Letter From Connaught,with Cca And Loan Transactions

[rosie posie]

Advise please..,after a few quite weeks although the phone still rings with no one there, received in the post letter from connaught. re; 1st credit-halifax. " please find enclosed information regarding debt we have received from client and we await your proposals towards settlement within 7 days." also i am having a ongoing war of letters regarding the ppi of the debt with halifax ,who recently awarded £4000 in compensation ,then said they where going to send it to dda within 28 days i sent them a copy of a letter stating we had totally repaid our loan and the debt was written off, received letter from halifax same time as connaught saying they have passed recent corresspondence to their legal department and are awaiting comments and hope to respond in the next 21 days although , igave them 7 days by recorded delivery to sent the cheque to me , sorry to wind on , it's all the same problem , any idea's on what to respond to connaught with , all the documentation looks right and the halifax is signed by the 6th or 7th customer relations manager i have wrote to and thanking me for my patience !!!!:-|

 

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[cerberusalert]

Send Conartists the 'Prove It' letter; http://www.consumerforums.com/resources/templates-library/86-debt-collectors/573-general-debt-letter-if-you-know-nothing-of-the-debt

[rosie posie]

thank you cyberusalert, but the cca and the account statements they have sent look right ,although i have not acknowledged this debt to 1st cretins , connaught in march lcs , judge and priestly now connaught again so should i sent it anyway

[cerberusalert]

I thought you said the debt had been paid?

[rosie posie]

when i requested a sar from halifax, the statement they sent said "as shown by the final figure quoted on the statement ,i can confirm that you have repaid your account"i posted this letter previously on here and you told me to keep that letter very safe,have explained on previous post do not know how the acount was repaid but it is down as payment from me dec 2008 and balance reads £ -

[cerberusalert]

In that case, just send a copy of that letter to Cons with a covering note suggesting that they either refer it back to their clent or if they've bought it ask for their money back as they've been sold a lemon.

[rosie posie]

thank you cyberusalert, i will do that ,also hoping for the ppi money to be sent to me

[cerberusalert]

also hoping for the ppi money to be sent to me

I don't think they have any other option but to pay it to you if the a/c is marked as paid etc. They can't send it to the DCA to offset against a debt that doesn't exist.

[rosie posie]

received letter from halifax today because i sent a copy of the statement and strongly objected to the ppi award going to a dca ,they have passed it onto their legal team ,thanked me for my patience and said they will reply in 21 days signed from the 7th or 8th customer relations manager i have dealt with,,thanks for your help