reply to my SAR was a photo copy of the original agreement, plus those two same day dated letters ( response/final response ), nothing else.

That's what prompted me to contact AVIVA.

 

I sent Aviva a SAR on 3rd of this month so maybe this cheque is an attempt to get the issue out of the way without any further ado.

 

The other thing is I originally asked Welcome to investigate the complaint under the Plevin rule.

I seem to remember an earlier post when I said I had worked the PPI out to around £700.

But as all doc's have gone I'm at a bit of a loss.

 

I'm not going to cash the cheque yet as it may be viewed as accepting their " offer ",

I'm hope the letter they mentioned turns up tomorrow.

 

If it doesn't would you recommend holding back until the SAR stuff arrives.

Edited by dx100uk
spacing

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quite ok to cash it.

 

it invites contact so let await that letter

 

it wont be plevin as its the underwriter not the OC


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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OK thanks I'll go ahead and cash it and I'll upload the letter as soon as it arrives.

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Here is the letter from AVIVA, you'll notice the amount under " other " for £170. This I remember was for health care. Given that PPi was put on the acct why would health care be needed. I'm still waiting for AVIVA to reply to my SAR request, that deadline is 4th August.

img20180727_14281692.pdf

img20180727_14292158.pdf

img20180727_14362747.pdf

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Cant you do one multipage pdf?


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I sent further SAR..06/08/2018 requesting copy of agreement which states " healthcare "

but still have had no response from AVIVA, ( they signed for it 08/08/2018 ).

 

As the amount is £170 and the interest over all these years could come to a fairly large amount

 

do you think this is why AVIVA are ignoring me.

I phoned the ICO and they said to complete a complaint form.

 

I just checked my email and found a message from AVIVA,

they've sent a document which is a breakdown from Cattles data which shows Medicare for £170.

 

This together with the previous breakdown on the Statement of MIs-selling Redress which shows an item for " Other " for £170 surely proves that I was mis-sold health insurance...

 

Should I send all my doc's off to the ICO and wait for a decision

or do you think I could put in a claim for mis-sold health insurance.

 

Ideally I would like a copy of the doc' that Aviva used for their calculations to nail it down but they seem to be playing smoke and mirrors.

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or the FOS?


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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ask them why they have not refunded that too in the PPI reclaim

as normally its all counted as ONE sum inc healthcare

 

ignore the last post

wrong thread


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I was reading up post on healthcare and saw that you gave that advice to techcherry 30/7/17..don't know whether he took your advice. I'm fine with challenging AVIVA with the PPI/Healthcare thing, would putting a claim for the healthcare with spreadsheet be out of order.

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Following up on what you recommended in post #84, I'm going to write to Aviva asking why they didn't address the mis-sold healthcare but how long should I give them to reply, given that they didn't respond to my second SAR until I threatened them with an ICO complaint.

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depends if they consider it a new claim or part of your old one.

of you asked for it then it should be part of the old one.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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I sent a basic claim letter but without a spreadsheet.

 

Just " I consider you have not treated me fairly, etc. and that I want them to refund cost of Healthcare plus the interest.

 

They paid back more than I claimed on the PPI so I'm hoping they'll do the same with this one.

 

I'm also going to post my progress with greedy pennies on that thread.

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you should have included the healthcare in the PPI claim

they ARE NOT separate.


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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As I still haven't had anything back from AVIVA regarding the basic claim that I sent to them 11 Nov', not even a final response., would it prompt action from them if I sent in a claim for the Healthcare ins' but this time include a spreadsheet with the amount that I'm claiming.

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as long as you do it properly on the FOS Questionnaire I cant see why not


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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So you think that I should open an official complaint with the FOS.

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No


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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Sorry I don't understand. I really would like to put in a claim but I don't know how to go about working out a spreadsheet with only one figure ( £170 ) to work with...with the compound method ( PPI ) each payment and date is entered and everything is automatically worked out. In this case I have one figure which goes back to 2001.

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You cant claim compounded int with ppi

Fos questionnaire + stat int sheet

As per that guide before calc ppipcm payment

Treat healthcare same as ppi


please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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please don't hit Quote...just type we know what we said earlier..

 

if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.

 

 

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